Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
552 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
Took Jeep in at 7:00 am. Victoria Saunders called at 8:00 with price quote (sheared off antenna) and at 8:30 saying that work was complete. Picked up jeep at 9:00 - excellent service. 8:00 with price quote (sheared off antenna) and at 8:30 saying that work was complete. Picked up jeep at 9:00 - excellent service. More
Victoria is an excellent Service Advisor. She is knowledgable, competent, efficient, kind, caring, friendly. She gets the job done in high quality. This service was for a recall. Parts were order knowledgable, competent, efficient, kind, caring, friendly. She gets the job done in high quality. This service was for a recall. Parts were ordered. The service is not, yet, complete. Sheryl Krasnow More
I came in for an oil change. The service was friendly and quick. Golling has a great facility to visit. You can wait in the customer lounge or stroll around. Having the car washed and waiting at the door was quick. Golling has a great facility to visit. You can wait in the customer lounge or stroll around. Having the car washed and waiting at the door was a nice touch. Golling takes the extra steps! More
Taking my car in for service is not on the top of my list of fun things to do on a Saturday. This past weekend, I had to take in my van, after having putting it off. Jason Nordham helped me this time, and of fun things to do on a Saturday. This past weekend, I had to take in my van, after having putting it off. Jason Nordham helped me this time, and he turned ho-hum in to happy! He was friendly, kept his commitments about updating me at various intervals (soooo important to me!), and ensured that the services were billed correctly because some fell under warranty, and some did not. He went above and beyond to make sure I paid the correct amount. The next time I need service, I am not putting it off... I am going to call Jason! More
I am currently driving my sixth Grand Cherokee, and own a Jeep Wrangler. I would not even consider taking my cars to be serviced at any other dealer because of the excellent service we receive from Victoria Jeep Wrangler. I would not even consider taking my cars to be serviced at any other dealer because of the excellent service we receive from Victoria Saunders. More
My salesman Tim Hague recommended Victoria when I purchased my Overland. She is a wonderful asset to your service team. She is friendly, courtious and punctual. When ever I bring my vehicle in for an purchased my Overland. She is a wonderful asset to your service team. She is friendly, courtious and punctual. When ever I bring my vehicle in for any kind of service it is completed to my satisfaction every time. She has great comunication skills keeping me up to date on the progress of what is being done to my vehicle and what I need to bring it back for when parts are ordered. I have been a customer since the dealership was called Andersons. The Jeep I am now driving is my eighth vehicle delivered since that time. Tim has been wonderful, my Overland is the fourth vehicle he has delivered to me and I will continue to be his customer as long as he works there!!!! More
I brought my Aspen in after receiving a letter regarding the warranty extension and repair needed for fuel spills when filling my gas tank. I was greeted by friendly young men who directed me to Jason. He w the warranty extension and repair needed for fuel spills when filling my gas tank. I was greeted by friendly young men who directed me to Jason. He was very courteous and immediately did the needed paperwork and looked up other things that might need to be done. After a short wait I was transported to my home by Terry and then picked up again when the work was done. Thank you for very professional staff and for making it all go well. More
The oil change was a flawless and enjoyable experience. The service department operates like a Swiss watch. The service adviser for oil change was on top of his game, and helped greatly to get all my need The service department operates like a Swiss watch. The service adviser for oil change was on top of his game, and helped greatly to get all my needs met. Excellent dealership experience all around. More
I was impressed with the way Jason handled the service request on my Jeep. He was professional in his approach and knowledgeable about the vehicle. One of the requests I had was difficult to diagnose but request on my Jeep. He was professional in his approach and knowledgeable about the vehicle. One of the requests I had was difficult to diagnose but Jason worked closely with the technician and fixed the problem quickly. Thank you. More
Fast and friendly service. They dropped me off at work and picked me up at lunch time when my car was ready. I will definitely come back and recommend this dealership to others. and picked me up at lunch time when my car was ready. I will definitely come back and recommend this dealership to others. More