Gordie Boucher Ford Lincoln of West Bend - Service Center

Service department personnel are very professional and friendly. They always answer all my questions. Waiting room very clean great snacks available. I worked with Kim and Neil! friendly. They always answer all my questions. Waiting room very clean great snacks available. I worked with Kim and Neil! More

The service was fast, courteous, professional, and on time. Angelika M. was fantastic at her job. Highly recommend. I'm always satisfied with the service. time. Angelika M. was fantastic at her job. Highly recommend. I'm always satisfied with the service. More

Just started coming for service and everything about gordie Boucher has been excellent. Everyone has been friendly and professional. Would definitely buy a vehicle when the time arrives gordie Boucher has been excellent. Everyone has been friendly and professional. Would definitely buy a vehicle when the time arrives More

Service Department try’s to address everyone issues with a personal approach Well done.January 20, 2020 will continue to use Dealers for future service a personal approach Well done.January 20, 2020 will continue to use Dealers for future service More

As usual, great service I’m very pleased to use Boucher’s service department. It’s always a pleasure to come there, because they are very welcoming, especially with coffee, I’m very pleased to use Boucher’s service department. It’s always a pleasure to come there, because they are very welcoming, especially with coffee, rolls, etc. More

Very easy appointment. Shuttle service was great. The oil change, tire rotation, alignment and recall service all were great. I would recommend Gordie Boucher to family and friends. Answered all my question change, tire rotation, alignment and recall service all were great. I would recommend Gordie Boucher to family and friends. Answered all my questions More

Very good Never had a problem, always professional very nice people.i can always come in or call for help which is very nice to do. Thanks Never had a problem, always professional very nice people.i can always come in or call for help which is very nice to do. Thanks More

I went in for an oil change and tire rotation. Kim Gonzales took care of me and truly went above and beyond. It was amazing to receive such wonderful care. I have had bad luck with this location in th Gonzales took care of me and truly went above and beyond. It was amazing to receive such wonderful care. I have had bad luck with this location in the past when it comes to communication but Kim truly outshines the rest of the staff there. She was interested in her customers engaged well with me every step of the way. And she even went out of her way to clean up an issue I had with the sales department. Excellent customer care!! More

Price is right for parts and labor BUT... They do a good job making repairs and feel that they are very upfront and honest. BUT.. I do not like the fact that every time you have a problem tha They do a good job making repairs and feel that they are very upfront and honest. BUT.. I do not like the fact that every time you have a problem that there is a diagnostic fee especially when you are telling them what is wrong. The price should be for labor and repair without a diagnostic fee if you know the problem. If your car is under warranty, this is a great place to go. If it is not, you might be able to save some money elsewhere if you know what is wrong. More

My service rep, Kim, was awesome. Everything was completed in a timely manner. I am satisfied with the work that was done on my truck. completed in a timely manner. I am satisfied with the work that was done on my truck. More