Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
550 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
Hello. We have been taking our cars to Golling for a few years now. So far the experiences there have been good. The few times we had some problems with the car and and had the car serviced , Mike Belzyt m years now. So far the experiences there have been good. The few times we had some problems with the car and and had the car serviced , Mike Belzyt made sure everything was taken care of and we were 100% satisfied. Great customer service!!! Prices are still a little high but Mike works with us to negotiate a better price. Thanks Golling is not the closest Jeep service place near us but since we receive great customer service here we do not mind the trip. More
I've been depending on Golling for sales and service on my vehicles for years. The attention I get from their service team (from the initial phone call to the explanation of service provided) is exceptiona my vehicles for years. The attention I get from their service team (from the initial phone call to the explanation of service provided) is exceptional! Jesse Welch is a perfect example of why I think Golling stands out from the rest. He's personable, taking mental note of what you discussed with him on previous visits, and always attentive to the job at hand. He's a real professional, and my 1st choice for service, if he's available. Thanks again to Golling for putting together a dealership, and a true group of professionals, I can always depend upon!! The experience has been great. More
The reason I went to the dealership to have brakes repaired at $600+ is because I thought I would receive the best job and parts.. 1 month later I have to return due to defective parts is unacceptabl repaired at $600+ is because I thought I would receive the best job and parts.. 1 month later I have to return due to defective parts is unacceptable especially when I was told "Good thing you are still under warranty"! More
THE SERVICE WAS FOR A 5 YEAR INSPECTION FOR THE LIFETIME POWER TRAIN WARRANTY. I WAS THERE FOR LESS THAN AN HOUR!! WHAT A GREAT TEAM! YOUR PEOPLE ARE WELL TRAINED AND AND MAKE YOU FEEL AT EASE!! POWER TRAIN WARRANTY. I WAS THERE FOR LESS THAN AN HOUR!! WHAT A GREAT TEAM! YOUR PEOPLE ARE WELL TRAINED AND AND MAKE YOU FEEL AT EASE!! More
Jason Nordman ws professional, courteous and explained well what needed to be done. He then looked up my service contract and noted that a free rental car was available and then scheduled my vehicle for well what needed to be done. He then looked up my service contract and noted that a free rental car was available and then scheduled my vehicle for repair. The only negative was that they had to order a part for our vehicle the day of service, when they had five business days before we dropped the car off in which to order the part, so we had to wait an extra day to pick up our car. More
Great work by the service department adviser Victoria Saunders. Very efficient and knowledgeable in vehicle systems. The repairs have been done in timely fashion and at competitive price (alignment disco Saunders. Very efficient and knowledgeable in vehicle systems. The repairs have been done in timely fashion and at competitive price (alignment discount). All in all, best dealership in the area in both sales and servicing Chrysler vehicles. More
During a long trip from North Carlonia on our way to visit family in Michgan, our A/C went out. Jesse was able to expedite the vehicle, get the A/C repaired for us quickly and covered the work under wa visit family in Michgan, our A/C went out. Jesse was able to expedite the vehicle, get the A/C repaired for us quickly and covered the work under warranty. Of all of the dealers that I could have went to for the service, I went out of my way to go to Golling for their professionalism and customer service. Thanks for taking care of us Jesse! More
Great service experience with Jesse. Getting ready for the summer family vacation: Service very fast; I had a free oil change due to buying from Golling on their used car plan on vehicles out of Lapeer R the summer family vacation: Service very fast; I had a free oil change due to buying from Golling on their used car plan on vehicles out of Lapeer Rd facility; Jesse nicely discounted my brake flush; and they installed for free the Mopar wiper blades that I had bought. More
From making the appointment to being greeted at my vehicle when I arrived, everyone was friendly, courteous and concerned with my needs and convenience. When I described the problem, Mr. Belzyt knew vehicle when I arrived, everyone was friendly, courteous and concerned with my needs and convenience. When I described the problem, Mr. Belzyt knew exactly what to look for. He arranged for the appropriate technician to be assigned to diagnose the problem. I was notified in a few short hours of the needed repair and the costs. The repairs were completed promptly. When I arrived to retrieve the vehicle, Mr. Belzyt was not available, but another service advisor quickly stepped in to finalize the transaction. I would recommed this dealer to anyone. More
I wanted to this opportunity to personally thank again, Jason Nordman,Service Advisor, for providing a great deal of assistances to me today in getting my 2008 Chrysler Town and Country, updated with all t Jason Nordman,Service Advisor, for providing a great deal of assistances to me today in getting my 2008 Chrysler Town and Country, updated with all the outstanding recalls affecting my cars safety and performance, and additionally, my alignment of all 4 wheels, the oil and lube servicing requirements. I also would like to thank the technicians for their very speedy and prompt action relating to my car.. Jason provided above and beyond assist. by getting me back to my home in time to me a furniture van from NC to deliver our final load of new furniture. Jason, could not get me on your shuttle because it was already loaded and would not be back for at least an hour.Instead of cancelling my visit,he voluntarily drove me to my home in Orchard Lake (with permission from the service manager,of course, p.s. thank you too)... Now your Company has a new satisfied customer who will be returning often thanks to Jason and the Golling team members!!! Edward gilley, Sr. More