Good Chevrolet
Renton, WA
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Two months ago ... We had papers ready to sign on a Two months ago ... We had papers ready to sign on a new car at another dealership, but thankfully have a neighbor in the car painting business who Two months ago ... We had papers ready to sign on a new car at another dealership, but thankfully have a neighbor in the car painting business who recognized that an entire side of the vehicle had been re-painted, and that the paint was already bubbling. His prediction: it would last a year. We still considered buying because our neighbor would be able to fix the problem. But, before we did, I went online again. I found the same year vehicle at Good for $1,000 more than the one we were looking at with the other dealer. However, the one at Good was WAY more loaded, so it was actually a much better value! I called and Josh answered the phone. I was working in the north end, my husband and our trade were in the south end. Josh came and picked me up at the Sounder train station in the car I was interested in. My husband met me at the dealership, and negotiations began. This is where the 4 stars come in instead of 5; I was a little bit disappointed in the amount that we got for our trade. We had been offered more at the other dealership and Good wasn't willing to budge. However, they did make the deal attractive in other areas and we were still happy with the overall makeup, so we went ahead. We were in a hurry to get to another appointment, so Josh and the finance guys were doing awesome at making things go as quickly as possible. We had our two small children with us, and Josh bought our son pretzels and played with him in the new car while hubby and I worked on signing paperwork. I can't tell you how much his "babysitting" helped us get things done! We were in and out of finance in about 20 minutes - fastest time ever! But we still got good explanation of what we were signing, and didn't feel like we were being taken advantage of at all. In fact, we came out of finance with a payment that was $30 LOWER than what we had agreed to in negotiation! How often does THAT happen? Overall, we were very pleased with our experience at Good, and especially with Josh. Yeah, he's a salesman, but he was also straightforward and seemingly honest with us. Sure, he wanted us to buy the car and was doing all he could to make that happen, but I wasn't put off by him, either. I would buy another car from him for sure. All that said... now it's time to test the service department. Looks like we have a leak! I know it's new and not something Good hid from us since we've had rain already, so don't misinterpret this problem as something they hid from us, but it will be interesting to see how they do. My phone call to service was awesome - Dave was funny and empathetic, and we'll have the car in soon. Yay for extended warranties! :) Hopefully it will be something easy and we'll get great service - if we do, maybe I'll come back and give them that 5th star! More
This is the second vehicle I have purchased from Good Chevrolet & this experience was better than the first. Not only was salesman Karl Harrison genuine - but each person there was pleasant even if we o Chevrolet & this experience was better than the first. Not only was salesman Karl Harrison genuine - but each person there was pleasant even if we only exchanged a smile or a greeting. I appreciate the honestly and fairness at Good Chevrolet. This dealership clearly proves that car buying does not need to be a difficult process. I gladly recommend Good Chev to anyone and everyone that I can! More
Al was very easy to work with. I have never bought a car from a dealership and was nervous about doing so...but now I would go back and in 5-10 years buy another car from this dealership if they had the car from a dealership and was nervous about doing so...but now I would go back and in 5-10 years buy another car from this dealership if they had the car I would be interested in. I gave Al all fives because I had gone to two other dealerships to purchase the Jeep Liberty and I was very annoyed by the salesmen at other dealerships in Renton. However, as soon as I came to Good Chevrolet Al was right there ready to help (I had to wait 20 minutes to get a salesman to help me at the Jeep Dealership in Renton). It was an easy process from the moment we got there to the moment I drove away with my new Jeep! Thanks Al, Stefanie & Carlo More
I recieved great service and had a great experience at this dealership. Alan was friendly and was able to answer all my questions about the car. He worked hard to get me the best deal possible and even cr this dealership. Alan was friendly and was able to answer all my questions about the car. He worked hard to get me the best deal possible and even cracked a few jokes along the way. I would recomend good chev. More
My wife and I were looking for a new chevrolet cruze and Dave made everything happen. He was willing to spend the time with us to find the right car and worked hard to make the price and monthly payments wo Dave made everything happen. He was willing to spend the time with us to find the right car and worked hard to make the price and monthly payments work to where we were comfortable. All the staff was friendly and took care of whatever we needed. More
Adam was overall a pleasure to do business with and listened to our needs as well as our expectations of a vehicle. Zack was understanding of what our time restraints and listened to our willingness t listened to our needs as well as our expectations of a vehicle. Zack was understanding of what our time restraints and listened to our willingness to negotiate. Lance was quick at processing paperwork and I enjoyed his explaination of what I was signing. Overall a wonderful experience and I would highly recommend doing business with any of these gentlemen as well as the dealership itself. Thank you all for your time and ability to assist us in finding a vehicle that works for our family. More
We got to the lot at opening and were promptly greeted by Ted who was very personable and by far one of the nicest salesmen I have had the opportunity to work with. We knew what vehicle we were interested i Ted who was very personable and by far one of the nicest salesmen I have had the opportunity to work with. We knew what vehicle we were interested in and he located it for us in record time; considering the amount of blue Silverado's on the lot. He explained the vehicle very well and answered whatever questions I had regarding the truck. I didn't really price out various vehicles as my mind was pretty set on the one we purchased but the price was good and was exactly what we were looking for. I will surely be bringing the truck to this location for servicing when due as from what I encountered on my first visit; it can only be professional and prompt. More
I have always wanted a new camaro; so, I went to chevrolet.com site and built my dream camaro. Then, I went to autotrader.com to find dealerships in the area who had a 2010 or 2011 camaro on their c chevrolet.com site and built my dream camaro. Then, I went to autotrader.com to find dealerships in the area who had a 2010 or 2011 camaro on their car lot. I didnt have any luck finding the color I wanted; so, thats when I started calling dealerships. That's how I got referred to josh graham internet sales. While other dealerships kept calling and calling me to come in to drive a camaro that didnt meet my specifications, josh took the time to locate my dream camaro. After the loan was approved and after josh had found the best bank interest rate for me, josh had my dream camaro delivered to the dealership. Before and during the test drive, I was impressed that josh knew everything about my new 2011 camaro and he showed me how to operate all the gagets(smile). I have heard all the horror stories about purchasing a new car at dealerships; but, my experience with Josh , the finance mgr, and the accessories mgr were extremly professional and courteous. For anyone looking to purchase a chevrolet, I would highly recommend Good Chevrolet and Josh Graham in internet sales to them. Thanks Josh More
Good Chevrolet was a easy dealership to work with, up front and no show. Our salesman Adam was also easy to work with and poised no pressure and was also very personable. We left the dealership with th front and no show. Our salesman Adam was also easy to work with and poised no pressure and was also very personable. We left the dealership with thanks and would recommend it to other family members and friends. Thank you. More
I have bought several cars, both business and personal. I can honestly say that working with Teddy at Good Chevrolet was by far the most pleasurable experience I have ever had. I called him up, told him w I can honestly say that working with Teddy at Good Chevrolet was by far the most pleasurable experience I have ever had. I called him up, told him what I wanted and to give me the best price, he did. Being a man of his word, I went in and bought the car and was in and out in no time. I highly recommend Teddy and Good Chevrolet for any of your vehicle needs. Well done, Teddy! Jon Baer President All New Again More