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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

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February 20, 2018

Goodson Acura has great service department Always excellent service at Goodson Acura. I always appreciate having women working in the service deoarrtment. I like how they always review the serv More

by Kwayman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Feb 21, 2018 -

Goodson Acura of Dallas responded

Kwayman, thanks for stopping by to share your feedback! We're pleased to hear our staff's customer service met your expectations! We look forward to serving you again in the future. Enjoy the rest of your week! Thanks again!

February 10, 2018

Service was provided very quickly and efficiently.Service representative was providing the updates frequently and the vechile was delivered on time as said.a More

by Raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2018 -

Goodson Acura of Dallas responded

Raj, thanks for the five-stars and mention of your service experience with Khang! We appreciate the feedback and look forward to serving you again in the future! Thanks again and enjoy the rest of your weekend!

February 02, 2018

Great Experience! Hassle free! I didn't encounter any problems of any kind. Friendly and quick service. Very accomadating. Will definitely be back. I recommend this dealership to ev More

by Robby Robertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Feb 02, 2018 -

Goodson Acura of Dallas responded

Robby, thanks for the recommendation! We appreciate the feedback and look forward to assisting you again next time!

February 01, 2018

Wonderful Service! I just wanted to compliment the professionalism, courtesy and quick service performed by the Goodson Acura Service Department. The gentleman who assis More

by valc2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Goodson Acura of Dallas responded

valc2018, thanks for the kind note! We're pleased you enjoyed your service experience with Khang Nguyen and we look forward to the opportunity to service your ILX in the future! Thanks again!

January 26, 2018

Perfect Service Wonderful, friendly, caring people that truly show how much they appreciate my Acura ownership. Sure made David McDavid Acura in Plano look bad! Happy More

by Ap59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Lincoln! Awesome lady and does a great job at the front desk.
Jan 26, 2018 -

Goodson Acura of Dallas responded

Ap59, thanks for the kind note! We appreciate the feedback and look forward to delivering more positive service experiences to you in the future! Thanks again and have a great weekend!

January 25, 2018

Recent scheduled maintenance Johnathan was great! Service was easy to schedule, and everything was ready when I arrived. I'm always comfortable in the lounge area, the loaner car More

by Gary Wortley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Goodson Acura of Dallas responded

Gary Wortley, thanks for the feedback! We're pleased your service visit with Johnathan went well and we look forward to serving you again in the future! Thanks again and have a great rest of your week!

January 11, 2018

State Inspection Jasmine was a true professional, seeing to the state inspection and overall health of my car. I enjoyed working with her. She is a good fit for Goodso More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Carranza
Jan 11, 2018 -

Goodson Acura of Dallas responded

Nana, thanks for the recommendation! We're very pleased you've stuck with us for 12 years now and we look forward to delivering the best service we have to offer for many more! Thanks again!

January 10, 2018

transmission service Dane, my service advisor always goes above and beyond to provide exceptional service. He is the reason I keep bringing my car to Goodson Acura for ser More

by Maura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jan 11, 2018 -

Goodson Acura of Dallas responded

Maura, thanks for the kind note! We're pleased you enjoyed your service experience with Dane and we look forward to serving you again in the future!

January 08, 2018

Came if for an oil change The gentleman that checked me in was somewhat rude. I have worked briefly with him another time and he was rude then too. It may be just his way of More

by MerriGay Fritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Michael Lindley
Jan 09, 2018 -

Goodson Acura of Dallas responded

MerriGay Fritz, we're sorry to hear that whoever greeted you was not as kind as they could have been. We would love to learn who you worked with so we can address the issue internally. You can email us additional information at social@Goodsonacura.com. Thanks again for letting us know and we look forward to providing a 5-star experience on your next visit.

January 08, 2018

Excellent I always receive top notch, attentive to my needs service from Jasmine( service rep)at Goodson Acura. I enjoy going to the dealership for my vehicle s More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Carranza
Jan 09, 2018 -

Goodson Acura of Dallas responded

Brian, thank you for the kind note and mention of Jasmine! We sure appreciate the kind note and look forward to serving you again next time. Let us know when we can assist you next!

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