Good Chevrolet

Bryan was a great help! After visiting another dealership and having to put up with salesmen not respecting my budget and my needs, telling me lies about my own loan, it was After visiting another dealership and having to put up with salesmen not respecting my budget and my needs, telling me lies about my own loan, it was a relief to meet a dealership that really wanted to work with me. Bryan was a great help, and never tried to pressure me into things that I was not interested in purchasing and he helped find me the right car for my budget. Thanks so much Good Chevrolet! More

4th Purchase from Good Chev was just like other 3(ENJOYABLE) Just purchased a 2014 Chevy Cruz from Good Chevy and left a very happy customer! No pressure when working with the sales staff. Bryan Arntz was a c Just purchased a 2014 Chevy Cruz from Good Chevy and left a very happy customer! No pressure when working with the sales staff. Bryan Arntz was a class act to deal with! He doesn't pressure you at all and listens to what the customers needs are. By far one of the best salesman I have had the pleasure to work with. Greg Sheridan runs a very professional dealership down there from the service department to the sales department. I have purchased 4 vehicles now from Good Chevrolet and 1 at a dealership I won't name. The reason that I am purchasing this 4th one from Good Chevrolet is that the one time I went to a different dealership, it backfired. I was treated like an afterthought and my best interest wasn't even on their minds. I recommend this location to anyone in the market for great deals and genuine customer service! Thanks again Good Chevrolet for making purchasing a vehicle with you an enjoyable process! More

Great customer service This was the easiest car deal that I've ever made. My third purchase from Good. There's a reason. See Bryan Arntz. One of the most friendly, upbeat bu This was the easiest car deal that I've ever made. My third purchase from Good. There's a reason. See Bryan Arntz. One of the most friendly, upbeat but low pressure salesmen I've ever dealt with. Also, Sam Chi made the financial portion of the deal quick and painless. Great job. I love my Corvette. More

Honest From The Start. My first contact with Good Chevrolet was through the internet department. I sent in a request about a specific vehicle. A very quick response was re My first contact with Good Chevrolet was through the internet department. I sent in a request about a specific vehicle. A very quick response was received from Greg Mechanic. I was looking for a specific truck for my business. Greg listen to my needs and made a few recomendations I never considered. After two visits and several presentations I made a decision. Not once did I feel pressured on my first or second visit form my salesman Greg or the floor manager. These was not the experience I was expecting! Negotiating was also very professional and stright to the point. I was expecting more for my trade but after understanding the more than fair price I was receiving my decision came easy. Finance beat my bank of 22 years by 1.5% on my loan. I have not used the service department since my truck is so new. But I will have plenty of time since Good Chevrolet included free life time oil change services. Prior to me contacting Good Chevrolet I had visited two other local dealers. I felt becaus I'm a woman both salesmen did not take me serious or listen to my needs. Both dealers wasted my time and managers above both salesmen were rude and condescending. My Good Chevrolet experience changed my opinion of both car salesmen and car dealerships. I had an exceptional experience. More

Terrible Customer Service I have never received such terrible customer service like what I received from Good Chevrolet, specifically from Julie, their Finance person. In my a I have never received such terrible customer service like what I received from Good Chevrolet, specifically from Julie, their Finance person. In my attempt to get a refund for my GAP insurance, I was lied to multiple times about the process and required paperwork. I went into the dealership early March and filled out the paperwork. I asked if anything else was needed and was told “no” but was asked my phone number so that they could call me if there were any issues. I was told my refund would take 4-6 weeks to process. After 7 weeks and no check, I called and spoke with Julie who then told me my refund would actually take 6-8 weeks. I wanted 3 more weeks, thinking I was giving them extra time and still no check. I called again and was now told that my paperwork was still sitting on Julie’s desk. Apparently there was paperwork they were waiting for. I was not asked for any additional paperwork when I was in the dealership initially and I asked if they needed anything else. I was not asked for paperwork when I called after 7 weeks checking on the status, and not once did I receive a phone call asking for paperwork even though I was asked for my phone number so they could call me if there were issues. So finally 3 months after I requested my refund I was told by Julie that if I sent her what she needed, she could process my refund in “30 seconds”. I scanned what she needed and emailed it to her in less than 10 minutes and requested confirmation of receipt. I did not get confirmation until late the next morning and was told that it would take another day or two to get my money. Not sure now “30 seconds” is the same as a day or two. The next day I am told that the Controller had to process my check. When I spoke to him on the phone, he was the most condescending man I have ever spoke to. I will never be back at Good Chevrolet again. They do not care about customer service and instead of bending over backwards to correct their mistake, I received attitude over the phone and I wouldn’t put it past Julie that she worked even slower than usual. More

