Back

Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
953 Reviews

953 Reviews of Goodson Acura of Dallas - Service Center

Sort by
January 08, 2019

Service Report Goodson does an excellent job in their service department. In fact it’s so good that I drive to Dallas from Tulsa Oklahoma to get my car serviced. More

by Wiea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jan 09, 2019 -

Goodson Acura of Dallas responded

Wiea, we greatly appreciate your 5-star rating and mention of your time with Dane! We look forward to serving you additionally next time. Thanks again!

December 24, 2018

Check Engine light Robbie was his usual efficient self in getting me in to have the problem investigated. The diagnosis was unusual in that the seat belt clip had malfun More

by rs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises, Greg Blake, Robby Robertson
Dec 25, 2018 -

Goodson Acura of Dallas responded

RS, thank you for the positive feedback regarding your experience with Robbie. We are pleased to hear that getting your seat belt issue fixed was a breeze. Thanks for Choosing Goodson since 1999. We greatly appreciate it! Happy Holidays!

December 22, 2018

Excellent Service Stopped by dealership to have tire pressure checked and carwash as well as finding out what the A123 service reminder entailed. Was greeted very promp More

by Paul in TX
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Dec 24, 2018 -

Goodson Acura of Dallas responded

Paul, thank you for stopping in and thanks for the note and feedback mentioning your positive experience with Dane. We greatly appreciate you taking the time to stop by DealerRater and let us know how it went. Let us know when we may have the pleasure of serving you additionally. Thanks again and see you next time!

December 18, 2018

Good response but expensive I took my car in to check engine light. They were very responsive. Just ended up being too expensive for me right now. Johnathon Valdez was great as a More

by MDX Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Goodson Acura of Dallas responded

Thank you for the note and mention of Jonathan's customer service. We appreciate the feedback and we're always here when you're ready to get your MDX fixed. Thanks again!

December 13, 2018

Add accessory to car Called and set up appointment when part arrived and willing to work around my schedule. They quoted 1.5 hours to do the job and completed the task in More

by JG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Blake
Dec 14, 2018 -

Goodson Acura of Dallas responded

JG, thank you for the 5-star praise and mention of Jonathan! We greatly appreciate your feedback and look forward to the next opportunity to assist. Thanks again.

December 06, 2018

Service - oil change, tire rotation, check fluids The service advisor was knowledgeable and courteous and provided efficient service. He answered my questions and my service was performed within the o More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Dec 07, 2018 -

Goodson Acura of Dallas responded

Susan, thanks for the praise and mention of Eric! We greatly appreciate your note and look forward to serving you additionally soon! Thanks again and see you next time.

December 04, 2018

Good and Prompt Service Took the car in for oil change and coolant flush. Found out that it also needed the front and rear brake job. Had all these service done with good q More

by Sigma7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Goodson Acura of Dallas responded

Sigma7, we greatly appreciate the opportunity to serve you. Thank you for the the note and mention of your experience. We hear your feedback on price and are passing your note along to our managers. Thank you again and see you next time.

November 29, 2018

Regular service Great service. I have bought cars from this dealership and had my cars serviced here for over 20 years and they always do a great job and are fair wi More

by BR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Nov 29, 2018 -

Goodson Acura of Dallas responded

Thanks for the praise, BR! We appreciate your note and look forward to the next 20 years of serving you. Thanks again.

November 21, 2018

Great service I was greeted as soon as I drove up; my service was completed promptly; all the services I requested were done correctly as I requested. More

by yebbables
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Scott, Robby Robertson, Kennedy Smith
Nov 21, 2018 -

Goodson Acura of Dallas responded

Thank you very much for the feedback regarding your recent service with us! We're pleased to hear that Gary, Bobby, Jhang, Robby and Kennedy were able to provide a 5-star experience. Have a very Happy Thanksgiving and let us know when we can serve you next. Thanks again!

November 21, 2018

Long Time Customer Great, quick service for the first oil change and tire rotation ... as usual. They exceed my high expections each and every time. I highly recomme More

by Loyal Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Robertson, Drive Manager , Dane Uter
Nov 21, 2018 -

Goodson Acura of Dallas responded

We appreciate your rating and mention of your first oil change and tire rotation and pleased to hear our team exceeded your expectations! Have a lovely Thanksgiving! Thanks again!

...
60
...