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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
949 Reviews

949 Reviews of Goodson Acura of Dallas - Service Center

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May 20, 2024

My service technician Robert was polite, friendly and helpful throughout my time at Goodson yesterday and it was a pleasure to have him walk me through the service process. I also appreciated having the More

by sk.arthurbentil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 20, 2024 -

Goodson Acura of Dallas responded

sk.arthurbentil, thank you for sharing 5-stars and noting Robert was polite, friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 14, 2024

I have trusted Goodson Acura for years and I will continue to take my cars there for service! More

by Mitimes264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
May 15, 2024 -

Goodson Acura of Dallas responded

Mitimes264, thanks for stopping by to leave us 5-stars and noting that you have worked with us and trusted us for years. We're glad to hear our team has provided excellent experiences! We appreciate your praise. See you next time. Thanks again!

May 10, 2024

Every time I need Goodson Acura, they never disappoint and that’s what you want from a service dept. no nonsense!! More

by Edward Dodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Goodson Acura of Dallas responded

Edward, thank you for sharing 5-stars! We're glad to hear our team always provides good service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

May 06, 2024

The staff was very friendly and fast. My advisor Robert noticed my price was wrong and had it corrected without me having to ask on my service appointment. I truly appreciated that becaus More

by kiesheia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
May 06, 2024 -

Goodson Acura of Dallas responded

Kiesheia, thank you for sharing 5-stars! We're happy to hear Robert and the rest of our team is friendly and fast! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

May 03, 2024

They’re the best service very clean place I love to do business with them. More

by Patcharee.Rusconi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
May 04, 2024 -

Goodson Acura of Dallas responded

Patcharee.Rusconi, thank you for sharing 5-star praise and noting our clean facilities! We appreciate your feedback and look forward to serving you additionally when the time comes. Thanks again!

April 28, 2024

Johnathan Valdez attended to all my car needs and he kept me updated on the progress of my vehicle along the way. His dedication and hard work is greatly appreciated! More

by Shameka Brackens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Goodson Acura of Dallas responded

Shameka, thank you for sharing 5-stars and noting that Johnathan has been excellent to work with in service. We appreciate your business and your endorsement and we look forward to serving you additionally in the future. Thanks again!

April 25, 2024

Very helpful and efficient with a tire issue. Respectful of my time restraint. Roberto was awesome. More

by D Hunt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Apr 26, 2024 -

Goodson Acura of Dallas responded

D Hunt, thank you for sharing 5-stars and noting that our team was helpful in resolving the issue with your tire. We appreciate your business and your feedback and we look forward to serving you additionally next time. Thanks again!

April 21, 2024

The Dallas service center always does an excellent job on my car and keep me informed on More

by DELTON 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Goodson Acura of Dallas responded

Delton, thank you for sharing 5-stars and noting that our service center always does a great job on your car and keeping in communication! We appreciate your tag of Jonathan! Let us know when we may serve you additionally. Thanks again!

April 13, 2024

Eric, my service advisor was very professional and informative. Very neat and clean space customers. More

by cb906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Apr 14, 2024 -

Goodson Acura of Dallas responded

cb906, thank you for sharing 5-stars and noting Eric was great to work with in service. We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

April 13, 2024

Great dealership experience. Auto pick up and delivery from my home was a plus and loaner car was great. Service staff was attentive and kept me informed. More

by JB
Recommend Dealer
Yes
Employees Worked With
Michelle S
Apr 13, 2024 -

Goodson Acura of Dallas responded

JB, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

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