Great customer service Natasha provided very friendly, professional service then kept us well-informed along the process to discover the complicated electrical issue, expedi Natasha provided very friendly, professional service then kept us well-informed along the process to discover the complicated electrical issue, expedited the ordered and had us on our vacation quickly. More

My experience at Good Chevrolet was amazing. They all worked very hard to get me the car I wanted at a price I could afford. I could not be happier. worked very hard to get me the car I wanted at a price I could afford. I could not be happier. More

SKIP JUMA DID A GREAT JOB ANSWERING ANY QUESTIONS THAT WE HAD AND WAS IN NO WAY PUSHY, WHICH WE VERY MUCH APPRECIATED! EVERYONE THAT WE HAD CONTACT WITH WAS VERY PROFESSIONAL AND FRIENDLY. WE WOULD DEFINITEL HAD AND WAS IN NO WAY PUSHY, WHICH WE VERY MUCH APPRECIATED! EVERYONE THAT WE HAD CONTACT WITH WAS VERY PROFESSIONAL AND FRIENDLY. WE WOULD DEFINITELY RECOMMEND THIS DEALERSHIP IN THE FUTURE. More

I went as a first time new car buyer looking for a new Chevy and not really knowing what to expect. I did a bunch of research on the internet, mostly to compare prices, but I had never gone to a dealershi Chevy and not really knowing what to expect. I did a bunch of research on the internet, mostly to compare prices, but I had never gone to a dealership. I had heard horror stories from some of my other friends about their first new car buying experience, so my defenses were on high alert when I walked on the lot. As soon as I met Bryan though, I was put at ease. He could tell I was new to this whole thing and that I was going to be skeptical of pretty much everything that I was told. Nevertheless, he worked with me on a level that wasn't pushy or condecending and helped me really understand my options. I didn't buy a car that day, but I left feeling a lot more confident than I did when I came in. Eventually, after checking out other dealerships in the area and comparing their prices, salesmanship and service to that of Bryan's, it was an easy decision. I went back to Renton, Good Chevrolet and bought my first brand new car from him. At the end of the day buying a car is about prices and service. Good Chevrolet had the same or lower prices on all the models I was interested in as the other dealerships in the area, but Bryan made all the difference. I don't think I will need another car anytime soon, but if I did, I would go back to him in a heartbeat. More

As for buying a new car they are very friendly to your As for buying a new car they are very friendly to your face but LIE, LIE, LIE, to you runaway very quickly from this dealership. I wanted to buy a C As for buying a new car they are very friendly to your face but LIE, LIE, LIE, to you runaway very quickly from this dealership. I wanted to buy a Cruze they had the advertised prices I qualified for all but one of the discounts. No issues, but when it came for a trade in they really screw you, I drive a 2010 Gm they wanted to give me less that 8000 because it's hard for them to sell a car that the manufacturer isn't in business anymore, Bob told me they can't get financing. REALLY HOW STUPID DO YOU THINK PEOPLE ARE!!!! Banks will finance any car as long as there is a buyer. Was told to purchase a cheaper car. They kept doing the typical runaround and said sorry this is taking so long your our first internet buyer AGAIN REALLY!!!!!! You can see reviews online from many disgruntled buyers that were lured in by the pricing, and again Bob says those are our leader prices to bring people in we don't make any money on these cars. GM pays the dealership to sell cars they get a minimum of 5 grand per car so don't feed me a line of bullsh** consumers aren't stupid. Really sad the family has but several cars at this dealership appears we will be looking for an HONEST dealership in the future More