Golling Chrysler Dodge Jeep Ram - Service Center

Repeating previous experiences with the Golling service department, I was greeted quickly and courteously, and a complete estimate of the probable repair cost was provided in response to the problems I des department, I was greeted quickly and courteously, and a complete estimate of the probable repair cost was provided in response to the problems I described. When additional details and costs were revealed during the inspection, I was promptly contacted with the information and offered the opportunity to decided whether to proceed (which I did). All repairs were completed in a reasonable amount of time. The complementary car wash was appreciated. I learned long ago to judge a dealership by its service department. Based on my experiences with Golling Chrysler Dodge Jeep Ram, I intend to make my next new car purchase there. More

I had my 300 serviced at another Chrylser dealer where they basically guessed wrong and charged me over $400 for the visit. The very same day I retrieved my car it continued to have the same issue-return they basically guessed wrong and charged me over $400 for the visit. The very same day I retrieved my car it continued to have the same issue-returned vehicle and they gave me an estimate of almost $4k so that led me to Golling. From the very first phone call with Jason to set up my appointment he was pleasant to deal with and took the time to answer all my questions. My repair was no longer under warranty but he called Chrysler and they agreed to cover the repair so I only had to pay $100 deductible. He shared in my aggravation that the part was on national back order resulting in very EXPENSIVE rental bill from Enterprise because of the TWO week delay in getting the part. Overall, my experience was very pleasant and I loved the professionalism and the courteous attitudes of all the employees that I encountered at Golling. More

Jason was very friendly and performed outstanding customer service. I will call him for all my service needs! He world regularly check up with us while we we were waiting to give us updates. customer service. I will call him for all my service needs! He world regularly check up with us while we we were waiting to give us updates. More

I always head for Victoria's desk. She is attentive, knowledgeable, and pleasant. She is honest, realistic, and helpful when decisions need to be made about servicing our vehicles. I will continue to knowledgeable, and pleasant. She is honest, realistic, and helpful when decisions need to be made about servicing our vehicles. I will continue to come to Golling, not because it's nearby, but because Victoria seems to put me first. She goes above and beyond by making me understand what I need to do and why. Then, she is communicative throughout the process, and makes sure I am satisfied. Thanks, Victoria. More

Just had my vehicle in for a warranty repair and oil change and everything went great. Jesse Welch was so helpful! He was so professional and had my van repaired so well. I so appreciate it and hope I change and everything went great. Jesse Welch was so helpful! He was so professional and had my van repaired so well. I so appreciate it and hope I always get Jesse Welch as my Service Advisor because so far, he has been the best. More

Great service!! I don't mind waiting for my vehicle because of the restaurant area and Internet access. Everyone is very friendly and Service/Parts provides thorough reasons for needed services. This because of the restaurant area and Internet access. Everyone is very friendly and Service/Parts provides thorough reasons for needed services. This dealership is not the closest one to my house, but, I will travel to get there! Thank you,Jeff,Dan and Tony! More

Van was ready as promised, Jesse made sure I was please with the service. Van was washed, I enjoyed using Wifi while I was waiting for the service. with the service. Van was washed, I enjoyed using Wifi while I was waiting for the service. More

Took Jeep in at 7:00 am. Victoria Saunders called at 8:00 with price quote (sheared off antenna) and at 8:30 saying that work was complete. Picked up jeep at 9:00 - excellent service. 8:00 with price quote (sheared off antenna) and at 8:30 saying that work was complete. Picked up jeep at 9:00 - excellent service. More

I came in for an oil change. The service was friendly and quick. Golling has a great facility to visit. You can wait in the customer lounge or stroll around. Having the car washed and waiting at the door was quick. Golling has a great facility to visit. You can wait in the customer lounge or stroll around. Having the car washed and waiting at the door was a nice touch. Golling takes the extra steps! More

Victoria is an excellent Service Advisor. She is knowledgable, competent, efficient, kind, caring, friendly. She gets the job done in high quality. This service was for a recall. Parts were order knowledgable, competent, efficient, kind, caring, friendly. She gets the job done in high quality. This service was for a recall. Parts were ordered. The service is not, yet, complete. Sheryl Krasnow More