Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
551 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
I was immediately greeted by Mike Belzyt. He listened to my service needs and explained several options. Mike offered transportation options while while my car was in for service. I received a call prior my service needs and explained several options. Mike offered transportation options while while my car was in for service. I received a call prior to the service being performed to discuss options which was very helpful. The quoted time to complete the service was accurate and the work fixed the issues. More
Mr Hatcher assisted me with the service of my car. The casing for my Air Filter was rusted and Belle Tire wanted to charge me $400 to replace it and Mr. Hatcher and team resolved the problem and my bill w casing for my Air Filter was rusted and Belle Tire wanted to charge me $400 to replace it and Mr. Hatcher and team resolved the problem and my bill was $26. Mr. Hatcher was on the ball, covering all the bases. The service was timely, the cost fair and Mr. Hatcher kept me involved in the entire process. Excellent service! Golling will always be my maintenance source from now on. More
I find that the turnaround time is very efficient and the staff is friendly and very easy to talk with. Everyone goes over and above - love that my car is always washed! staff is friendly and very easy to talk with. Everyone goes over and above - love that my car is always washed! More
Service advisor Mike Belzyt is one of if not the best service advisors I have ever dealt with over the years. Mike knows his stuff about the products that Golling sells and he makes sure things are servi service advisors I have ever dealt with over the years. Mike knows his stuff about the products that Golling sells and he makes sure things are serviced and repaired to his customers satisfaction. He is one of if not the most pleasant - courteous people to deal with. I have dealt with Mike sense he started at Golling some time ago and he takes care of his customers for Golling & it shows. This is not to say other service advisors at Golling are not good but Mike has been a notch higher than most others I have dealt with. He has helped myself not only with warrenty work on my 2005 Town Country Van but also non-warrenty issues. He has gone out of his way to try and save me the most money to the point of even finding myself discount coupons to help myself with my bill. I have been a Golling customer sense Nov.2004 and have been most satisfied. Mike has always taken into concideration I just might need a ride home even when my van was out of warrenty and also has made sure I was picked up at my home when my van was finished. If you ever need work done on your Chysler product I would highly suggest that you ask for Mike Belzyt you will not be one bit disappointed after all I am still a Golling Customer and look forward to still dealing with Mike for my service advisor in the future. Thanks Mike and Cheers - Jack Lindstrom More
My 2012 300C SRT 8 is the third Chrysler vehicle I have had serviced at Golling. I have always received excellent and friendly service from the Golling Service Department. Both Adam Osgood and Victoria Sau had serviced at Golling. I have always received excellent and friendly service from the Golling Service Department. Both Adam Osgood and Victoria Saunders have done an outstanding job, made sure my loaner vehicle is readily available, and have had my car ready when I come in to pick it up. I am very extremely satisfied with the attention and service I receive at Golling. More
Mike Belzyt has helped me for years with our 2007 Jeep Grand Cherokee ... I value his experience and always feel that he has my best interest and safety at heart ... Our Grand Cherokee is in great shape a Grand Cherokee ... I value his experience and always feel that he has my best interest and safety at heart ... Our Grand Cherokee is in great shape and yes ! I will consider buying another with Golling after this baby drives on toward 100,000 miles. Mike makes a real difference ... I trust him ! All the Best, Vinnie Frees More
Took care of all my concerns. Shuttled me back to work. Everyone was friendly and courteous. Replaced the wheels, checked the headlights, washed my car. Everyone was friendly and courteous. Replaced the wheels, checked the headlights, washed my car. More
Our 19 year old daughter, Lindsey, has been driving her 2003 Jeep Grand Cherokee to college for the past year which is a good 4 1/2 hours away. We are very conscientious about taking care of this car and 2003 Jeep Grand Cherokee to college for the past year which is a good 4 1/2 hours away. We are very conscientious about taking care of this car and making sure it is running well and that everything is in tip top order and safe for her to travel to and from school. Prior to her leaving for college this past week she again took her car in to Golling to have everything checked out. Over the past several years we have had the pleasure of dealing with Jesse Welch and he knows and remembers our concerns about Lindsey traveling to school safely. He has made a special effort to develop a personal relationship with our family and always takes a pride in providing exceptional service to not only our daughter but to our entire family....who also drive Jeeps. When it comes time to purchase a new vehicle this Fall our relationship with Jesse plays an important roll in our buying decision. More
Overall, the customer service and service is always good at Golling. In my opinion, what would make Golling Great is at the end of my service, the service advisor would go over recommended service needed a at Golling. In my opinion, what would make Golling Great is at the end of my service, the service advisor would go over recommended service needed at the next visit. This way the customer/consumer can plan/budget for the next maintenance service. Maybe even set-up a future appointment. Nonetheless, Golling has always been a reliable dealership. More
I have worked with Mike before and he is pleasant and helpful to work with. Shop price might be great, I didn't comparison shop, so I don't know. Good thing is that tech during inspection discovered th helpful to work with. Shop price might be great, I didn't comparison shop, so I don't know. Good thing is that tech during inspection discovered that tie rods needed to be replaced, which I wasn't expecting at 33K miles. The bad thing is that my $40 oil change suddenly grew another digit! More