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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,389 Reviews

1,389 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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April 08, 2020

Warranty repair Scheduled appointment online went well hope to do business there again. Barbara Sauer did a wonderful job making me feel comfortable that my vehicle w More

by TheToroguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Sauer
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so happy to hear Barbara was able to provide you with a comfortable and clean visit with us!

April 08, 2020

Fast Service My car had an oil leak and Boucher ordered the parts, repaired the leak, and completed the job in the time frame stated. They took extra precautions t More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Sauer
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so glad to hear your car was properly sanitized and cleaned before and after your service with us! Thanks for sharing, David!

April 08, 2020

oil change/inspection Nice ,friendly customer service done in a timely manner. I will definitely return in the future.. They took extra precautions with the virus that has More

by SACHATZ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing!

April 07, 2020

Service The service of the vehicle was good, but they never leave the displays and settings where they found them. They should also recycle there own plastic. More

by TAFRAILING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback, we will make sure to discuss this with our Service employees.

April 07, 2020

oil change and transmission flush and fluid exchange Great customer service friendly and accommodating staff. Also big on keeping customers safe with disinfecting/cleaning every vehicle during a pandemi More

by IS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review! We are so glad you had a clean and safe visit with us!

April 07, 2020

Kim checked my Ford F150 in and was excellent in taking care of my service needs before, during,and after. Because of service personel like Kim I feel confident in bringing my truck to Ford. More

by CTJAHNKE
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the review!

April 06, 2020

The Works, plus Thank you for providing pickup and delivery. The car was not only serviced but the emission test was completed and the car was washed. We appreciate More

by DPIEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carter, Neal Crass
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad that you took advantage of the Service Pick-Up & Delivery! We are continuing to do our part to keep our employees and customers safe!

April 06, 2020

convenient pick up and drop off We have purchased many cars from this dealership because their service after the sale keeps me coming back, not to mention their point of sale coopera More

by GAYK22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Behn
Apr 10, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business!

April 06, 2020

The works Intake was great, very aware of the CV19 implications and updated their process accordingly (sanitizing, etc...). service was completed quickly and p More

by JACOBNETT04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Crass, Angie Heyse
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing! We love to hear you had a comfortable and safe visit with us!

April 06, 2020

ALWAYS THE BEST SERVICE My wife and I have always had great service from Barb and Kim and really appreciate their kindness and personal care they give to us when services are More

by CARBINE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barb Sauer
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Steve and Leslie - Thank you for this thoughtful review! We appreciate your business and your kind words!

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