Goodwin Chevrolet Brunswick

how to engage and instill confidence in a customer Doug brought me out back to the shop and showed me the machine that would diagnose a vibration I had been having for weeks. He explained how it worked Doug brought me out back to the shop and showed me the machine that would diagnose a vibration I had been having for weeks. He explained how it worked and how it was different than all other tests I had done to try and figure it out thus far. Once they found the problem and fixed it he explained to me the the situation and what was done to fix it in a way that I was able to understand as well as give me options for solutions to avoid it in the future. He certainly didn’t have to go out of his way to bring me to the shop but in doing so I instantly knew they cared about my problem, they where experienced enough with this to fix it, and I wasn’t getting the run around like some other places might. I knew I had come to the right place. More

You could do more......😳 I didn’t give you 5 stars simply due to the omission of what I feel should have been part of a 30,000 mile service on my 17 Colorado diesel. After pic I didn’t give you 5 stars simply due to the omission of what I feel should have been part of a 30,000 mile service on my 17 Colorado diesel. After picking up my truck and heading to a meeting in a neighboring town, I scrolled through the dash display to see if my diesel additive required filling. To my surprise as I passed over the fuel filter indicator it read 4% remaining. I immediately called Goodwins service department and voiced my concern to the service representative. He was very helpful and had to research the situation, only to find that checking the fuel filter on a diesel was not part of a 30,000 checkup. Wow and having just spent over $500 I was somewhat miffed! Another appointment (and lost time on my part) as well as an additional $170 and I’m good to go. I’m seriously not falling the service department, nor arguing the cost, but I do feel Chevy ought to update the items checked on the diesel 30,000 mile check up’ More

Debbie Frend is the best! Our salesperson, Debbie Frend, made the experience easy and fun! She was through and knowledgeable, andworked to get us exactly the car we were lookin Our salesperson, Debbie Frend, made the experience easy and fun! She was through and knowledgeable, andworked to get us exactly the car we were looking for. More

A very pleasant experience From the moment I pull into the service center to when they hand you the keys it’s a very professional and friendly place to have work done. From the moment I pull into the service center to when they hand you the keys it’s a very professional and friendly place to have work done. More

Simply the best We’ve been going to Goodwins for a very long time. Once they know you’re serious they will get serious and beat anyone else. Thank you Goodwins! We’ve been going to Goodwins for a very long time. Once they know you’re serious they will get serious and beat anyone else. Thank you Goodwins! More

Service I had a hard time getting a call back about a issue with the truck a recently purchased but eventually after another customer complained about my diff I had a hard time getting a call back about a issue with the truck a recently purchased but eventually after another customer complained about my difficulty they finally called me back and made everything right with me and my truck. When I went to pick up my truck I noticed some new scratches down the drivers side but they took care of it and made it better for me over all I am moderately satisfied with how everything ended More

Amazing experience Ashily was so helpful and very informative, she really took her time to help me, and was also very patient very friendly. I would suggest her to anyon Ashily was so helpful and very informative, she really took her time to help me, and was also very patient very friendly. I would suggest her to anyone. More

5000 mile service Intake was quick and efficient. Service took about an hour. Service was thorough. Service manager Doug Wedge was knowledgeable and courteous. I'll be Intake was quick and efficient. Service took about an hour. Service was thorough. Service manager Doug Wedge was knowledgeable and courteous. I'll be back for my next service. More

Very very fast service Thanks again for the fast service and very kind service people at the desk didn’t wait long thought I just dropping it off but they came out and sai Thanks again for the fast service and very kind service people at the desk didn’t wait long thought I just dropping it off but they came out and said it was all done so I drove it home More