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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,389 Reviews
Today: 7:00 AM - 5:30 PM Closed Now
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1,389 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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May 18, 2020

tires rotated service was ok it was good with very contact also the per son who put on the plastic on steer wheel I did see him have any gloves on More

by groehrig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
May 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate you taking the time to share your feedback and review!

May 14, 2020

Oil Change I was very happy with the service vice I received. Angie was very pleasant and professional and let me know when my vehicle was ready. More

by RJULIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
May 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad Angie provided you with great service!

April 27, 2020

replacement of defective windshield in new car The service at Gordie Boucher Ford Lincoln of West Bend was good. Disappointed that Ford has defective windshields and it took two replacements to get More

by mj2020
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Braun
May 04, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback and review! If you have any other issues with your Ford Edge, please let us know!

April 25, 2020

Very good. Very satisfied with service appointment. Service staff was friendly. Appointment was on schedule and on time. Vehicle was cleaned and sanitized. Will More

by HPLEINBECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad you had a clean and comfortable visit with us!

April 23, 2020

Great service , Mike dropped off my car when the service was complete and everything was timely and complete to my satisfaction. Chris called back to see if everyth More

by FANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn
May 04, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your easy service experience with us!

April 23, 2020

Kim Gonzales is awesome. I am very thankful for her. The service team that worked on my brakes did a wonderful job and very timely. More

by DEANNALB
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Braun , Barb Sauer
May 04, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Deanna, thanks for the review! We are glad our Service Team successfully worked on your vehicle's brakes! Please let us know if there is anything else we can do for you!

April 22, 2020

service with a smile again a great experience at Gordie Boucher Ford Lincoln of West Bend. I arrive early which was no problem for the service people. Friendly service peo More

by jimdbraun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
May 04, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing!

April 21, 2020

Always top notched service at Gordie Boucher. Knowledgeable, attentive, reliable. Ken and his service department has always outperformed any other dealership in the State of Wisconsin. More

by JOHN.VIKINGBROTHERS
Recommend Dealer
Yes
Employees Worked With
Tom Young, Ken Braun , Barb Sauer
Apr 21, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the great review, John!

April 21, 2020

Your tech made a couple of minor repairs the first 10 minutes. Thank you for that. But 1 hr and 30 minutes for the works package after that with no wash was excessive if you ask me! More

by GRAVYDAVE
Recommend Dealer
No
Employees Worked With
Barb Sauer
Apr 21, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very disappointed you were not completely satisfied with your visit. When you have the opportunity, please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can discuss this further.

April 20, 2020

Review I would have liked my car dried after wash, many water spots. A couple of recommended services, not urgent. Gives me time to consider recommendati More

by SGODERSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unk
Apr 21, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We really appreciate your feedback. Please reach out to us if there is anything else we can do for you moving forward.

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