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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
954 Reviews

955 Reviews of Goodson Acura of Dallas - Service Center

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August 30, 2019

Very smooth They were able to get me in without an appointment. It did not take long and employees were friendly. It was very easy to communicate with my advisor, More

by Roxgamez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Aug 31, 2019 -

Goodson Acura of Dallas responded

Roxgamez, thank you for the praise and mention of working with Eric! We appreciate your feedback and look forward to serving you next time! Best wishes!

August 28, 2019

Great service experience. Dane is the best! I always have a 5 star experience when I get my car serviced at Goodson. Dane Uter is the best service advisor in the industry!! More

by Craig C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Aug 28, 2019 -

Goodson Acura of Dallas responded

Craig, thank you for your 5-stars and mention of working with Dane. We greatly appreciate your feedback and look forward to serving you additionally. Thanks again!

August 11, 2019

Goodson Acura is #1 The quality of service and workmanship is always superior at Goodson Acura. My lease is up in March and I will definitely be back for another vehicle More

by Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Aug 11, 2019 -

Goodson Acura of Dallas responded

Thank you for the kind words and mention of servicing and purchasing your Acura from us! Thanks again for tagging Eric! We greatly appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

August 09, 2019

Initial Scheduled Maintenance My initial scheduled maintenance experience with Goodson Acura of Dallas was quite impressive. The service team and my adviser, Dane Uter, were profe More

by Darryl O. Cobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Aug 10, 2019 -

Goodson Acura of Dallas responded

Darryl, thank you for stopping in to sevice with us and taking a moment to mention Dane and the amenities you enjoyed during your visit. We appreciate your business and your feedback and we look forward to your next visit! Best wishes and thanks again.

July 18, 2019

Great Service Visit Everything top notch. In for an oil change and they did a full break job at no charge due to a vibration. Gave me a loaner due to the extended time More

by Ptbyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Goodson Acura of Dallas responded

Ptbyb, thank you for stopping by to share feedback regarding your recent service with Khang! We appreciate your note and look forward to your next visit. Thanks again!

July 13, 2019

Always great service Getting service at Goodson Acura is always a great experience. They always offer brand new complimentary Loaner Cars. I always have Dane as my service More

by RDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jul 14, 2019 -

Goodson Acura of Dallas responded

Thank you for sharing 5-stars with us and mentioning your experience with Dane! We appreciate your feedback. See you next time. Best wishes!

July 11, 2019

Best Acura service department in DFW After several bad experiences with a service department less than a mil from my house, I decided to try Goodson Acura and they are the best!! More

by Ajm2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jul 12, 2019 -

Goodson Acura of Dallas responded

AJM2019, thank you for the kind note and mention of working with Dane! We are pleased your experience with us has been 5-star overall! Thanks again!

July 10, 2019

Exceptional customer service I've been going to the same dealership for over 10 years. I could not imagine taking my car anywhere else other than Goodson Acura. I highly recommend More

by Dyoungsuccess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Robertson
Jul 11, 2019 -

Goodson Acura of Dallas responded

Thank you, Dyoungsuccess! We appreciate your 5-star praise and tag of Khang and Robby. See you next time. Best wishes!

June 28, 2019

Efficient and friendly I am always greeted by name and like receiving the VIP treatment. The waiting area is comfortable and is stocked with drinks and snacks along with hav More

by GSB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Jun 29, 2019 -

Goodson Acura of Dallas responded

GSB, We appreciate your endorsement of your experiences with us. Thanks for tagging Dane! We're pleased to hear you've enjoyed the snacks and Wifi! See you next time. Thanks again!

June 25, 2019

Great, timely and effiient service. The service department provided great, friendly, respectful, timely and efficient service!! Very happy with the way I was treated and the efficiency More

by KTAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones
Jun 26, 2019 -

Goodson Acura of Dallas responded

Ktan, thank you for the endorsement of your experience with us in service! We appreciate your tag of Hayley and Khang and look forward to serving you additionally moving forward! Thanks again!

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