Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
549 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
Andrew in parts is amazing, so helpful and always makes my experience a great one! my experience a great one! More
Luke and Andrew went above and beyond to make sure that i was taken care of and all work was completed in a timely manner. I had my Vehicle back hours before i was expecting to and they were very helpful in was taken care of and all work was completed in a timely manner. I had my Vehicle back hours before i was expecting to and they were very helpful in working with my schedule, helping me determine what was going to be the best parts for my vehicle and balancing that with available offers and deals. More
They have been very helpful all throughout when we bought the car and when we had an issue. the car and when we had an issue. More
Andrew was awesome, he helped me find what I needed even though there was a shortage of the part. He even followed up months later when the part was finally available. Great service. though there was a shortage of the part. He even followed up months later when the part was finally available. Great service. More
Terrible service here. I went in with a 2022 RAM 1500 that needed an alignment. I replaced a ball joint (on my new truck) myself after seeing 4+ week lead times plus a 48-7 I went in with a 2022 RAM 1500 that needed an alignment. I replaced a ball joint (on my new truck) myself after seeing 4+ week lead times plus a 48-72 hour "diagnostic" period required at nearly every dealer in town. Ball joint was easy, swapped a Mopar part in an hour in my driveway. Getting in for an alignment was easy enough. After picking up the truck, the steering wheel was not even remotely close to being straight (it is pointed to the left) and the truck pulls to the right. I brought it back in and reported the issue. The technician told me that everything was completely fine. So I asked that we go on a test drive. On the drive, the technician was driving my truck down Telegraph like he stole it - full throttle - full brakes - and it was very shocking. I had to calm him down by telling him that I was just trying to get my truck corrected, not ruin his day. I asked him, "Are you mad?" he said "yes, you are telling me this is not straight and it is." It's not fun to be literally taken for a crazy joy ride in your vehicle with no ability to stop it. Back at the dealer he was still mad, refusing to acknowledge that anything was wrong. I was trying to get a manager or someone else to come with me on the drive, but honestly my nerves were 11/10 and the service mgr was out on some other drive with another customer, so I just wanted to get the heck out of there. I will never return to this dealership. I do 99% of maintenance myself and unfortunately I don't own a tire machine or an alignment rack or I would have done this myself, too. Worst part is that I paid $180 for a crooked front-end alignment that probably took 15 minutes to perform. Don't go to Golling unless you like to be treated like crap. More
Andrew Chandler in the parts department was of great help to me. He guided me to the right department and even checked on me to see if I was being taken care of and satisfied. Without his help I feel I would to me. He guided me to the right department and even checked on me to see if I was being taken care of and satisfied. Without his help I feel I would be lost. More
Very Clean and welcoming dealership. The staff were very nice and professional! I drove from Ohio to purchase something for my truck and I am happy I did after checking this dealership o The staff were very nice and professional! I drove from Ohio to purchase something for my truck and I am happy I did after checking this dealership out! More
Golling service is literally dangerous and can get you killed! Had a brake job done by them on my wife's Wrangler. The tech didn't tighten the bolts on the left rear caliper! The bolt came out causing the killed! Had a brake job done by them on my wife's Wrangler. The tech didn't tighten the bolts on the left rear caliper! The bolt came out causing the caliper to impact the wheel while under way! They also messed up the adjustment on the emergency brake and won't fix it unless we pay thousands to have them replace some weeping axle seals which have no bearing on the adjustment of the emergency brake. Avoid at all costs!! More
I like going Chrysler so much that I am currently leasing three jeeps from them from Heath, Heath has been my sales person for over 20 years, I have recommended Heath to friends and neighbors. golling‘s prof three jeeps from them from Heath, Heath has been my sales person for over 20 years, I have recommended Heath to friends and neighbors. golling‘s professionalism extends to the service department, For their fast and professional oil changes tire rotations, and I love the free car wash too! More
Was having an issue with my radio in my Jeep. I was directed to see Adam to get help to fix the issue I was having. He was courteous, polite and prompt with getting me the info I needed. Would I was directed to see Adam to get help to fix the issue I was having. He was courteous, polite and prompt with getting me the info I needed. Would highly recommend Adam to all my friends and family for any service needed on their vehicle. More