Gordie Boucher Ford Lincoln of West Bend - Service Center

I experienced great service by Santo as well as the service team, Kim, etc. A leaky tire was purchased with my used 2017 fusion sport back in November 2019. Santo was updated since then about leaky T service team, Kim, etc. A leaky tire was purchased with my used 2017 fusion sport back in November 2019. Santo was updated since then about leaky Tire. The sales department covered the cost of patch kit, etc. Thanks Santo. More

GB West Bend Service Supremecy Cant say enough about the service I receive at GB West Bend Ford. From the helpful Service Writers, to the Vehicle Prep who treat your vehicle as if Cant say enough about the service I receive at GB West Bend Ford. From the helpful Service Writers, to the Vehicle Prep who treat your vehicle as if it were their own to be serviced, and the Service Techs who get it right the first time, I must say I have a pleasant experience every time I go there. Even Dave and Chris go above and beyond to help one with an issue with a repair or purchase of a vehicle or just a part. And the gentlemen in Parts are always busy but willing to help with answering a question about a repair or part whether its being fixed in house or your backyard. This is a First Class 5 Star Dealership. More

Kim Gonzales is an amazing Service Consultant! She keeps me coming back with her honesty and easy to understand explanations of my service needs! She is the best!!! me coming back with her honesty and easy to understand explanations of my service needs! She is the best!!! More

Quick service. Friendly. A bit skeptical of the scanner, since a friend was waiting in the waiting room and had the exact same diagnostic reading...exact same tire out of alig A bit skeptical of the scanner, since a friend was waiting in the waiting room and had the exact same diagnostic reading...exact same tire out of alignment...hmmm. Just a coincidence? Hope so. All staff are friendly and welcoming. More

Very good service. Always professional and always do their best to make sure you have a vehcle to use while yours is being serviced. Always helpful. their best to make sure you have a vehcle to use while yours is being serviced. Always helpful. More

Fantastic service. We had very good service. They found that front end was out of line. We also had recall for rear tail lamps. Service advisor -Angelika Minor explaine We had very good service. They found that front end was out of line. We also had recall for rear tail lamps. Service advisor -Angelika Minor explained what they were doing and does a great job. Dick & Sharon More

Dissatisfied The fiber under cover that needs to be replaced I saw the service man just throw on the ground, front license plate bracket was bent from the wash and The fiber under cover that needs to be replaced I saw the service man just throw on the ground, front license plate bracket was bent from the wash and the trailer hitch receiver was missing the rubber cover. More

Kim Gonzales is the best. I had My f250 serviced and the job was well done. I had a little problem after the truck was serviced and they took care of it right away. Gordie is t I had My f250 serviced and the job was well done. I had a little problem after the truck was serviced and they took care of it right away. Gordie is the only place I would go. More

Great Service in West Bend!!! The service was excellent, however, employees need to be made aware that your in house car washes damage Explorer antennas. My Explorer had the same The service was excellent, however, employees need to be made aware that your in house car washes damage Explorer antennas. My Explorer had the same issue in Menomonee Falls. More

I thought I had low tire pressure. Little did I know I had a nail in my tire. They fixed it on the spot!!! Thank you!! Amy Wiskirchen. had a nail in my tire. They fixed it on the spot!!! Thank you!! Amy Wiskirchen. More