Goodwin Chevrolet Brunswick

Timely; efficient; thorough. Doug is thorough and knowledgeable. Great sense of humor. Good listener. Excellent at explaining issues/concerns found with our vehicles and does a gr Doug is thorough and knowledgeable. Great sense of humor. Good listener. Excellent at explaining issues/concerns found with our vehicles and does a great jog offering up alternative solutions. Over the years we've experienced several emergency situations and Doug has done a wonderful job finding a way to work us into the schedule. Quick to offer courtesy shuttle service and/or a loaner vehicle which we greatly appreciate! Doug is a top flight service advisor. Thank-you! More

Satisfied The service was exceptional and was done and quickly. The bonus was the discount from the reward program. The person at the desk was pleasant and exp The service was exceptional and was done and quickly. The bonus was the discount from the reward program. The person at the desk was pleasant and explained what needed to be done. The car was clean when finished. I would recommend this dealership to anyone. More

how to engage and instill confidence in a customer Doug brought me out back to the shop and showed me the machine that would diagnose a vibration I had been having for weeks. He explained how it worked Doug brought me out back to the shop and showed me the machine that would diagnose a vibration I had been having for weeks. He explained how it worked and how it was different than all other tests I had done to try and figure it out thus far. Once they found the problem and fixed it he explained to me the the situation and what was done to fix it in a way that I was able to understand as well as give me options for solutions to avoid it in the future. He certainly didn’t have to go out of his way to bring me to the shop but in doing so I instantly knew they cared about my problem, they where experienced enough with this to fix it, and I wasn’t getting the run around like some other places might. I knew I had come to the right place. More

You could do more......😳 I didn’t give you 5 stars simply due to the omission of what I feel should have been part of a 30,000 mile service on my 17 Colorado diesel. After pic I didn’t give you 5 stars simply due to the omission of what I feel should have been part of a 30,000 mile service on my 17 Colorado diesel. After picking up my truck and heading to a meeting in a neighboring town, I scrolled through the dash display to see if my diesel additive required filling. To my surprise as I passed over the fuel filter indicator it read 4% remaining. I immediately called Goodwins service department and voiced my concern to the service representative. He was very helpful and had to research the situation, only to find that checking the fuel filter on a diesel was not part of a 30,000 checkup. Wow and having just spent over $500 I was somewhat miffed! Another appointment (and lost time on my part) as well as an additional $170 and I’m good to go. I’m seriously not falling the service department, nor arguing the cost, but I do feel Chevy ought to update the items checked on the diesel 30,000 mile check up’ More

Debbie Frend is the best! Our salesperson, Debbie Frend, made the experience easy and fun! She was through and knowledgeable, andworked to get us exactly the car we were lookin Our salesperson, Debbie Frend, made the experience easy and fun! She was through and knowledgeable, andworked to get us exactly the car we were looking for. More

Simply the best We’ve been going to Goodwins for a very long time. Once they know you’re serious they will get serious and beat anyone else. Thank you Goodwins! We’ve been going to Goodwins for a very long time. Once they know you’re serious they will get serious and beat anyone else. Thank you Goodwins! More

A very pleasant experience From the moment I pull into the service center to when they hand you the keys it’s a very professional and friendly place to have work done. From the moment I pull into the service center to when they hand you the keys it’s a very professional and friendly place to have work done. More

Service I had a hard time getting a call back about a issue with the truck a recently purchased but eventually after another customer complained about my diff I had a hard time getting a call back about a issue with the truck a recently purchased but eventually after another customer complained about my difficulty they finally called me back and made everything right with me and my truck. When I went to pick up my truck I noticed some new scratches down the drivers side but they took care of it and made it better for me over all I am moderately satisfied with how everything ended More

Amazing experience Ashily was so helpful and very informative, she really took her time to help me, and was also very patient very friendly. I would suggest her to anyon Ashily was so helpful and very informative, she really took her time to help me, and was also very patient very friendly. I would suggest her to anyone. More