Good Chevrolet

Ran my credit too many times. I went in there with a preapproved lender I said I wanted to use. I told them to use this lender. I'm trying to improve my credit score, didn't want a I went in there with a preapproved lender I said I wanted to use. I told them to use this lender. I'm trying to improve my credit score, didn't want a bunch of credit inquires on my credit. They still ran my credit with at least 3 lenders! So far, see if more appear on my credit later. I know they want the sale, I wasn't willing to sacrifice my credit scores to buy a vehicle. Way less than happy apt this!!! Other than that I'm happy. Good price, happy with the vehicle, like the oil change for life thing. They should listen to the customers requests though. More

Among Other things, asked about a Firmware Upgrade I was having a side step installed for the bed of my truck. This was done with my approval. I also asked about a firmware upgrade so my Samsung S7 wou I was having a side step installed for the bed of my truck. This was done with my approval. I also asked about a firmware upgrade so my Samsung S7 would work for charging on my center console of my 2016 Silverado HD. I was told, and later received a printout stating the same, that the S7 wouldn't work with my particular truck and it would work with the 2018 model. That was the first definitive answer I received since I bought the truck at this dealer. I'm not pleased with the answer but I am pleased with the fact that the dealer was able to finally give me a definitive answer. More

What I asked for was done to my satisfaction. My service advisor was helpful and understanding, as always. The task was completed quickly and as I wished. My service advisor was helpful and understanding, as always. The task was completed quickly and as I wished. More

Great people and service. We had tried other dealers but they where not cutting it. As soon as we walked in we where attended and helped. We got our new truck and where happy. We had tried other dealers but they where not cutting it. As soon as we walked in we where attended and helped. We got our new truck and where happy. More

True-to-form dealership On one hand I can't believe the lack of empathy of the workers at Good Chevrolet, on the other I can; stereotypical salespeople. All I kept hearing wa On one hand I can't believe the lack of empathy of the workers at Good Chevrolet, on the other I can; stereotypical salespeople. All I kept hearing was "we're the largest volume dealer" so you'd think they'd be a big more understanding if a buyer wanted to cancel their purchase 20 hours after buying it. Nope. Nada. I found myself buying a "downgraded" version of the car I really wanted and 20 hours later got a phone call that another dealer had found it at the same price I bought my entry-level rig for! I went to Good hoping for some understanding and sympathy but nope. Cold shoulder, "deal's a deal", "too bad man, you bought a car." Is all I heard. Apparently the Largest Volume Dealer needs each and every sale; customer peace-of-mind be damned. More

Amazing Sales & Management Staff! I came to see a very specific vehicle that this dealership had & I had a complicated deal that I need to make. Not only did Jimmy do an excellent job I came to see a very specific vehicle that this dealership had & I had a complicated deal that I need to make. Not only did Jimmy do an excellent job in showing me all the features of the car, he also worked with me in getting the complex deal I wanted done in the easiest & smoothest way possible. More than that, he worked with his manger, Josh, to make the whole process seamless. My line of work involves complex and often contentious negotiations; Jimmy & Josh made it so that buying my car was the easiest part of my week! Great people, great service, and awesome attention to detail, all wrapped into a package that also makes every customer walk away feeling beyond certain that they made the best deal and with the best people! More

Charlie Nguyen was awesome! Charlie Nguyen was just awesome! He was very professional and helpful. Love the experience at this dealership. Go see Charlie if you want a good buy Charlie Nguyen was just awesome! He was very professional and helpful. Love the experience at this dealership. Go see Charlie if you want a good buying experience. More

Truck purchase I saw a used truck for sale on cars.com that was located at this dealership. I made an appointment to look at it. I was planning on making a large d I saw a used truck for sale on cars.com that was located at this dealership. I made an appointment to look at it. I was planning on making a large down payment, then financing the remainder. The salesman, Johnny, made me an offer that was so reasonable, I couldn't refuse! He provided me the option of purchasing a brand new truck, with approximately the same payments that I would have for the used truck, and not too much more on the price. This made so much sense, and I was able to get all of the dealership benefits that came with a new truck purchase. More

Good experience Came to find a used car for my daughter. Though I didn't buy anything, the guy helping me wasn't pushy and pleasant. Would visit again. Came to find a used car for my daughter. Though I didn't buy anything, the guy helping me wasn't pushy and pleasant. Would visit again. More

Great customer service My husband and I came in there looking for a new truck.. the salesman that helped us was amazing! Not only did he listen to what we were looking for h My husband and I came in there looking for a new truck.. the salesman that helped us was amazing! Not only did he listen to what we were looking for he was very patient! Even though we did not purchase a truck that day we will definitely be back! Thank you More