
Goodwin Chevrolet Brunswick
Brunswick, ME
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Good people, fair deal. Everyone in the sales area was knowledgeable, friendly and made us feel welcome. No pressure, no hype, just "here is what we have to offer and this i Everyone in the sales area was knowledgeable, friendly and made us feel welcome. No pressure, no hype, just "here is what we have to offer and this is the best finance and price" Sales manager was personally involved in friendly discussions, new sales associate, "Ashley" was a natural at getting along with people and helpful in every conceivable way, she knows the product and schooled us on operating the vehicle. Good job guys (and girls) !!!! More
Excellent customer service I purchased a preowned truck for my son and they were patient, helpful and informative. The service department is thorough and helpful. I now have a n I purchased a preowned truck for my son and they were patient, helpful and informative. The service department is thorough and helpful. I now have a new favorite dealership! More
4 Wnter tires on; alignment all done in short period of time I ARRIVED FOR MY 9:30AM APPOINTMENT TO HAVE FOUR TRUE WINTER TIRES INSTALLED AND ALIGNMENT DONE FOR MY 2016 cx5. THE WORK WAS COMPLETED IN A SHOR I ARRIVED FOR MY 9:30AM APPOINTMENT TO HAVE FOUR TRUE WINTER TIRES INSTALLED AND ALIGNMENT DONE FOR MY 2016 cx5. THE WORK WAS COMPLETED IN A SHORT PERIOD, WITHOUT A MARK ON THE PAINT. NEW TIRES GIVE THE RIDE A SOFTER AND MORE STEADY EXPERIENCE. AFTER A NEAR MISS WITH A TRUCK LAST WINTER IT SEEMED TO BE PRUDENT TO ADD THE EXTRA TRACTION THIS WINTER. More
Absolutely Amazing Collision Center Our experience was with the Collision Center after we collided with a deer on Route 84 East in Sturbridge, Massachusetts. The damage to our Volvo XC- Our experience was with the Collision Center after we collided with a deer on Route 84 East in Sturbridge, Massachusetts. The damage to our Volvo XC-60 was substantial. From the first phone call with Dan on the day after the accident, the body shop was prompt and responsive, the service was superb, and the finished repair is outstanding. For instance, they immediately arranged to have our car towed from Sturbridge back to Brunswick, Maine (about a 6-7 hour round trip). The car arrived in the evening, and Dan called me early the next morning to meet with him before the insurance adjuster arrived. He took the time to point out the obvious necessary repairs. Moments later, he met with the insurance adjuster to itemize every part or repair required, and they agreed on a 5-page detailed listing and total price the same day. I was then told that the repair would be completed in 12 days, which included the Thanksgiving weekend. We also had 2 snow storms in between, and I figured that our car would be done about 4-5 days later than anticipated. Much to my surprise, I received a call from Sandi, the day before the car was promised -- and on the Monday after Thanksgiving -- that the car would be ready for pickup the next morning. My wife and I were frankly stunned. The work is spectacular. The car looks new. The shop even took the time to blend some minor scrapes on the back of the car that I had told them were not a result of the accident. In addition, they cleaned the engine and detailed the inside of the vehicle. The Volvo that was returned to us is really in even better condition then the car before the accident. As you can probably tell by now, we would recommend the Goodwin Collision Center to anyone that needs body work on a vehicle. The quality of their work and service is among the very top that I have ever received in any context. More
Quick and Easy I scheduled an oil change, tire rotation, and state inspection, and was in and out in under an hour. Amazing service as usual! The sales department wa I scheduled an oil change, tire rotation, and state inspection, and was in and out in under an hour. Amazing service as usual! The sales department was amazing when we bought our truck and the service department has not let us down yet! More
Great experience We purchased a new 2019 equinox from Goodwins. It was the easiest and friendliest place to do business. We love our new vehicle. THANK you Carey for We purchased a new 2019 equinox from Goodwins. It was the easiest and friendliest place to do business. We love our new vehicle. THANK you Carey for making it a easy experience. Tubba T More
Visiting Old Friends It's always more comforting to be greeted with a warm smile and a friendly handshake when entering a place of business, which is exactly what you get It's always more comforting to be greeted with a warm smile and a friendly handshake when entering a place of business, which is exactly what you get at Goodwin. I've been doing business with them now for a number of years and most recently purchased my third vehicle from them. I chose the brand for its quality, but the dealership for its people. More
Quality Dealership I just bought my second car from Goodwin, and I do all of my service there. I have also used their body shop. They are prompt, courteous, and I've n I just bought my second car from Goodwin, and I do all of my service there. I have also used their body shop. They are prompt, courteous, and I've never had the impression that they were "running up the bill." I had a 2014 Traverse, and traded it for a 2018 Traverse-- a totally perfect vehicle for me. I was treated courteously and as a valued customer. I recommend them, and when I'm ready for a new Traverse, I'm sure I'll buy it from them. I'm not a fan of the outside team they bring in to run their sales events-- I want to deal with their employees, and Doug made that happen. More
Dishonest service department. We dropped off our Impala to have the rear defroster repaired under warranty. They called to tell us we needed new tires. The tires were only 1/2 worn We dropped off our Impala to have the rear defroster repaired under warranty. They called to tell us we needed new tires. The tires were only 1/2 worn out. we declined . Goodwins in retaliation for us declining to be ripped off.....cut our good inspection sticker in half. This all took place a week before Christmas.....Merry Christmas , from the low class service department , at Goodwins Chevrolet. More
service department I had my first oil change for my new car and getting the appointment online was easy, Everyone in the service department was courteous, professional a I had my first oil change for my new car and getting the appointment online was easy, Everyone in the service department was courteous, professional and prompt (even though I was early). My wait time was as expected and minimal.. More