Good Chevrolet

I am out of love. I bought a used car, no dicker sticker, as-is. Six years old. Headlight was burned out before I left the lot. Have spent almost $2500 more, in only six months, to get things that sticker, as-is. Six years old. Headlight was burned out before I left the lot. Have spent almost $2500 more, in only six months, to get things that should have been right before sale fixed. New starter. New battery, because the failing starter killed the old one. A few months later, actualter solenoid and battery CABLE, which could and should have been disgnosed when the starter failed, went out. They get to collect more diagnostic fees that way! The security system suddenly "forgot" to know my key, and had to be reprogrammed, adding labour costs. On top of this, the sales department has the gall to xxxx me to trade it in when I make service appointments. I have had the car seven months. Wow. I cannot honestly say I would buy another car here. While the service has been great, it is very costly when added to the sticker price of a car that should not have had so many big problems in the first place. The starter problem was hidden by having the car running when I got there. Seemed like such great customer service at the time. I didn't even notice being bent over. While I WOULD recommend the SERVICE center, thay have made a pile fixing my lemon. I observe my salesman no longer works there. I rated "quality of work" lower, becasue the COMPLETE diagnostic couls and shold have found the bad battery cable, and bot left it to cause more problems later. They stopped diagnosisng when they found the first likely problem, apparently, because the battery cable was bad when I bought the car. No confidence in them now. . More

Today I came in with a check engine light and an appointment with Natashia Wilson they found a cracked exh. Manifold was my problem after about 20 min. She told me it could be taken care of in 3 hr. appointment with Natashia Wilson they found a cracked exh. Manifold was my problem after about 20 min. She told me it could be taken care of in 3 hr. Which it was close to the min. I left with a smile and a zero bill after she informed me the repair was under warranty. Good Chevrolet has one of the best. Thank you Natashia. More

Took my 2020 Chevy Malibu in for A/C work (stopped blowing cold air). Apparently the part needed is 'new' and has different part numbers; took almost two weeks to get. Blame it on COVID, 2020, etc! blowing cold air). Apparently the part needed is 'new' and has different part numbers; took almost two weeks to get. Blame it on COVID, 2020, etc! :) Natashia Wilson (and Jenna) however were great in keeping me informed, apologizing for the delay, and did get me set up with a loaner. When I need service again, I will probably go back to Good Chevrolet because of their customer service - thanks Natashia and Jenna! More

This is all about Service! Natashia Wilson, she’s my go to! She knows me she knows my baby car and she’ll go out of her way every time to make sure this baby is healthy and I am happy! Natashia has been lo to! She knows me she knows my baby car and she’ll go out of her way every time to make sure this baby is healthy and I am happy! Natashia has been looking after my car for these past seven years that I’ve owned it. When I think about what would happen if my next car we’re not a Chevrolet, how would I ever get this kind of service from Another dealer. I hope that the Chevrolet Company offers a vehicle with the features that I need and love, when it comes time to move on. And I would most certainly purchase it from Good Chevrolet because I believe Natasha’s commitment to service is also a reflection of the customer service Chevrolet aspires to. More

Horrible Experience Awful dealership to work with. I called, from out of state, told them I'd pay cash for the car. They accepted the deal and said they would mail me the Awful dealership to work with. I called, from out of state, told them I'd pay cash for the car. They accepted the deal and said they would mail me the paperwork. They texted me back the next day saying I would have to an extra $9000 because I'm paying cash out of state with no trade-in. I wasted a lot of time and energy talking to them, and they acted in bad faith. More

Great Experience! Awesome Customer Service! We love and are loyal to the Good Chevrolet dealership because they care about the customer and work hard to make every visit a good one! A special th We love and are loyal to the Good Chevrolet dealership because they care about the customer and work hard to make every visit a good one! A special thanks to Edwin Martinez, Service Advisor, and his crew in the Services Department at Good Chevrolet in Renton, Washington. More

Amazing Trail Boss Thank you for my 2nd hawk's blue 2020 Trail Boss!!! Will buy again from this Dealership! Got far value in my trade and The owner and Gm are great!! Thank you for my 2nd hawk's blue 2020 Trail Boss!!! Will buy again from this Dealership! Got far value in my trade and The owner and Gm are great!! More

Honest and very helpfull I have been working with Natashia Wilson for over a year. I like that she is honest and strait to the point, has patients and explains everything to m I have been working with Natashia Wilson for over a year. I like that she is honest and strait to the point, has patients and explains everything to me in a way I can understand. Natashia always has a smile and is willing to go above and beyond to help in any way she can. More

Buyer/Military beware! We had been working with a sales rep for over a month during the shutdown on a vehicle. When they opened we went to purchase the vehicle and found shipping damage on it so we did not rep for over a month during the shutdown on a vehicle. When they opened we went to purchase the vehicle and found shipping damage on it so we did not sign anything. Once the damage was repaired we scheduled an appointment to go close on the vehicle. The price increased one day prior to our appointment and even though we were led to believe that the previous price would be honored, once it was time to sign the staff did not honor the price I was quoted for both verbally and via email. The sales manager told us that we had plenty of time to sign for the vehicle and we should have signed for it while it had damage. I hope the owner of this facility rectifies this because I was really disappointed not to have been able to purchase this mother’s day gift. BTW, that vehicle with repaired damage is still there. Hopefully they disclose this to the next potential buyer. More

Not pushy, quick and easy process. Kind and competent sales professionals. Got me an excellent rate. Very different from most other buying experiences I’ve had. Will return for my next vehicle. sales professionals. Got me an excellent rate. Very different from most other buying experiences I’ve had. Will return for my next vehicle. More