Goodson Acura of Dallas - Service Center

Superb My service at Acura was awesome and the service advisor Dane was very helpful and professional. He was very informative and very courteous to me My service at Acura was awesome and the service advisor Dane was very helpful and professional. He was very informative and very courteous to me More

State inspection machine couldn't read my sensor I always get my state inspections done at Goodson Acura, but for some reasons today I was told the mechanic tried three times to do an inspection and I always get my state inspections done at Goodson Acura, but for some reasons today I was told the mechanic tried three times to do an inspection and could not get a reading. I'd already waited about two hours being late to work, then had to leave the dealership trying to find another state inspection facility and PRIASE GOD I was able to get my car inspected no problems, and got my tags renewed making me 5 hours late to work. My goal was to get all takened care of at the dealership. Reason I had an appointment at 8am. Thank you so much Mr. Eric Johnson for being professional and explaining to me in detailed. IM NOT SURE WHAT THE PROBLEM WAS WITH NOT COMPLETING MY INSPECTION TODAY GOODSON ACURA, BUT I DO THANK YOU FOR PERFORMING MY RECALL AIRBAG AND OIL CHANGE AND HAVING A CLEANED RELAXING WAITING AREA. GOD BLESS TO ALL. THANKS AGAIN. Nichole Fisher More

As always GREAT CUSTOMER SERVICE! Everyone was very courteous and friendly. My service rep Eric Johnson was very informative and kept updated on all that was being serviced on my vehic Everyone was very courteous and friendly. My service rep Eric Johnson was very informative and kept updated on all that was being serviced on my vehicle. This included recommendation of items I needed to address on my next visit. Which I really appreciated there was no pressure to do additional work at the time of visit. I left very happy pleased with service I received. More

Excellent Service I had a notice from Acura that there were 2 recalls on my car, I needed an oil change and a state inspection. Every thing was accomplished in less tim I had a notice from Acura that there were 2 recalls on my car, I needed an oil change and a state inspection. Every thing was accomplished in less time than promised! Great service! More

First class service. Goodson Acura is a five star dealerships from sales to service. The service department always goes the extra mile to take care of customer needs. Goodson Acura is a five star dealerships from sales to service. The service department always goes the extra mile to take care of customer needs. More

Give Khang a Raise If it weren’t for Khang’s excellent customer service and his expert knowledge on all things Acura, this review would be a three and a half at best. H If it weren’t for Khang’s excellent customer service and his expert knowledge on all things Acura, this review would be a three and a half at best. His professionalism is exceptional and outstanding among not only his peers at Goodson, but also his peers elsewhere in the area. If y’all know the other homie’s name who greeted me, he is also on the same level as Khang. More

Excellent customer service. Our visit today was exceptional thanks to Dane. MDX is running great. Excellent service and attitude by everyone working at Goodson. Thanks again Dane Our visit today was exceptional thanks to Dane. MDX is running great. Excellent service and attitude by everyone working at Goodson. Thanks again Dane for all your help!! More

Great customer service Yesterday I took my car in for an oil change. I was greeted and assisted as soon as I pulled up, and my car was finished within an hour. It was washed Yesterday I took my car in for an oil change. I was greeted and assisted as soon as I pulled up, and my car was finished within an hour. It was washed and clean and my salesperson, Robby, did not try and sell me anything! It was quick, efficient and he even applied their current oil change promotion to my bill before I even asked. Great service and dealership! More

Warranty Thorough and informative. Provided with a loaner car so I could get to work. Hayley got me the answers I needed and was available anytime by email and Thorough and informative. Provided with a loaner car so I could get to work. Hayley got me the answers I needed and was available anytime by email and phone. Thank you! More

Oil change. Always a great experience when visiting dealership. I had stop coming due to distance but I will make the drive. It’s worth the drive for the type of Always a great experience when visiting dealership. I had stop coming due to distance but I will make the drive. It’s worth the drive for the type of services rendered. More