Gordie Boucher Ford Lincoln of West Bend - Service Center

The service representative was very friendly. The work I requested was completed properly in a timely fashion Charges were reasonable. Appreciated the clean waiting area. requested was completed properly in a timely fashion Charges were reasonable. Appreciated the clean waiting area. More

Needs an increased focus on customer satisfaction which is sorely lacking especially in the service department- won’t be having anything done there in the future. is sorely lacking especially in the service department- won’t be having anything done there in the future. More

The people are always very friendly and the service is great. Service is always explained what was done and like it when I get a free car wash when service is complete. great. Service is always explained what was done and like it when I get a free car wash when service is complete. More

Very good experience. We will be bring both vehicle there. We had issues with hiser Ford. Oil was leaking from the frame and was not cleaned. The service here was spot on and they took pride in taking there. We had issues with hiser Ford. Oil was leaking from the frame and was not cleaned. The service here was spot on and they took pride in taking care of my truck. Thank you More

Excellent customer service...as always!!!! That is why I drive farther to take my vehicle here!!! They ensured that I was kept updated and worked around my schedule. drive farther to take my vehicle here!!! They ensured that I was kept updated and worked around my schedule. More

Jacob was excellent. He listened to what I needed done to my F350, went and verified with a master mechanic everything we had talked about. He made sure my truck was ready on time and all fixed... my F350, went and verified with a master mechanic everything we had talked about. He made sure my truck was ready on time and all fixed... More

Great service Department, always bending over backwards to help and always there to help out when theirs an emergency repair, very helpful in explaining what work they did and what future repairs you need, to help and always there to help out when theirs an emergency repair, very helpful in explaining what work they did and what future repairs you need, Thank You.. More

The truck was dropped of the evening the day before work was scheduled. I was contacted by the service department that parts would not be available until the next day. I stated my disappointment because th was scheduled. I was contacted by the service department that parts would not be available until the next day. I stated my disappointment because the warranty parts were in stock and that is why the truck was scheduled. the service advisor did some checking into the problem and located the required parts and the work was completed on schedule. More

Had a very positive experience with the salesman (Joey) and the staff at Gordie Boucher! Will be returning for all my service and new car needs in the future! and the staff at Gordie Boucher! Will be returning for all my service and new car needs in the future! More

Great place to take your car for work, from setting up appointment to letting them do the work other than me, fast and on time. Will always be glad to let this dealership do any repairs. appointment to letting them do the work other than me, fast and on time. Will always be glad to let this dealership do any repairs. More