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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,321 Reviews

1,321 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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March 17, 2020

Kim Gonzales is the best. I had My f250 serviced and the job was well done. I had a little problem after the truck was serviced and they took care of it right away. Gordie is t More

by thomaswwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken, Alan Behn, Kim Gonzales
Mar 20, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your loyalty, Thomas! We appreciate this review and your business!

March 16, 2020

Great Service in West Bend!!! The service was excellent, however, employees need to be made aware that your in house car washes damage Explorer antennas. My Explorer had the same More

by DCYETKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 16, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We really appreciate your feedback!

March 16, 2020

I thought I had low tire pressure. Little did I know I had a nail in my tire. They fixed it on the spot!!! Thank you!! Amy Wiskirchen. More

by AMY.W
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
Mar 16, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Amy, thanks for the 5-star review! We are glad we could fix your punctured tire for you! Please reach out if there is anything else we can do for you!

March 09, 2020

They really take care of you! Everyone is so friendly and they are almost always ahead of schedule, which I really appreciate! Thank you all! More

by Hannaha6326
Recommend Dealer
Yes
Employees Worked With
Neal Crass, Kim Gonzales
Mar 10, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your kind words, Hannah! We are glad we were able to take care of you here at Boucher and we look forward to servicing your needs again in the future!

March 09, 2020

Scheduled oil change I had no problem making an appointment for my oil change. The service was quick and was pleasant. I wound recommend them to anyone in line for auto s More

by ZEMBOB43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Feller, Kim Gonzales, Angie Heyse
Mar 10, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your recommendation!

March 07, 2020

I have been coming to GB for many years, I have been very satisfied with the service department in the past but this time I have something to say. I am very conscious of having tire problems More

by JMHEPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
Mar 10, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 so we can make things right. We hope to hear from you soon.

March 06, 2020

ALWAYS AWSOME I am never ever Disappoited with dealership and the service thanks to Kim Gonzales and Ken Braun there are the best and the people in the shop doing More

by TJOHNMAAS1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEN BRAUN will get 5 star , John Montag, Rebecca Flynn, Kim Gonzales
Mar 10, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your kind words! We are glad Kim and Ken are able to successfully take care of all your service needs! We look forward to your next visit!

March 04, 2020

Great Service Experience at Boucher Ford From the moment the garage door opens you are met with the service people who set up your service appointment and guide you to the customer waiting ar More

by jonkasirek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass, Kim Gonzales
Mar 05, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Jon, thank you for sharing this review with us and our community! We hope to see you again!

March 04, 2020

The Works Oil Change & Tire Rotation Just completed my 2nd Works package and the experience was great: quick & easy as well as affordable. Angie was very responsive and ensured all item More

by SCOTTCOYNE1891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Mar 05, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for taking the time to leave this review, Scott! We are glad we are able to provide you with quality service!

March 03, 2020

Oil Change & tire rotation Friendly, prompt service. Free car wash is great, however, I wish you would towel dry the vehicle. I keep a towel in my car and wipe it down myself More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Weathers, Kim Gonzales, Angie Heyse
Mar 03, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your valuable feedback, Cindy!

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