Golling Chrysler Dodge Jeep Ram - Service Center

During a long trip from North Carlonia on our way to visit family in Michgan, our A/C went out. Jesse was able to expedite the vehicle, get the A/C repaired for us quickly and covered the work under wa visit family in Michgan, our A/C went out. Jesse was able to expedite the vehicle, get the A/C repaired for us quickly and covered the work under warranty. Of all of the dealers that I could have went to for the service, I went out of my way to go to Golling for their professionalism and customer service. Thanks for taking care of us Jesse! More

Great service experience with Jesse. Getting ready for the summer family vacation: Service very fast; I had a free oil change due to buying from Golling on their used car plan on vehicles out of Lapeer R the summer family vacation: Service very fast; I had a free oil change due to buying from Golling on their used car plan on vehicles out of Lapeer Rd facility; Jesse nicely discounted my brake flush; and they installed for free the Mopar wiper blades that I had bought. More

From making the appointment to being greeted at my vehicle when I arrived, everyone was friendly, courteous and concerned with my needs and convenience. When I described the problem, Mr. Belzyt knew vehicle when I arrived, everyone was friendly, courteous and concerned with my needs and convenience. When I described the problem, Mr. Belzyt knew exactly what to look for. He arranged for the appropriate technician to be assigned to diagnose the problem. I was notified in a few short hours of the needed repair and the costs. The repairs were completed promptly. When I arrived to retrieve the vehicle, Mr. Belzyt was not available, but another service advisor quickly stepped in to finalize the transaction. I would recommed this dealer to anyone. More

I wanted to this opportunity to personally thank again, Jason Nordman,Service Advisor, for providing a great deal of assistances to me today in getting my 2008 Chrysler Town and Country, updated with all t Jason Nordman,Service Advisor, for providing a great deal of assistances to me today in getting my 2008 Chrysler Town and Country, updated with all the outstanding recalls affecting my cars safety and performance, and additionally, my alignment of all 4 wheels, the oil and lube servicing requirements. I also would like to thank the technicians for their very speedy and prompt action relating to my car.. Jason provided above and beyond assist. by getting me back to my home in time to me a furniture van from NC to deliver our final load of new furniture. Jason, could not get me on your shuttle because it was already loaded and would not be back for at least an hour.Instead of cancelling my visit,he voluntarily drove me to my home in Orchard Lake (with permission from the service manager,of course, p.s. thank you too)... Now your Company has a new satisfied customer who will be returning often thanks to Jason and the Golling team members!!! Edward gilley, Sr. More

The nightbox drop off worked out well for me, as it was the weekend when my trouble happened and I was able to have vehicle towed directly to dealer. Early next morning I was receiving a call from Mike to the weekend when my trouble happened and I was able to have vehicle towed directly to dealer. Early next morning I was receiving a call from Mike to let me know that car was received and to learn more about the problem. He was responsive and kept me in the loop regarding the repair. My car was ready by the end of my work day. The price of the repair was something that I could handle, just unexpected. I have nothing to compare the cost to. More

Jason was very courteous and he new what he was doing, his follow up was great. He took the time to explain what needed to be done and why it should be. Jason is a excellant asset to you dealership. Jim M his follow up was great. He took the time to explain what needed to be done and why it should be. Jason is a excellant asset to you dealership. Jim McIlrath. More

I was in this morning for a service issue which was taken care of in such an expedient, professional and courteous manner that I could not stop sharing my experience with my co-workers. From the time I calle care of in such an expedient, professional and courteous manner that I could not stop sharing my experience with my co-workers. From the time I called in and spoke with Leanne who scheduled my appointment to Adam who took care of my vehicle and I can not fail to mention the kind and courteous shuttle driver - Carrie. Thank you for taking such great care to make what could normally be a stressful situation - pleasant and quite enjoyable with little to no affect on my day or scheduling. Thank you Thank you - I would like to also send a little shout out to Marcus Shirr - the wonderful sales consultant I have been working with who has been trying to work magic on a new lease for me - my Journey is up in December and he has been diligent in trying to get me into something sooner! I can not say enough wonderful things about Golling and the quality people you have at your dealership! Kudos - with Much Gratitude - Anna Odrobina More

I e-mailed Mike Belzyt for service on a recall issue. He promtly called me and we set up a time for today. I took my Jeep Liberty in at 7:30am Thursday, and he called around 1O:30 telling me that my Jeep w promtly called me and we set up a time for today. I took my Jeep Liberty in at 7:30am Thursday, and he called around 1O:30 telling me that my Jeep was done. I went in about an hour later and talked to Mike and explained some to the things that should be done according to the inspection report. He was very helpful and friendly. I would recommend service with Mike and Golling to anyone. Thanks Mike for a good experience! Phil Strong More

Called service at 8:15pm on a Monday regarding a possible warrenty issue with my 2010 Dodge Journey R/T. Victoria suggested that I come right in so that she can determine the proper course of action. I was warrenty issue with my 2010 Dodge Journey R/T. Victoria suggested that I come right in so that she can determine the proper course of action. I was available, so I did just that. When I arrived at 8:35, she wrote a service request to determine the problem. Before 9pm, the part[s] in question were replaced, and at a minimal cost. The service was exceptional. I will continue to recommend Golling to everyon in the area. More

I've been bringing my 2009 Ram 1500 to Golling in Bloomfield Hills for over two years, and Jesse Welch has been my service advisor for most of that time. Jesse has always been great to work with. He' Bloomfield Hills for over two years, and Jesse Welch has been my service advisor for most of that time. Jesse has always been great to work with. He's extremely professional and helpful, and has a tremendous amount of automotive knowledge to go with his excellent customer service skills. Service on my vehicle is always done on time (if not ahead of schedule), and is always competitively priced. I have already recommended Golling's service department - and Jesse Welch, in particular - to friends and family, and will continue to do so. More