Gordie Boucher Ford of Kenosha

Service rep was know how to describes what’s I need and know for now and future. I could understand current conditions of my car after his full explanations. Great service and thanks. know for now and future. I could understand current conditions of my car after his full explanations. Great service and thanks. More

Collaborative & painless sales process and a GREAT DEAL! Sal the General Manager of the dealership reached out to me by phone within minutes after I'd described my new car specifications to the internet sale Sal the General Manager of the dealership reached out to me by phone within minutes after I'd described my new car specifications to the internet sales agent who originally responded to my online inquiry on a 2020 Ford Escape SEL. He convinced me that I needed to consider Gordie Boucher Ford of Kenosha before taking the 35 mile drive to Milwaukee I'd planed to investigate a "shiny dime deal" pitched to me by phone by another dealer. I virtually turned around and drove to GBF of Kenosha (within 15 minutes of my home) based on Sal's brief, but compelling value proposition. Triston Cairo approached me in the parking lot upon my arrival at the dealership (about 15 minutes after I'd hung up from Sal) and introduced himself. He explained that Sal had briefed him on my specifications and asked that he show me a few models that seemed to meet them. He had selected two alternatives for me to review. We quickly focused on the model that I felt met all my specifications. He listened to my questions and concerns, answering every question I posed, in a thorough and understandable manner. While I never felt rushed, before I know it, Tristen and I were working collaboratively to construct a deal proposal that I felt was an exceptional value (much better than the "shiny dime" deal proposed by the Milwaukee dealership), and that he felt comfortable would be accepted by the dealership's leadership team. After we resolved a minor concern with our first draft, we had a deal! More

Scheduled Maintenance I called for an appointment and was scheduled for the next day. That's quick. I pulled in for my appointment and was taken care of immediately. I rela I called for an appointment and was scheduled for the next day. That's quick. I pulled in for my appointment and was taken care of immediately. I relaxed in the comfortable waiting area while waiting for the completion of my service. They even had cookies and popcorn if I wished! More

I received excellent service and in a timely fashion. I would recommend this dealership to anyone needing service to their vehicle. I was able to get it right away and have my service done. would recommend this dealership to anyone needing service to their vehicle. I was able to get it right away and have my service done. More

Tristan was an excellent salesman the whole process was very smooth I would definitely recommend this dealership to anyone that I know Jason in finance was excellent muscle very smooth I would definitely recommend this dealership to anyone that I know Jason in finance was excellent muscle More

Have purchased two F150s over past years and will again. Sales team knowledgeable, courteous, and respectful. Service team is just as good. I have recommended several family members and friends and will con Sales team knowledgeable, courteous, and respectful. Service team is just as good. I have recommended several family members and friends and will continue to refer. More

I was attended to quickly and the oil change was done quicker than I had expected. I will continue to return for all of my service needs. quicker than I had expected. I will continue to return for all of my service needs. More

Brake lights Danny Rivera is a very professional and thorough Service Rep, My experience was accurately laid out and performed as projected, with no pricing surp Danny Rivera is a very professional and thorough Service Rep, My experience was accurately laid out and performed as projected, with no pricing surprises being experienced. More

Top Service! The entire Gordie Boucher Ford Team of Kenosha is very helpful and willing to assist all customers. I am totally satisfied with the services rendered. The entire Gordie Boucher Ford Team of Kenosha is very helpful and willing to assist all customers. I am totally satisfied with the services rendered. More

I purchased a used 2018 Explorer Sport from Boucher. This visit to service was for my first oil change. How did it go. Well not good. The tires were left low on air. Three to four pounds low each. The wh visit to service was for my first oil change. How did it go. Well not good. The tires were left low on air. Three to four pounds low each. The wheels were not torqued on correctly. The oil was changed but who knows what else was missed. More