Gordie Boucher Ford Lincoln of West Bend - Service Center

We are always impressed by the quality of service and friendliness of the employees. I wouldn’t go anywhere else, it’s a super team! friendliness of the employees. I wouldn’t go anywhere else, it’s a super team! More

Fast easy drop off and pick up Employees at Gordie Boucher have been friendly and helpful with us since we have purchased our Edge. They have outstanding customer service skills! Th Employees at Gordie Boucher have been friendly and helpful with us since we have purchased our Edge. They have outstanding customer service skills! Thank you Corey Weathers and service team! More

Brake Service Barb and the service team went above and beyond to address my squeaky break issue. They truly do have the customers best interest in mind. Barb and the service team went above and beyond to address my squeaky break issue. They truly do have the customers best interest in mind. More

Great service and always on time. Accomodating and knowing the service work can be trusted is very important. Eugene who sold me my car was one of the best experiences ever, and I con Accomodating and knowing the service work can be trusted is very important. Eugene who sold me my car was one of the best experiences ever, and I continue to recommend him to friends. More

Initially had 4 free oil changes, and the service was almost perfect each time. However, this last oil change they didn't reset my oil life indicator, and my tire pressure monitor system wasn't set to th almost perfect each time. However, this last oil change they didn't reset my oil life indicator, and my tire pressure monitor system wasn't set to the correct wheels after the rotation. Also, I had them check one tire that had a slow leak, and I was told they didn't see any issue. Two days later my slow leak turned into a major leak, and my tire was completely flat...Side note, the muffins and latte machine are great, as well as the staff. More

Communication was excellent. Good pricing on tires. Wait was double the amount of time estimated but waiting area was pleasant. Free car wash was offered. was double the amount of time estimated but waiting area was pleasant. Free car wash was offered. More

Very Good The service department was very nice. They completed the Works Package on my car. They gave a nice review, and were super nice. Thank you ! The service department was very nice. They completed the Works Package on my car. They gave a nice review, and were super nice. Thank you ! More

Always great service. Especially love my salesman, John Montag! Kim & Barb in service always fo an incredible job as well. I always recommend Boucher Ford! Montag! Kim & Barb in service always fo an incredible job as well. I always recommend Boucher Ford! More

Great customer service. Very helpful answering my questions. I was very pleased with my complimentary car wash. Their customer lounge was very nice also! I don’t plan to go anywhere else. questions. I was very pleased with my complimentary car wash. Their customer lounge was very nice also! I don’t plan to go anywhere else. More

I was well taken care of The service manager Ken Braun and I sat down and discussed the problem with my 2009 Lincoln Navagator and its value. He assured me that after finding The service manager Ken Braun and I sat down and discussed the problem with my 2009 Lincoln Navagator and its value. He assured me that after finding the problem he would guild me in the proper direction of repairing or recomending a different vehicle. Ken kept his word, the vehicle was repaired and is back on the road again. Thanks Ken. More