
Good Chevrolet
Renton, WA
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Love this place! ! Always fast, friendly and very accommodating. Have been coming here for over 30 years and will continue. ! Always fast, friendly and very accommodating. Have been coming here for over 30 years and will continue. More
Much appreciation to the guys in the Parts Dept. I was stranded in my truck due to a battery problem and needed a special fuse. After a rather lengthy walk I arrived at Good Chev. and purchased nee I was stranded in my truck due to a battery problem and needed a special fuse. After a rather lengthy walk I arrived at Good Chev. and purchased needed fuse. They offered to give me a lift back to my truck and I gladly accepted. An act above and beyond the call of duty ! Thankyou again . More
Brought my car to Natashia last week due to a check engine light that came on. She took very good care of me and my vehicle! I brought my vehicle in and was greeted with a smile and friendly service. S engine light that came on. She took very good care of me and my vehicle! I brought my vehicle in and was greeted with a smile and friendly service. She kept me updated along the way and got the problem fixed in a very timely manner. Overall, it was a good experience, way better than some other dealerships I've been to. I would definitely recommend Good Chevrolet and Natashia to anyone looking to get their Chevy serviced. More
I bought a 2019 Ram 2500 from Good Chevrolet. When I initially viewed the truck it was very dirty. I didn’t buy it that day. I came back and worked out the numbers and agreed to buy the truck but When I initially viewed the truck it was very dirty. I didn’t buy it that day. I came back and worked out the numbers and agreed to buy the truck but asked for it to be washed so I could inspect for damage. They brought the truck back out after washing but didn’t wash the top saying they couldn’t reach it. I trusted them and bought the truck. After a couple of days after getting it home I washed it including the top only to discover about 40 dents in the top from hail. When I contacted their used car manager he told me I should have inspected it better and that the buyer being me should beware. I feel they left it dirty on top to hide the dents. They replaced the hood but left the most expensive thing to me. I gave full retail plus some and now have lost at least $7000 in value due to damage. This is a horrible business. More
Well salesman Preston and Finance Director Julie was above and beyond THE best people in any dealership I have worked with. With my down and the car I picked it was a miracle that they got me into it…If above and beyond THE best people in any dealership I have worked with. With my down and the car I picked it was a miracle that they got me into it…If anybody who wants unbelievable help and for me not even being at the dealership please use Good Chevy for your next car purchase. More
Parts guy Mike is terrible with calling a customer. Multiple times I have waited patiently so as to not bother them and never hear a word. Then I call and find out my purchase has been there for a week Multiple times I have waited patiently so as to not bother them and never hear a word. Then I call and find out my purchase has been there for a week or more after intentionally having him input my correct phone number before leaving the parts counter. Won't even apologize, just skips over it and says in a huff, "well they're here now and you can pick them up". Need customer service retraining badly. Two thumbs down! 👎🏻👎🏻 More
I had a very bad experience with this dealership. I have to warn clients getting vehicle service . -they do not have a loaner vehicle. They have diagnosed my car for 1 month and still do not know wh I have to warn clients getting vehicle service . -they do not have a loaner vehicle. They have diagnosed my car for 1 month and still do not know what was the issue. I have to get my own rental vehicle - Nadia Castillo my service advisor was dishonest and will tell you it is covered by warranty but. Later on the billing she will say another thing that will refuse to cover warranty -Nadia Castillo the service advisor will not call you for an update what s going on. For the entire 1month my vehicle was misdiagnosed and she will not bother to explain why it is taking time. -Nadia Castillo gave a name of the service Manager as Tim Laughlin. , but the name was Wayne Manning, so you ll not be able to reach out to the correct person. -The worst part they did to me is they delivered the vehicle without a electric park break., It is a safety issue! They detached it and did not bring it back! I diplomatically plead that they helped me to correct this issue .but the the serviced advisor refused and tried to hide the manager s name., so i wont able to reach. I left a VM to the mngr but never return back. I am looking for legal options filing a lawsuit to good Chevrolet. if only i can attch the picture of the Electric park break they've removed and refused to fix. More