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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
977 Reviews

977 Reviews of Goodson Acura of Dallas - Service Center

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January 27, 2016

Treated Like Royalty! I LOVE THIS DEALERSHIP!! From the purchase of my RDX with Leonard Johnson to my first experience with the Service Department, I have been so very imp More

by Suzzaneo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Service Department, Scott Groseclose
Jan 28, 2016 -

Goodson Acura of Dallas responded

Congrats on your RDX! What an amazing SUV. Thanks for the mention of your stellar experience with Leonard Johnson! We're glad you cashed in on your first free oil change and look forward to serving you again next time. Have a great day and always let us know if we can be of assistance.

January 23, 2016

Excellent Service. Very Happy with their Staff. God Bless yo They replaced and fixed all parts of my Acura MDX 2012 without charging me anything as everything was covered by my Warranty which was expiring on the More

by Shippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Brian Smith
Jan 25, 2016 -

Goodson Acura of Dallas responded

Thanks for your kind note on the service of your MDX! We appreciate the kind note and mention of Brian! We look forward to serving you again very soon. Thanks again!

January 22, 2016

Great dealership, great service advisor. I have delt with Goodson for over 7 years and have purchased 3 vehicles from them. Service has been outstanding in every way. Would recommend them to More

by Fmpayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Robertson, Robby Robertson
Jan 25, 2016 -

Goodson Acura of Dallas responded

Thank you so much for mentioning your experience with Robbie! We greatly appreciate you taking time out of your day to do so. We'll make sure Robbie and managements sees your kind note. Thanks again and stop back and see us again soon!

January 12, 2016

Great Services I bought new 2016 MDX at Goodson Acura and it's please to work with sale/ finance team. When it's time for oil change or schedule service, Johnathon More

by B7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Johnathon Valdez
Jan 12, 2016 -

Goodson Acura of Dallas responded

Thanks for stopping by to mention your recent experience with Jonathon! We appreciate the kind note and look forward to serving you for years into the future. Thanks again and have a great day!

November 01, 2015

I felt like part of the family As I pulled in to the service drive I was met with a smile. I was walked to my service advisory, handed a water bottle, and quickly given a time frame More

by So.quik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert, Scott, Dane, Joe, Scott Groseclose, Dane Uter, Robby Robertson
Nov 02, 2015 -

Goodson Acura of Dallas responded

Thank you so much for stopping by our DealerRater page to mention your recent service experience. We thank your or your business and for taking time out of your day to note your recent visit. We will make sure that Robert, Scott, Dane, and Joe see your kind words as well as management. Thanks again for your business and we look forward to serving you again very soon.

July 25, 2015

Johnathan Valdez The service was fast everything was done when it was supposed to be. Jonathan called me as soon as my car was ready and everything was done right the More

by Marc L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Johnathan Valdez
Jul 27, 2015 -

Goodson Acura of Dallas responded

Thank you so much for reviewing your recent service experience. We will make sure Jonathan and management sees your kind words. Please stop back and see us again soon!

April 30, 2015

Great Service Khang Nguyen took care of me exceptionally well in the service department. All of my expectations were met and exceeded. I know that I can depend on h More

by D.Ru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Khang Nguyen
May 04, 2015 -

Goodson Acura of Dallas responded

Thanks a bunch for taking time out of your busy day to review us on DealerRater! We know you have a choice when it comes to dealerships and we are so thankful you chose Goodson Acura! We look forward to serving you again very soon! Stop in for service and mention DealerRater to the service cashier for 10% off your total! This is just our way of saying thank you! We'll see you soon!

November 11, 2014

Help above and beyond. I brought my 2011 RDX in for routine maintenance and mentioned to Ariel (my service adviser) that my tire pressure light was on. Service was completed More

by karenbarrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel Gonzales
Nov 17, 2014 -

Goodson Acura of Dallas responded

Karen, thank you for taking the time to write a review! We are so thankful that your RDX service appointment went well! We greatly look forward to serving you again! Mention DealerRater to the service cashier for 10% off your next service! Thanks again!

May 10, 2014

Warranty repair Recently, I brought my Acura TL 2011 into another Acura Service Center for an oil change and asked them about a whining sound coming from the right da More

by shortcycle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave
Sep 01, 2014 -

Goodson Acura of Dallas responded

Thanks for the kind words! Next time you stop in, mention DealerRater for 10% off service! This is just our way of saying thanks!

February 15, 2013

My car was damaged at their dealership and they expect me to pay 1/2 of the cost to replace a factory windshield with and aftermarket one. I have it in writing that they would replace the window at half cos More

by jasincj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
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