Goodson Acura of Dallas - Service Center

Great and efficient service'm Erica kept me I the loop about all my service needs and the turn around time for getting my car to me was pretty quick' Erica kept me I the loop about all my service needs and the turn around time for getting my car to me was pretty quick' More

Special Care We live out of town, so getting our 2014 MDX serviced requires some planning. Dane Uter takes great care of us when we come in. He even offers to deli We live out of town, so getting our 2014 MDX serviced requires some planning. Dane Uter takes great care of us when we come in. He even offers to deliver the car to us if they need to keep the car longer than planned. We have not needed that option, but it is nice to know it is available as we are two hours away. The service done is always done well, timely and we get back a nicely washed car! It is premium service as you would expect from a premium car line. More

"Experience" Jonathan in the service department was very helpful in working with my spouse in regard to the prices and services of the car. Good service as al Jonathan in the service department was very helpful in working with my spouse in regard to the prices and services of the car. Good service as always, thank you for all your help. More

Goodson Acura Erica Lamkin is awesome! Great customer service! I took my car in for an oil change and 20 point inspection. Washed and vacuumed while I there too! Erica Lamkin is awesome! Great customer service! I took my car in for an oil change and 20 point inspection. Washed and vacuumed while I there too! More

Services Erica is a very polite service consultant. She makes you feel welcome. My overall experience at Goodson acura is very good. I would recommend any one Erica is a very polite service consultant. She makes you feel welcome. My overall experience at Goodson acura is very good. I would recommend any one to this dealership. More

Mark Bagnall I brought my car into the dealer for service and Johnathan Valdez assisted me. I did not have an appointment and was still offered a loaner car. I t I brought my car into the dealer for service and Johnathan Valdez assisted me. I did not have an appointment and was still offered a loaner car. I told him that I didn't need one and he said they will take care of my issue right away. I really liked how Johnathan explained what the tech saw when he evaluated my issue and gave me his contact information if I had anything further. I will be sure to come back to Goodson Acura for my service needs and ask for Johnathan. He is great. Thanks, Mark More

Great Service Erica in service is amazing! Always greeting us with a smile! Going above and beyond to make sure we are pleased! I definitely recommend servicing you Erica in service is amazing! Always greeting us with a smile! Going above and beyond to make sure we are pleased! I definitely recommend servicing your Acura at Goodson! More

Robby from the Service Department: Excellent Service I was about to go to a different dealership for Transmission and Transfer fluids replacement service after calling several dealerships in the area, an I was about to go to a different dealership for Transmission and Transfer fluids replacement service after calling several dealerships in the area, and getting mixed information about flushing vs. drain 'n refill transmission fluid, but Robby from Goodson's Service Department won my business, he was very knowledgeable, and professional. Robby did a great job! More

Great service! I was very happy with Goodson Acura and with my service rep, Erica Lamkin. I don't know very much about cars so she explained everything very clearly I was very happy with Goodson Acura and with my service rep, Erica Lamkin. I don't know very much about cars so she explained everything very clearly and simply. She was upfront about all of the costs and the time that it would take to get my Acura MDX repaired. She was very friendly and professional, as are all of the staff that I have met there. I've been going there for a couple of years - I trust them and they've done a great job on all of my service checks and repairs. More

Excellent customer service I worked with one particular service advisor for several years and then was disappointed to learn that he left Goodson. Luckily I was able to begin wo I worked with one particular service advisor for several years and then was disappointed to learn that he left Goodson. Luckily I was able to begin working with Erica Lamkin. She has be a joy to work with and always makes sure that I receive excellent service. More