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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.7
1,342 Reviews

1,342 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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April 11, 2020

Recall Friendly and helpful. They got me in right away and the service was done ahead of schedule. Sales discussion was open and honest, they way it should More

by TCRAZYMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Feller, Angie Heyse
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad we could help you out!

April 10, 2020

As always, good service, friendly staff and clean areas to wait in. I felt there were enough small areas that people could be in during this covid time that made you feel like you weren’t too close to othe More

by LWOODS477
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal Crass, Kim Gonzales, Angie Heyse
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad you felt comfortable and safe at our dealership! Thanks for sharing!

April 10, 2020

Gordie Boucher of West Bend has a friendly and courteous staff. They are always willing to help in anyway possible to assure overall customer satisfaction. More

by DKANAS
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5-star review!

April 08, 2020

Warranty repair Scheduled appointment online went well hope to do business there again. Barbara Sauer did a wonderful job making me feel comfortable that my vehicle w More

by TheToroguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Sauer
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so happy to hear Barbara was able to provide you with a comfortable and clean visit with us!

April 08, 2020

Fast Service My car had an oil leak and Boucher ordered the parts, repaired the leak, and completed the job in the time frame stated. They took extra precautions t More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Sauer
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

We are so glad to hear your car was properly sanitized and cleaned before and after your service with us! Thanks for sharing, David!

April 08, 2020

oil change/inspection Nice ,friendly customer service done in a timely manner. I will definitely return in the future.. They took extra precautions with the virus that has More

by SACHATZ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing!

April 07, 2020

Service The service of the vehicle was good, but they never leave the displays and settings where they found them. They should also recycle there own plastic. More

by TAFRAILING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Crass
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback, we will make sure to discuss this with our Service employees.

April 07, 2020

Kim checked my Ford F150 in and was excellent in taking care of my service needs before, during,and after. Because of service personel like Kim I feel confident in bringing my truck to Ford. More

by CTJAHNKE
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the review!

April 07, 2020

oil change and transmission flush and fluid exchange Great customer service friendly and accommodating staff. Also big on keeping customers safe with disinfecting/cleaning every vehicle during a pandemi More

by IS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Apr 13, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review! We are so glad you had a clean and safe visit with us!

April 06, 2020

The service department squeezed me in and replaced my battery. They were very professional and courteous and took special precautions due to COVID. Thanks for the excellent service. More

by CHAWNDEL71
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
Apr 10, 2020 -

Gordie Boucher Ford Lincoln of West Bend responded

Our Service Department is open and we do not require an appointment right now! We are glad you could take advantage of this and be provided with quality and fast service!

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