Goodson Acura of Dallas - Service Center

Positive Experience The reason for my visit was because after my wife could not start our 2008 Acura TSX she got a jump.I took the vehicle to NTB which is where I purchas The reason for my visit was because after my wife could not start our 2008 Acura TSX she got a jump.I took the vehicle to NTB which is where I purchased the last battery.NTB said they could not find any problems with the battery,starter or alternator and gave me a printout of the results.They could not restore the radio.It was for this service I went to the dealer.At the dealer they requested an opportunity to redue the tests on their equipment.They found the alternator to be failing and recommended replacement.I agreed,the service was performed and was completed the following day. I was provided a free new loaner car so I was not inconvenienced. More

Dane is AMAZING!!! I've owned a couple of Acuras and visited many Acura dealerships and this one is by far the best! I don't go anywhere else! The customer service and m I've owned a couple of Acuras and visited many Acura dealerships and this one is by far the best! I don't go anywhere else! The customer service and maintenance staff all do an excellent job, especially my service advisor, Dane! Thank you always for all of your help! More

Dane and his crew were quick, efficient, and friendly I had to get my Accelerator Pedal Position Sensor replaced, and after taking it to another dealership (where they couldn't diagnose the issue), I am g I had to get my Accelerator Pedal Position Sensor replaced, and after taking it to another dealership (where they couldn't diagnose the issue), I am glad I tried Goodson. They did the repair same day and were friendly and helpful the whole way through. More

Great very helpful and freindly Great service. Very helpful and friendly! I will defiantly return to Goodson Acura in the future to Have Johnathan Valdez service My Acura! Thank you! Great service. Very helpful and friendly! I will defiantly return to Goodson Acura in the future to Have Johnathan Valdez service My Acura! Thank you! More

Always greatservice You all always help me out with anything related to my Acura. I like the fact that you always let me use a car at N/C. I like how you all always check You all always help me out with anything related to my Acura. I like the fact that you always let me use a car at N/C. I like how you all always check any recalls and history of times that I have had any work done. And you check recalls too. You all always explain the in's and out's of any work you suggest. Thanks! More

Quick In & Out Went in for a recall service; was in and out within an hour and wasn't pushed to buy extra services (though was shown what services I should consider) Went in for a recall service; was in and out within an hour and wasn't pushed to buy extra services (though was shown what services I should consider). More

Service on heated seat switch Service was very professional. They did everything they said they would and in a timely manner. A driver returned my car to Waco the next day right Service was very professional. They did everything they said they would and in a timely manner. A driver returned my car to Waco the next day right on schedule. More

Great customer service I had a great experience with Goodson Acura's Service Department recently. Robby Robertson is friendly and gets the job done quickly. My car always le I had a great experience with Goodson Acura's Service Department recently. Robby Robertson is friendly and gets the job done quickly. My car always leaves the service department clean. More

Service The service department at Goodson was very fast & professional. Waiting area was comfortable & I would highly recommend Goodson service department. Mu The service department at Goodson was very fast & professional. Waiting area was comfortable & I would highly recommend Goodson service department. Much easier than I expected on a Saturday morning for an oil change. More

A-1 Service The employee that was my Service Consultant is not on your list. Why not? Goodson Acura performed an A-! Service, good as far as it goes, but latter The employee that was my Service Consultant is not on your list. Why not? Goodson Acura performed an A-! Service, good as far as it goes, but latter I get an Email recommending additional service /maintenance items. It would have been much more convent & time efficient if I had been told about these additional items during my A-1 maintenance service so I could have authorized Goodson to proceed w/ these items. So now I find myself in the situation where I have to bring my vehicle back a second time to have all the maintenance recommended performed on my vehicle. Goodson you have lost the person to person human connection. NOT A GOOD THING! More