Goodson Acura of Dallas - Service Center

Unable to fix, again! I have had my TLX in for warranty repair now 2 times for the same problems, and..... not fixed again. Will try again when I need next oil change (onl I have had my TLX in for warranty repair now 2 times for the same problems, and..... not fixed again. Will try again when I need next oil change (only reason I would go back to dealership). I cannot express how frustrated I am with them. I don't blame the service adviser who I'm sure gets an earful about the Acura quality problems of late, but the company for cutting soooo many corners. DO NOT BUY! Acura continues to cut corners, thin chipping paint jobs, thin sheet metal, poor software, .... I've owned 6 Acuras in a row, and the current generation is by far the most unreliable and annoying. Acura is supposed to be the luxury, upscale division of Honda....I think they've forgotten that. This is my last Acura and cannot wait to unload it! More

Direct, humble and considerate to meet customers expectation Every encounter with your representative has been an outstanding experience plus your location is in a prime area which I feel at most comfortable wit Every encounter with your representative has been an outstanding experience plus your location is in a prime area which I feel at most comfortable with all the amenities your guys provide to truly have a genuine experience. I would highly recomened eric as well your whole goodson team to future customers. Thank you for your services. More

Concsistently oustanding service Always a pleasure working with the Goodson Acura Team. The service is always to notch! I have been a loyal customer for years and have always been ext Always a pleasure working with the Goodson Acura Team. The service is always to notch! I have been a loyal customer for years and have always been extremely impressed with the level of service. More

Excellent FAST, simple, accurate professional service. Johnathan was excellent to work with and truly exceeded my expectations on all levels. It was a very pleasant experience, and I would definitely retu Johnathan was excellent to work with and truly exceeded my expectations on all levels. It was a very pleasant experience, and I would definitely return to this dealership for service, as well as recommend them to a friend for both sales and service! More

Oil Change. Thanks to the coupon offered, it was an excellent deal. It also included the car wash. The wait was not long at all. I will continue to have my car se Thanks to the coupon offered, it was an excellent deal. It also included the car wash. The wait was not long at all. I will continue to have my car serviced at this dealership. More

Fantastic! Everything about the service was professional and timely. Erica was courteous and right on top of things! My vehicle was ready before the scheduled Everything about the service was professional and timely. Erica was courteous and right on top of things! My vehicle was ready before the scheduled time and all the costs were communicated up front. More

Awesome experience on a difficult issue Robby was great. Took my MDX in for an issue. They found the issue quickly and communication was perfect. He worked around my schedule with the loaner Robby was great. Took my MDX in for an issue. They found the issue quickly and communication was perfect. He worked around my schedule with the loaner and made everything easy. I felt appreciated for servicing my car here. This is the exact opposite of David McDavid Acura in plano. I drive from Frisco, but it will be well worth my time to drive here. More

"IMPRESSIVE" I live in Plano but rather drive to Goodson Acura of Dallas to service my TSX and ILX. Service department is awesome and very accommodating .My servi I live in Plano but rather drive to Goodson Acura of Dallas to service my TSX and ILX. Service department is awesome and very accommodating .My service advisor Khan was extremely nice and detailed. I will continue to bring my cars there for service and look forward to a good relationship with Goodson Acura of Dallas. More

Recent servicing Very clear, great service, timing worked for me, timely servicing, transparency, speed, great attitude...Jonathan was my contact and he's first class. Very clear, great service, timing worked for me, timely servicing, transparency, speed, great attitude...Jonathan was my contact and he's first class. Perfect ! Thanks More

Awesome Such a great experience at Goodson Acura of Dallas. Erin Johnson was so kind and explained everything in detail. The service was fast and the waiting Such a great experience at Goodson Acura of Dallas. Erin Johnson was so kind and explained everything in detail. The service was fast and the waiting area was very nice and clean. More