Golling Chrysler Dodge Jeep Ram - Service Center

Taking my car in for service is not on the top of my list of fun things to do on a Saturday. This past weekend, I had to take in my van, after having putting it off. Jason Nordham helped me this time, and of fun things to do on a Saturday. This past weekend, I had to take in my van, after having putting it off. Jason Nordham helped me this time, and he turned ho-hum in to happy! He was friendly, kept his commitments about updating me at various intervals (soooo important to me!), and ensured that the services were billed correctly because some fell under warranty, and some did not. He went above and beyond to make sure I paid the correct amount. The next time I need service, I am not putting it off... I am going to call Jason! More

I am currently driving my sixth Grand Cherokee, and own a Jeep Wrangler. I would not even consider taking my cars to be serviced at any other dealer because of the excellent service we receive from Victoria Jeep Wrangler. I would not even consider taking my cars to be serviced at any other dealer because of the excellent service we receive from Victoria Saunders. More

My salesman Tim Hague recommended Victoria when I purchased my Overland. She is a wonderful asset to your service team. She is friendly, courtious and punctual. When ever I bring my vehicle in for an purchased my Overland. She is a wonderful asset to your service team. She is friendly, courtious and punctual. When ever I bring my vehicle in for any kind of service it is completed to my satisfaction every time. She has great comunication skills keeping me up to date on the progress of what is being done to my vehicle and what I need to bring it back for when parts are ordered. I have been a customer since the dealership was called Andersons. The Jeep I am now driving is my eighth vehicle delivered since that time. Tim has been wonderful, my Overland is the fourth vehicle he has delivered to me and I will continue to be his customer as long as he works there!!!! More

I brought my Aspen in after receiving a letter regarding the warranty extension and repair needed for fuel spills when filling my gas tank. I was greeted by friendly young men who directed me to Jason. He w the warranty extension and repair needed for fuel spills when filling my gas tank. I was greeted by friendly young men who directed me to Jason. He was very courteous and immediately did the needed paperwork and looked up other things that might need to be done. After a short wait I was transported to my home by Terry and then picked up again when the work was done. Thank you for very professional staff and for making it all go well. More

The oil change was a flawless and enjoyable experience. The service department operates like a Swiss watch. The service adviser for oil change was on top of his game, and helped greatly to get all my need The service department operates like a Swiss watch. The service adviser for oil change was on top of his game, and helped greatly to get all my needs met. Excellent dealership experience all around. More

I was impressed with the way Jason handled the service request on my Jeep. He was professional in his approach and knowledgeable about the vehicle. One of the requests I had was difficult to diagnose but request on my Jeep. He was professional in his approach and knowledgeable about the vehicle. One of the requests I had was difficult to diagnose but Jason worked closely with the technician and fixed the problem quickly. Thank you. More

Adam Osgood is a rare and special service advisor. He is highly professional; takes time to thoroughly understand what is needed; and very knowledgeable in the guidance and reommendations he offers. His cus highly professional; takes time to thoroughly understand what is needed; and very knowledgeable in the guidance and reommendations he offers. His customer follow-up and interpersonal skills are outstanding. Adam is the best service advisor I have worked with over the past 25+ years. More

2001 Sebring We brought it in Saturday morning and were told by Tracey that it would be ready on Monday at 6pm. Monday, Tracey calls in afternoon,car won't be ready until 7pm. OK. Tracey calls back AGAI told by Tracey that it would be ready on Monday at 6pm. Monday, Tracey calls in afternoon,car won't be ready until 7pm. OK. Tracey calls back AGAIN at 5:30p to say that the car needs a shaft but only if the tech working on it breaks it. IF he doesn't break it then we don't need it and we should not have any issues with it in the future. But that it all depends on the mood of the technician! Tracey says she will call back and let us know when it will be done. At 8:30p, when no one had called, we called them and spoke to Jeremy and Karen. We were told Tracey left for the day and the car would definitely NOT be ready by the morning and to call Tracey in the morning. I called Tracey at 7:30am, she claims she never told us the car would be ready Monday at 6pm, she said she didn't leave until 7pm and that she called us at 6:30pm to tell us the car would not be ready (which she did not). Jeff Frank, the manager tells me Tracey left at 5pm so we must have spoke to KC. Then why did Tracey say she was there and called at 6:30pm? He had no clue! He just got caught in a lie! If you're going to lie to your customers, at least get your stories straight! P.S., I hope the technician working on your car is in a good mood, since according to Tracey, that determines what gets done! It's no wonder the US auto companies are losing market share. More