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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,301 Reviews

1,301 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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December 19, 2019

Top of the Line My service has always been excellent. Service staff is friendly and helpful. Work is done in a timely fashion. I would recommend this place for aut More

by ROGER.PETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have a list of names handy. I don't recognize any names above.
Dec 19, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

We're happy to hear you appreciate the service Boucher prides itself on, Roger!

December 18, 2019

Basic Tune-Up Good communication between service adviser and client. Service done much quicker than quoted due to the availability of technicians to work together. More

by DactoGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Gregg Kuehl
Dec 19, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

We love to hear about happy customers like you! Please let us know what we can do for you in the future!

December 17, 2019

Great service no hassle Waited for the car. Very nice waiting area. Was kept up to date on the progress and service was done in a timely manner. Service adviser was Rick who More

by AEGEELFE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Montag
Dec 18, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

It is awesome to hear you were kept informed throughout your service process!

December 15, 2019

Great service and people. Boucher Ford serviced my F-150 Thanksgiving week. They worked on my engine; it ran rough with no power. They repaired the problem and now it ru More

by birdmanbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Kuehl
Dec 18, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

It was our pleasure!

December 13, 2019

Fast service I just needed to bring my car in for some recall work. Parts were inspected, Computer was re-programmed, plus I asked to have the battery quick-check More

by MAVIL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Sauer service manager
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the 5-stars!

December 13, 2019

service lincolns expectations of service to their customer is a high standard. the service we receive really is beyond that. friendly, doing what they say More

by SANDRA.BORCHERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david brooks
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

Sandy, we really appreciate your kind words about our dealership. We look forward to your next visit!

December 13, 2019

Regular scheduled service was a breeze. Regular service was a breeze. Done in less than one hour. Included check of one tire losing pressure. Everything done was explained. No other issu More

by CWAGNER8-ok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelika Minor, also Cashier
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

Glad we were able to provide you with great service!

December 13, 2019

oil change tire rotation and tire change Boucher service got me taken care of quickly. Oil change and tire rotation was quick. had nail in one tire they worked with me to replace in a very t More

by BDARTFAM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

So glad we were able to provide you quality service in a timely manner!

December 13, 2019

Repair for botched oil change 3 days earlier Not sure where the service manager was, but I never heard from him. Left a voice mail. Finally got ahold of my original service writer. That woman was More

by HCSEIBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Gonzales
Dec 18, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the review! It is so great to hear that Kimberly handled the situation well and was able to assist you!

December 12, 2019

Job done fast and right They took my escape in right away. Stayed true to appt time. Service was fast. Everyone was friendly and helpful. Good service. I enjoy the free wash. More

by 2017SUSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female in service
Dec 13, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

It is so great that we are able to provide you with great service, Susan! Thank you for sharing!

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