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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
990 Reviews

990 Reviews of Goodson Acura of Dallas - Service Center

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August 17, 2018

Maintenance service Service provided today was excellent. I was in and out within 2 hours. The dealership was clean and the employees were professional as always. Than More

by Cgcooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Aug 18, 2018 -

Goodson Acura of Dallas responded

Cgcooper, thanks for stopping by and sharing had a positive experience with us regarding your time with Haley! We greatly appreciate your feedback and look forward to serving you again on your next visit! Thanks again and enjoy the rest of your weekend!

August 17, 2018

Always great service Always quick and easy to schedule and the staff is very knowledgeable about my vehicle. Love the loaner and they always keep me up-to-date on status. More

by David E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2018 -

Goodson Acura of Dallas responded

David, thanks for stopping by and sharing had a 5-star experience with Khang! We greatly appreciate your feedback and look forward to serving you again on your next visit! Thanks again and enjoy the rest of your weekend!

August 15, 2018

08.15.2019 First time using Goodson Acura of Dallas. Had 30K service work done on my RDX. Wonderful experience! I will definitely be back and use them again. Tha More

by PDJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Aug 16, 2018 -

Goodson Acura of Dallas responded

PDJ, thank you for bringing your RDX to us for your 30k checkup! We appreciate your 5-star feedback and look forward to the next opportunity to serve you! Thanks again.

August 14, 2018

Fast and courteous service I switched to Goodson after visiting once for an oil change. They have always completed service fast and efficiently. No waiting for hours for a simpl More

by Cocoamo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Simpson
Aug 14, 2018 -

Goodson Acura of Dallas responded

Cocoamo, we appreciate you giving us a chance and making us your Acura dealer. We appreciate your feedback regarding your experiences and look forward to continuing that trend into the future. Let us know when we can assist you next. Thanks again!

August 13, 2018

Services I love Goodson acura. I have been going there for a while and they always treat their customers professionally and pay attention to their worries. More

by Hnry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Aug 14, 2018 -

Goodson Acura of Dallas responded

Hnry, thank you for taking the time to stop by and mention your love for Goodson and your experience with Dane! We will pass your note along and we all look forward to serving you again next time. Have a great one. Thanks again.

July 28, 2018

Fantastic service I was at Goodson Acura earlier today for a complimentary oil & filter change after previously booking the appt online. My service advisor, Chance Simp More

by Britt R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Simpson
Jul 29, 2018 -

Goodson Acura of Dallas responded

BrittCL, thanks for for stopping in for your oil change! We're pleased to hear that your experience working with Chance was 5-star and we'll be sure to pass the note along. Thank you for taking the time to let us know! Talk soon!

July 28, 2018

Always the best option I always trust to go to my home dealership to take care of my car. While third-party places may give lower prices, one gets what they paid for, and fr More

by Admiraltd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosana Khounsinavong , Chance Simpson
Jul 29, 2018 -

Goodson Acura of Dallas responded

Admiraltd, we appreciate your 5-star praise and mention of Bobby, Chance, and Rosana! Let us know when we can assist you additionally next time! Thanks again and enjoy the rest of your weekend!

July 26, 2018

Repair The people I dealt with, Bobby and Chance, were incredibly professional and courteous. I would recommend them for the company’s highest achievement aw More

by Tecsun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Scott, Dorian Jimenez, Chance Simpson
Jul 27, 2018 -

Goodson Acura of Dallas responded

Tecsun, thank you for the note and mention of Bobby and Chance! We're pleased to hear they were professional and courteous in their working with you. Please let us know when we can have the pleasure of assisting you next. Have a lovely weekend and thanks again!

July 09, 2018

Service not great Dead battery as a function of vehicle system malfunction and they would not cover cost of battery. Service manager said MDX batteries only last 18-24 More

by Lance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Veronica was great
Jul 09, 2018 -

Goodson Acura of Dallas responded

Lance, thank you for your note and apologies regarding your battery in your MDX. We want you to know we will be passing your note along along to our management and Service Director for review. We appreciate your insight as we cannot learn and grow from the experience without it. Best wishes and thanks again.

July 09, 2018

SUPERB WAX DETAIL JOB I took my car Friday to repair rear brakes @ routen oil change, @ full detail wax/polish. My car was ready Monday @ I was just AMAZED @ THRILLED OVER More

by Ms Nickie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
Jul 10, 2018 -

Goodson Acura of Dallas responded

Ms. Nickie, thank you for the note about your recent oil change and detail. We are so pleased to hear you were happy with the results and we look forward to serving you again when the opportunity presents itself. Thanks again!

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