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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.5
1,687 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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8301 75th St

Kenosha, WI

53142

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Showing 1,687 reviews

July 07, 2023

Never bothered to call me in regards to an update on my raptor, would ignore my calls also would not give me a direct answer on what was the status on my vehicle was More

by KHMACIAS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary service department
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Jul 13, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Belal Barakat, Service Manager 262-697-0700

July 06, 2023

Consistently resolves any vehicle problems we encounter Todd is the best! The whole shop Rocks! More

by SID4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd the Diesel King
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Jul 07, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 03, 2023

Tristen was extremely nice, helpful and was quick to respond to my calls or texts. More

by yolainerose
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear Tristen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 29, 2023

From start to finish calling Ford, and working with Jessica has been outstanding. I have no apprehension of trust. She is outstanding knowledgeable about vehicles and parts costs, and pick up times one More

by PINKLINDA72
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessica Beasley
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Jun 30, 2023 -

Gordie Boucher Ford of Kenosha responded

Quality customer service is always our number one priority, and we're happy to hear that Jessica met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 26, 2023

Freddy was very helpful when purchasing our new Ford Explorer. Friendly, no pressure , stepped up and got the job done without wasting time. More

by b_pgerber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fredy Cruz-Martinez
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Jun 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fredy met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 26, 2023

I received great friendly service as usual! The site team is always a trustworthy team for my car maintenance needs. More

by HHATCH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Grubb, Rebecca Miller
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Jun 27, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 24, 2023

Friendly quick service. No pressure for unnecessary services. New video of service was pretty cool. More

by RJNicc+4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 22, 2023

Very friendly and knowledgeable group. Kept me informed as to the repair progress and met deadline. More

by GAB.HOOPS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren
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Jun 23, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha.

June 20, 2023

Tristen was very easy to work with. Answered any questions we had and didn't mess around when it came to finding the car we wanted. More

by Kyle
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Gordie Boucher Ford of Kenosha responded

Kyle, It's fantastic to hear that Tristen provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Ford of Kenosha!

June 19, 2023

Great job. They stepped up to the plate and tried hard to make sure the problem was fixed. Great drop off and pick up, too. More

by MRPAPADOLIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, Haley Van Buren
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Jun 20, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you so much, Mr. Papadolias, for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

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