Goodson Acura of Dallas

This dealership is wonderful because the environment is very friendly and welcoming. I worked with Brian smith and he was incredible with helping me make such a somewhat difficult decision. very friendly and welcoming. I worked with Brian smith and he was incredible with helping me make such a somewhat difficult decision. More

I would recommend Goodson Acura because my service advisor is there. Bobby srianant (my advisor) have been there for a long time and knows everything about my car and takes care of my vehicle needs. I advisor is there. Bobby srianant (my advisor) have been there for a long time and knows everything about my car and takes care of my vehicle needs. I'm very happy at goodson acura. More

I stopped by to take a look at some pre owned Acura's but made sure I let my salesman know I wasn't planning on purchasing one until mid March. Brian was very professional and didn't take any short cuts in s made sure I let my salesman know I wasn't planning on purchasing one until mid March. Brian was very professional and didn't take any short cuts in showing me cars. He answered all of my questions & gave me plenty of useful information. Like I said, I'm planning on purchasing in mid March but I strongly urge anyone who's interested in being treated great by a car salesman, to see Brian Smith. More

The staff is amazing to work with. Megan Paris makes my life so easy when I need to bring the car in for anything. She is a keeper!!! Come to her and find out for yourself. It is very nice to walk in and h life so easy when I need to bring the car in for anything. She is a keeper!!! Come to her and find out for yourself. It is very nice to walk in and have her greet you by your name and remember the vehicle you drive. 2 thumbs way high up for her amazing customer service! More

Since I am a long term customer of Goodson Acura I will write this review. I would however prefer to just go into the manager's office express my likes and/or dislikes in person looking the "boss" straight write this review. I would however prefer to just go into the manager's office express my likes and/or dislikes in person looking the "boss" straight into the eyes. But it seems I have no choise in this matter. This review is with focus on the person that is always available whenever I do need attention. Bobby Srianant is the kind of person you want as a "first impression person" for any company really. He is a very professional person mixed with a warm personality that makes anyone feel at ease. His patience is outstanding and somehow it does not matter wether I drive in in the morning or late afternoon, Bobby is still the same kind person with an open ear for my special needs I always seem to have. His detailed knowledge of cars is impressive and astounds me often. A number of years go I expressed my admiration about this young man to the manager and by now I would like to emphasize it even more. He makes sure that my car is taken care of and ready when I want it. The service itself has always been very good and I do not recall a single argument about what was done and what I think should have been done to my car. In my eyes Bobby has well proven to be excellent in what he is doing right now. He needs to be considered for a promotion. Ruth Santiago More

Goodson Acura is the only dealership I ever do business with now. I have purchased 1 certified used and 2 new vehicles from them to include using the service department for all maintenance required. I ha with now. I have purchased 1 certified used and 2 new vehicles from them to include using the service department for all maintenance required. I have always been treated with the utmost respect and I find their no-pressure sales atmosphere truly refreshing when compared to other dealerships from my past. Most importantly their prices were outstanding when compared to Kelley’s Blue Book. Lastly, I only trust Goodson Acura to service my vehicle because they are straight up open and honest for maintenance required and have never performed unneeded maintenance. I am completely satisfied with the dealership. More

I vistied the Goodson Dealership about a week ago in search of a New\Used car and had the oppurtunity to speak with, Brian Smith. Mr. Smith was excellent, he took the time to show me around the facilit search of a New\Used car and had the oppurtunity to speak with, Brian Smith. Mr. Smith was excellent, he took the time to show me around the facility based on my needs and price range. Also, Mr. Smith was very knowledgable about all of the Acura modles and provided great insight to what I was looking for. One thing I would like to mention is, I am not in a position to purchase a car at the moment, but Brian never let that get in the way of our relationship and continued to provide as much information as he could as opposed to my encounter with other salesmen. More

EXCELLENT CUSTOMER SERVICE! As a single woman, the thing that intimidates me the very most is dealing with my car. Imagine my surprise when I drove up for my appointment and this young whisp of a woman walk that intimidates me the very most is dealing with my car. Imagine my surprise when I drove up for my appointment and this young whisp of a woman walked out to greet me. Her name is Megan Paris. She immediately started talking about engine mounts, carburators, drive trains, u-joints . . . all sorts of words that normally scare the heck out of me! She was so knowledgable and she listened to me fumble through my list of what I thought was wrong with my car. SHE LISTENED - and I trusted her immediately! She explained things to me - she demonstrated how things should work - and went toe-to-toe with my extended warranty provider (not Acura) to make sure I was getting as much coverage as possible. She kept me informed every step of the way, always stuck to her time commitments, and made sure I was completely satisfied before she let me drive off the lot. I recommend Megan Paris at Goodson to anyone, man or woman, who wants to know that their vehicle is being well cared for and that they, the customer, are truly the first priority. Not only will I go there with any service concerns, but because of Megan's thoroughness and professionalism, when the time comes, I will DEFINITELY go there to purchase a new Acura. Liked: Service, Value More

