Goodson Acura of Dallas - Service Center

B1 maintenance Prompt and thorough service in a short time. Comfortable waiting room with snacks & tv. Free newspaper. Jonathan Valdez was very friendly & attentive. Prompt and thorough service in a short time. Comfortable waiting room with snacks & tv. Free newspaper. Jonathan Valdez was very friendly & attentive. Received printed copy of inspection results. Jonathan found coupons for the wiper blade replacements & oil change. Free wash, too. More

Routine maintenance but in a hurry Just all around timely, friendly, exceeded my expectations for time of turn around. Less than anticipated time to repair and time promised to me. I Just all around timely, friendly, exceeded my expectations for time of turn around. Less than anticipated time to repair and time promised to me. I cant ask for anything more than that. More

Update on software and brake issue Service technician especially helpful in detecting car issues and correcting the brake problem plus updating software on acceleration of car. I'm very Service technician especially helpful in detecting car issues and correcting the brake problem plus updating software on acceleration of car. I'm very pleased. The service technician drove my car and accurately assessed the brake problem because now my car drives very smoothly. Thank you More

Great Service I didn’t have an appointment but just pulled in with issues with one of my tires holding air. They took me in with no problem and got me back on the r I didn’t have an appointment but just pulled in with issues with one of my tires holding air. They took me in with no problem and got me back on the road quickly. More

In and Out with no Hassles. Bringing my MDX in for an oil change or a tire rotation to Goodson Acura is a welcome relief from what I use to experience at another dealership. It Bringing my MDX in for an oil change or a tire rotation to Goodson Acura is a welcome relief from what I use to experience at another dealership. It always took 3 hours for an oil change while I waited. My Service advisor at Goodson, Robby Robertson always has me in and out in a timely manner, never waited over 30 to 45 min. Robby never tries to tell me I need something done to my vehicle that doesn't need to be done. They/He are fair and honest, no hidden costs. Robby is very welcoming and personable. Oh and they washed and vacuumed my MDX, it was looking good when it came back to me. Now that is what I call excellent service. Thanks Robby!! Cheryl W. More

Very helpful Jonathan was great.... he explained everything to me & made sure I made an informed decision! It is great to be able to trust your dealership with you Jonathan was great.... he explained everything to me & made sure I made an informed decision! It is great to be able to trust your dealership with your car service! More

Good customer service everytime I come. Better rates and specials compared to other dealerships. I've never had issues getting my vehicle serviced here at Goodson Acura. everytime I come. Better rates and specials compared to other dealerships. I've never had issues getting my vehicle serviced here at Goodson Acura. More

Quick service Went in with no appointment but had a new tire mounted and balanced in very fast order and vehicle was also washed and vacuumed while I was there. Went in with no appointment but had a new tire mounted and balanced in very fast order and vehicle was also washed and vacuumed while I was there. More

Mr. Robby Robertson is the best Service Advisor Over 10yrs now I've had Service Advisor Mr. Robby Robertson when having repairs done on my Acura TL. Mr. Robertson is Professional, listens to detail Over 10yrs now I've had Service Advisor Mr. Robby Robertson when having repairs done on my Acura TL. Mr. Robertson is Professional, listens to detail, compassionate and if my car cannot be serviced that day, he makes sure to get me in a loaner car so I may return to work. I SINCERELY THANK YOU SO MUCH MR. ROBBY ROBERTSON, YOU MAKE GOODSON ACURA SERVICE DEPARTMENT ON LEMMON AVE IN DALLAS,TEXAS STAND OUT TREMENDOUSLY. I PRAY YOU NEVER LEAVE. Nichole Fisher More

Normal Service Dane is a great service representative. He's very proactive. He cares about his clients and is very knowledgeable about the service items and issues. Dane is a great service representative. He's very proactive. He cares about his clients and is very knowledgeable about the service items and issues. If he doesn't know an answer to a question, he doesn't make something up but gets back to me promptly. More