Gordie Boucher Ford Lincoln of West Bend - Service Center

The service department did a great job checking me in and completing my service needs. I was satisfied with my experience with them. I would recommend them. completing my service needs. I was satisfied with my experience with them. I would recommend them. More

I had an emergency flat tire and no appointment. The I had an emergency flat tire and no appointment. The person I worked with on Monday, July 19, was very accommodating and promised the car by the end I had an emergency flat tire and no appointment. The person I worked with on Monday, July 19, was very accommodating and promised the car by the end of the day which did occur. The work was well done and the fellow I worked with was very friendly. More

I came in to get an oil change for which there was a deal advertised on their website called The Works for $59.95 and included Semi-Synthetic Oil & Filter Change (up to 6 quarts), Tire Rotation, Brake Inspec advertised on their website called The Works for $59.95 and included Semi-Synthetic Oil & Filter Change (up to 6 quarts), Tire Rotation, Brake Inspection, Battery Test, Car Wash, Multi-Point Inspection. Not anywhere on that ad/coupon does it have an asterisk or any fine print that indicates there would be added charges for disposal, supplies, etc. After I got home I looked at the receipt and realized I was charged for haz mat disp/supplies. Not cool. Also, I was missing a lug nut and was told the cost for ONE lug nut was $20-25! So, overall it was nice to get a car wash and tire rotation along with oil change for “$59.95”, but be sure to check your receipt for any extra costs before paying! More

Barb is always great to work with as everything goes very smoothly. She's helpful, pleasant and smiles. She even helped to process my payment for the oil change when no one was behind the counter so I didn't smoothly. She's helpful, pleasant and smiles. She even helped to process my payment for the oil change when no one was behind the counter so I didn't have to wait. More

Service at Boucher always seems to be a positive experience. They are efficient and professional. They try to help out the customer whenever they can. experience. They are efficient and professional. They try to help out the customer whenever they can. More

Very friendly and willing to help you. Got me in real fast and got the work done faster then I thought. I was very pleased. fast and got the work done faster then I thought. I was very pleased. More

Appointment was at 9AM, I was driving out at 10:15 with new brakes. Efficient and all are very plesant and helpful. What else can be said about great service? new brakes. Efficient and all are very plesant and helpful. What else can be said about great service? More

I wrote a previous review about the service I received. The service was great but the car wash wasn’t, soap was left on car. Joe contacted me and detailed the car and removed all remnants from the dried s The service was great but the car wash wasn’t, soap was left on car. Joe contacted me and detailed the car and removed all remnants from the dried soap!!! It looks fantastic and as good as new!!! I greatly appreciate how he went above and beyond and fixed the problem. I can give them 5 stars and recommend them to anyone. Thank you for caring about your customers! Thank you for making my beautiful new car look beautiful again. Thank you Joe!!! More

Very quick check in. The initial quote didn't match the original quote which was odd. But at this point I am expecting subpar integrity. But overall, Neal is great. original quote which was odd. But at this point I am expecting subpar integrity. But overall, Neal is great. More