Good Chevrolet
Renton, WA
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Pressure-free experience. I came in just to price cars and test drive. I ended up leaving with a brand new car. I got a good deal on my trade in, and I was in and out in like 2 I came in just to price cars and test drive. I ended up leaving with a brand new car. I got a good deal on my trade in, and I was in and out in like 2 and a half hours. More
great experience Teddy sharp did an excellent job in helping me locate and get the best price for my me Ford ranger. Thanks teddy I'll definitely be sending all my fri Teddy sharp did an excellent job in helping me locate and get the best price for my me Ford ranger. Thanks teddy I'll definitely be sending all my friends and family to teddy. More
Bryan was very helpful and informative A+ in my book. I am very pleased with my new car purchase at Good Chevrolet and would highly recommend them to everyone looking for a new car. One price no haggle sh I am very pleased with my new car purchase at Good Chevrolet and would highly recommend them to everyone looking for a new car. One price no haggle shopping, made it easy for me to know I was getting the lowest price possible. More
Good service Thank you so much Brett and Zachary for the good service. Even though you guys showed me some cars and trucks that were on my list, I really do thank Thank you so much Brett and Zachary for the good service. Even though you guys showed me some cars and trucks that were on my list, I really do thank you for not being pushy in buying a car. I am still in the looking faze but if I can't find a better priced vehicle I will definitely come back to you guys. Thank you again for not be pushy in my search. More
Quality customer service with up front, transparent pricing This is the 2nd vehicle I've purchased from Bryan Creek at Good Chevrolet. He's knowledgeable and helpful in getting the customer exactly what they w This is the 2nd vehicle I've purchased from Bryan Creek at Good Chevrolet. He's knowledgeable and helpful in getting the customer exactly what they want. Tyler Stevens also supported in the process and went beyond expectations in letting me know all of my options when it came to vehicle selection. I have had a good experience with Bryan and Good Chevrolet and will definitely come back in the future. More
Great Service Charlie was great! He was helpful in everything we needed and patient when it came to me looking at multiple different vehicles. He got me the car I w Charlie was great! He was helpful in everything we needed and patient when it came to me looking at multiple different vehicles. He got me the car I wanted and was friendly the entire time! More
Great It was a good experience. He didn't try to sell me something I didn't want. I got the car I wanted at a great price. It was a good experience. He didn't try to sell me something I didn't want. I got the car I wanted at a great price. More
This is my third vehicle I have purchased from Good Chev. Each time I have purchased a vehicle form Good Chevy, its been so easy and low pressure. They always work hard to make a fair and honest deal. Casey w Each time I have purchased a vehicle form Good Chevy, its been so easy and low pressure. They always work hard to make a fair and honest deal. Casey was Awesome and very knowledgeable. I will definitely be back for my fourth vehicle!! More
Easiest car purchase ever So easy, great selection of cars, great price. Even though they were busy we still got amazing service and Pams full attention. She wasnt pushy, or sk So easy, great selection of cars, great price. Even though they were busy we still got amazing service and Pams full attention. She wasnt pushy, or sketchy at all! I will definitley buy another car from Pam at Good Chevrolet! More
Horrible First and Last Experience I made arrangements to purchase a car for my mother from out of state. My mother hand-picked the car and was told they would hold it for her (even pu I made arrangements to purchase a car for my mother from out of state. My mother hand-picked the car and was told they would hold it for her (even putting her name on it). My mother sent me the stock ID so I could pull it up online, and I confirmed the mileage, Carfax and details. I was told they don't accept payments from out of state, but after several calls I was told she could give them a cashier's check and sign it over to them. As a result, Brett confirmed the total out the door price, rounding up, and told me that would cover everything. In addition, he assured me that if there was a small amount of funds in excess, it would be refunded to my mother. Having worked through the financial payment and warranties, etc. we got the insurance set up and agreed to pick up the car two days later. The day before the scheduled pick up, my mother decided to get the car early after discovering her old car had a flat tire. After completing all of the necessary paperwork, a sales representative took her payment for the amount agreed, then charged her almost $200 extra, and tried to give her the same car she had purchased with 2000 more miles! She ended up not driving away with the car as they still needed the insurance information, so she agreed to go back and pick it up the next day. I was very upset by this as I had spent an extensive amount of time confirming the final payment - and told it was on the high end - for a car with less miles. When I called for an explanation, first I was told the car she wanted had scratches, so they were giving her a "better" car, albeit with higher miles, for $100 more. I then asked to confirm the price because online, the cars for $100 more had less miles (around 12k). I was then told that the problem was that the total I was quoted wasn't calculated correctly, and the change in miles didn't matter. When I questioned this as my mother said the car she chose had no scratches and the odometer read 13k+ miles, they denied it. I felt they were taking advantage of her and told the rep. they should honor the price and car as agreed or return the money to her. A manager, Jeff, later called back to see what happened. When I explained all of the misinformation I was given, he justified it saying they're busy and whatever happened I could take the car or he'll shred the paperwork. He also denied that I had purchased a specific car saying they don't "hold" cars, although they had put my mother's names on the car, and we spoke with them for 3 days straight to confirm when she was coming to pick it up! When I explained what I had been told all week leading up to the purchase, Jeff said it didn't matter because he's the manger! Due to this deceptive treatment and Jeff's complete disregard of the circumstances compounded by his extremely rude and negative attitude, I initially agreed to let the deal go. A couple hours later, however, I phoned back to proceed, after my mother expressed she still wanted the car. Jeff, however, then refused to sale it to her, and thereby reneged on the contract! I would never patronize a business that is boldly dishonest and blames the consumer for being misinformed by their employees, with no attempts made for a resolution. I caution anyone who deals with this company to be skeptical of what you are told, because if it doesn't come from a manager, according to Jeff, it is subject to change, and they are not accountable. More