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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.5
1,686 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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8301 75th St

Kenosha, WI

53142

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Showing 1,686 reviews

November 25, 2023

I waited in line a long time to get my car back from a simple oil change it was very frustrating. More

by Muellerkr18
Recommend Dealer
Yes
Nov 27, 2023 -

Gordie Boucher Ford of Kenosha responded

Hello, we apologize for the delay in service. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 24, 2023

Every person I had contact with at the dealership was very professional and very helpful. The Service was excellent although it took quite a bit longer than expected. Your valet "pick-up and delivery" se More

by drepke
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The only name I remember is Mike in Service but everyone I had contact with was Excelleñt.
Nov 28, 2023 -

Gordie Boucher Ford of Kenosha responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2023

Service was great! I appreciate all the help that Mike gave. It was a smooth process. More

by Scofow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Gordie Boucher Ford of Kenosha responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

November 24, 2023

Bradford jumped into a long ongoing situation and handled it very well, with great communication and attention to detail More

by RANDI.HIGGINBOTTOM
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
Nov 28, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi there, we are glad that Bradford was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

November 23, 2023

Professional service Accurate service Friendly employees Nice accommodations while I waited offered shuttle service Convenient location More

by SARAHLLEHMAN
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Titone
Nov 23, 2023 -

SARAHLLEHMAN responded

Great business! Friendly employees

November 22, 2023

Everyone was very kind and friendly. The work was done in a timely manner and done well. Thank you! More

by woodsdental191
Recommend Dealer
Yes
Nov 22, 2023 -

woodsdental191 responded

Everyone was very kind and friendly. The work was done in a timely manner and done well. Thank you!

November 22, 2023

Jessica and Denise (and the tech I spoke with) were wonderful. Informative and friendly. Always a great experience at Boucher Kenosha! More

by AANASZEWICZ
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 23, 2023 -

Gordie Boucher Ford of Kenosha responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2023

Works hard to give a fair deal And willing to go the extra mile to close the deal More

by RORY.MARY777
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen Cairo
Nov 22, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2023

Unexpected charges, does not own up to mistakes. Service writer’s are either incompetent or intentionally misleading customers. Service Manager ( Belal Barakat) would not take my calls or return my More

by rtalley10@att.net
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Belal Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Gordie Boucher Ford of Kenosha responded

We regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Sal Pappalardo, at 262-697-0700 so that we can make this right.

November 18, 2023

Wonderful. In and out quickly. Pleasent attitude. Kept us informed of on status of vehicle. More

by Bob S
Recommend Dealer
Yes
Employees Worked With
Todd
Nov 18, 2023 -

Bob S responded

Wonderful experience

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