Gordie Boucher Ford Lincoln of West Bend - Service Center

Fantastic service department, always friendly helpful. They are always willing to help us and schedule things that work for us. Ken & Angie are the best! They are always willing to help us and schedule things that work for us. Ken & Angie are the best! More

I don't need to write a 25 word to please this survey,take my 4/5 stars and be happy with it bye bye survey,take my 4/5 stars and be happy with it bye bye More

I would have given a 5 star rating again. However, when driving through your new alignment machine, once again it indicated on the board that my car needed an alignment. My last visit required an alignment driving through your new alignment machine, once again it indicated on the board that my car needed an alignment. My last visit required an alignment. I mentioned this to the technician checking me in and he stated, "Oh, I see the last 3 vehicles indicate the same tire needs alignment - I'll have to let them know to calibrate the machine." Question: Had this not occurred, would I have been told the vehicle needed another alignment? If the machine needed to be calibrated...maybe calibration should be a daily function prior to having people need an alignment. I wonder if the last time I drove through needed an alignment...it isn't cheap ($100) - especially being on a fixed income. Just thought you'd like to know. More

Kim is awesome! They are fast and friendly. Love that I can schedule my appointments on line. Love that they wash my filthy truck. Thanks! can schedule my appointments on line. Love that they wash my filthy truck. Thanks! More

Waiting area is quite pleasant. Good assortment of snacks and drinks. Had a nice chat with others waiting for service to be completed. Complementary wash was nice and appreciated. Will definitely come back f and drinks. Had a nice chat with others waiting for service to be completed. Complementary wash was nice and appreciated. Will definitely come back for service. More

As always, the service was superb...and I delighted in razzing some of the service people!!! And they razz right back. That's what happens after 11 years. razzing some of the service people!!! And they razz right back. That's what happens after 11 years. More

What Others SayZeke was a pleasure to work with and very What Others Say Zeke was a pleasure to work with and very knowledgeable. The sales process was very straight forward and they had a good selection... What Others Say Zeke was a pleasure to work with and very knowledgeable. The sales process was very straight forward and they had a good selection... READ MORE I worked with Angie Minor for this visit and once again, Angie was extremely professional throughout the entire experience. More

I worked with Angie Minor for this visit and once again, Angie was extremely professional throughout the entire experience. It took a few days to diagnose the problem my vehicle was having specifically but Angie was extremely professional throughout the entire experience. It took a few days to diagnose the problem my vehicle was having specifically but the crew got to the bottom of it and I really appreciate the team being thorough and the care that was taken. I highly recommend dealing with the entire Service team! More

Car was completed and ready for use in a desired amount of time. The car was washed, the car looked clean and ready to drive. of time. The car was washed, the car looked clean and ready to drive. More

My car broke down. Towed to Gordie Boucher. They analized, notified us if cost, and fixed it while we went on our planned trip. Perfect. analized, notified us if cost, and fixed it while we went on our planned trip. Perfect. More