Gordie Boucher Ford Lincoln of West Bend - Service Center

Always Great service Knowledgeable staff, friendly courteous service. Pleasant experience each time I am there. Quality work by the technical folks ! They also helped me Knowledgeable staff, friendly courteous service. Pleasant experience each time I am there. Quality work by the technical folks ! They also helped me find the appropriate new lug nuts for my vehicle online. More

Easy to do business with Knowledgeable staff, friendly courteous service & efficiently move you through dealership. Pleasant experience each time we visit, nice to have comple Knowledgeable staff, friendly courteous service & efficiently move you through dealership. Pleasant experience each time we visit, nice to have complete service so close to home. More

Oil Change Check in was fast and courteous. very happy with how fast oil change etc. was done. Everything was explained after work was done. Good experience!! Check in was fast and courteous. very happy with how fast oil change etc. was done. Everything was explained after work was done. Good experience!! More

paint touch up Got to the dealer on time and didn't have to wait to be serviced. I bought the used Colorado from a Boucher dealership in Racine and chose Gordie beca Got to the dealer on time and didn't have to wait to be serviced. I bought the used Colorado from a Boucher dealership in Racine and chose Gordie because it is about an hour closer to my residence. They asked if they could keep the truck for the day when I made the appointment. The truck was done and done to my satisfaction in about 4 hours. More

Very friendly and professional. Great service and seemed very thorough. Loved my shuttle driver! I was very pleased with all the service I received and people I interacted with. very thorough. Loved my shuttle driver! I was very pleased with all the service I received and people I interacted with. More

Kim was great, I went there later in the day for a warranty part with out an appointment and she got me in!! Thanks much!! warranty part with out an appointment and she got me in!! Thanks much!! More

New Tires Took our Ford Edge in for four new tires. Was notified that an alignment was needed. Tires were installed and alignment was done in a timely matter. W Took our Ford Edge in for four new tires. Was notified that an alignment was needed. Tires were installed and alignment was done in a timely matter. We were told to get the more expensive tires, however they failed to let us know that we could purchase tire insurance for $45.00. We were told this upon calling them to inquire if there was insurance on them after tire went flat due to a screw in the side of the tire. Asked if the insurance could still be added and was told no. More

recall and oil change only needed a recall done and an oil change on my escape. never worked with Neil before In the service department. He did a great job and took care of only needed a recall done and an oil change on my escape. never worked with Neil before In the service department. He did a great job and took care of all my needs including the schuttle More

They went out of there way to make sure i was taken care of. I would recommend this dealership. All the sales men are freindly and ask if I been helped or need anything.They have a very large section of cars, tr I would recommend this dealership. All the sales men are freindly and ask if I been helped or need anything.They have a very large section of cars, trucks, suvs to shop for. More

service staff All the service staff where quick and very efficient.Love the friendly atmosphere.I will continue to bring my Ford Edge to the west bend dealership fo All the service staff where quick and very efficient.Love the friendly atmosphere.I will continue to bring my Ford Edge to the west bend dealership for service. More