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Gordie Boucher Ford Lincoln of West Bend - Service Center
West Bend, WI
1,341 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,341 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center
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June 06, 2020
helped me out in a jam I unexpectedly needed to drive to CO within 2 days, didn't want to fly due to covid 19, needed to have my tires rotated so I was safe to drive there a I unexpectedly needed to drive to CO within 2 days, didn't want to fly due to covid 19, needed to have my tires rotated so I was safe to drive there and Gordie Boucher helped me out and got me in the day I called. Very grateful. Also love the free car wash. More
by ZOM11
Verified CustomerEmployees Worked With
Angie Heyse
June 05, 2020
timely right on time do not need twenty-five words to say the service was done in a timely fashion good job thanks good good good right on time do not need twenty-five words to say the service was done in a timely fashion good job thanks good good good More
by gtraucht
Employees Worked With
June 05, 2020
In and out, job complete as promised, updated on trucks condition was good , everyone at the dealer helpful and friendly looks to me that they go the extra steps to keep things clean and sanitized, good jo condition was good , everyone at the dealer helpful and friendly looks to me that they go the extra steps to keep things clean and sanitized, good job More
by JOHNBOY4310
June 05, 2020
I had a great experience. In fact its exceptional. I have been to the West bend WI Ford Dealer four times now and each visit has been awesome. Thank you for getting my 2002 Ford F350 all fixed up. have been to the West bend WI Ford Dealer four times now and each visit has been awesome. Thank you for getting my 2002 Ford F350 all fixed up. More
by Ctlandscapeservices
Employees Worked With
Barb is great she always follows up with me and keeps me updated
June 05, 2020
Prompt and Excellent Service Our service was excellent. No waiting time. Car Washed. People were friendly and could answer all our questions. Very Clean. We are very pleased wi Our service was excellent. No waiting time. Car Washed. People were friendly and could answer all our questions. Very Clean. We are very pleased with the Dealership. More
by cmbernarde
Employees Worked With
June 04, 2020
great service took my car in for the works, service people were courteous and professional..service was speedy, and appears to be done right the first time.waiting took my car in for the works, service people were courteous and professional..service was speedy, and appears to be done right the first time.waiting room was clean.. More
by RAB17
Employees Worked With
Angie Heyse
June 04, 2020
Great Service Clear and accurate information and service provided. Safe and secure waiting area and very clean. Everyone was very friendly and appreciative of com Clear and accurate information and service provided. Safe and secure waiting area and very clean. Everyone was very friendly and appreciative of coming for the service. More
by jeanne2
June 01, 2020
SCRATCHES IN CLEARCOAT ON HOOD KIM GONZALES DID EXCELLENT JOB IN HELPING RESOLVE PROBLEMS WITH SCRATCHES IN THE CLEARCOAT ON HOOD. VERY KNOWLEDGABLE , RESOLVED PROBLEM. WEST BEND KIM GONZALES DID EXCELLENT JOB IN HELPING RESOLVE PROBLEMS WITH SCRATCHES IN THE CLEARCOAT ON HOOD. VERY KNOWLEDGABLE , RESOLVED PROBLEM. WEST BEND BOUCHER ALWAYS GOES THE EXTRA MILE. More
by novoman
Employees Worked With
Kim Gonzales
May 26, 2020
I love West Bend Boucher. I can always count on their staff to be there for me with friendly, knowledgeable, professional, caring service when I need them. staff to be there for me with friendly, knowledgeable, professional, caring service when I need them. More
by V_URSPRUNG
Employees Worked With
Kim Gonzales
May 24, 2020
UP-Set Customer I have been using Boucher for my F150 Fords since 2016. I have had Recalls and Normal Service Done here for years. It always takes over a hour for I have been using Boucher for my F150 Fords since 2016. I have had Recalls and Normal Service Done here for years. It always takes over a hour for normal Service. This time I called and made a appointment for 9:00AM, I had a Doctors appointment at 1:00PM in Waukesha with my Urologist! I had your Coupon for the Works for $44.95, I wanted to up grade to full Synthetic Mobil 1, I told her when I called and when I checked in. I also had 2 Recalls that needed to be done! I got there at 8:45 AM. had to wait for a Rep for 10:00 Minuets. I told her what I was here for and told her I had the coupon for the works $44.95, she said there would be and extra charge because I wanted the Mobil 1, I understand that. Said it would be about 2 Hours, I will be in the waiting area! After some time the service man comes to me and says they didn't find the Key for my lock nuts on my wheels. I had no Idea where it was and was never asked for it before. So he says they can not rotate my tires or check the brakes. AT 11:55 AM I see my Truck pulled up for delivery. i wait and wait, at 12:15 PM I go talk to a rep and she says they are probably waiting for the paper work! At 12:30 My Rep comes and says my Truck is ready and here is your Bill.$78.92, I said haw can it be this much, she tries to explain but makes no sense at all, I am now going to be late for my Appointment with my Urologist. I pay and leave! I am not a Happy Customer! I didn't get everything done and I was over charged for the services they did. The free Car Wash is Great if you don't let it sit in the Sun for almost 1/2 hour so all the water spots can set in real good. Daniel Bracey More
by DNBRACE3
Employees Worked With
Kim Gonzales