I have been a loyal Acura Owner for Sometime and I was having a very hard Time finding a specific 2008 Acura TL Type S. I met Erick Strickland one day while Servicing My current 2002 Acura CL last year a having a very hard Time finding a specific 2008 Acura TL Type S. I met Erick Strickland one day while Servicing My current 2002 Acura CL last year at the Goodson Location in Irving. While I was in Service getting my oil changed and tire rotation in the Excellorated Service Department. I was greated by Erick and we just had a very basic conversation about sports. I was especially impressed by Ericks professionalisim and friendliness. He never pushed or became over bearing in the initial meeting. Because or Erick Sticklands Professional and Cordial approach I was very impressed and asked for his buisness card. I later contacted Erick and described the specific 2008 Acura Tl Type S I was looking for with low miles. I knew in advance this would be a difficult find because of the popularity of the vehicle and the rarity. However Erick Strickland was very positive that he could deliver for me the vehicle I was looking for. After a few attempts and several contacts and Erick was very thourough in his follow up and never pushy. I continued to stay in touch with Erick all based on the very first approach and impression. Finally one sunny day I was in California about to purchase a vehicle there while on a buisness trip I recieved a phone call and my assistant tells me its Erick Stricland with Goodson Acura of Dallas. I answered the phone and was told that Erick had the Car on location and it was ready for delivery and he was holding it specifically for me. I asked Erick to e-mail me pictures an the vehicle information and he already sent them to my e-mail address so before I could even finally get the question out the information was already availble. I then asked to speak with Kevin Patterson the Certified Pre-Owned Director and he said the car was waiting on me and we closed the sale over the phone with the intent to purchase as long as the test drive checked out when I arrived back into Dallas. Needless to say I am a proud owner of this 2008 Acura TL Type S that my son so desperatly wated for his 16th birthday. I recommend Goodson Acura, Erick Strickland and Kevin Patterson to anyone looking for any type of Certified Pre-owned Acura or Slightly pre-owned vehicle regardless of the type your looking for. When these people say they will deliver they completly follow through on time as promissed. The integrity of This Staff and Dealership is truely Amazing. If more buisneses would follow the same apporach as this dealership there would be alot more successfull happy customers such as my self happy to write recomendations and reviews. Thank You again Erick Stirckland for your Hard Work Follow Through and Professionalisim. May God Bless You with all you put your hand to! Sincerly, G.Mobb More

I live in Allen Texas and I purchased a new black Acura RL from a local Acura dealership. After owning it for about two weeks I decided the black paint was too much upkeep for me. So I called the dealer I RL from a local Acura dealership. After owning it for about two weeks I decided the black paint was too much upkeep for me. So I called the dealer I bought it at and spoke to Ron, the new car sales manager. I told him I wanted to bring the car back and trade it in for a grey RL and pay the difference. He said no problem, let me see how much we can allow you for your black RL and I will call you back with the difference amount. I waited and he never called back. So I called him back after a few days and he said he was still checking on what he could give me for my car on trade in and he would call me back. He never did. So I called Ron back and said “Do you want my business or not?” and he said “Yes, I will call you back, let me see what your car is worth on trade in.” And I said to Ron “What time are you going to call me back at?” and he said “1 pm.” At 1:15 pm he had not called back so I called Goodson Acura. I spoke to the sales manager Steve Levi and told him what I wanted to do and with in five minutes he had given me a total drive out price right over the phone. I told him I was on my way. I immediately drove to Goodson Acura and upon arrival found that my new grey RL was on the wash rack being cleaned and the paperwork was to the penny of what I was told on the phone. Within 30 minutes I had written a check for the difference, had my loan approved and was driving home. I am so impressed with the service I received at Goodson Acura and the Sales Manager Steve Levi that I have continued to build a long lasting relationship with Goodson Acura and to tell all my friends about my experience. Take my word for it, do your business with Goodson Acura. I usually purchase three to four cars a year and Goodson Acura is competitive, honest and truly believes in building long term relationships. George Severe Allen, Texas More