Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
552 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
The interface was pleasant and efficient. My car was immediately checked and Jason provided information on the likely causes of my car's issue. He was very friendly and knowledgeable. immediately checked and Jason provided information on the likely causes of my car's issue. He was very friendly and knowledgeable. More
Shane was very knowledgeable and helpful. I walked out with the parts we needed to fix our Dodge truck. Awesome service, service was quick and accurate. with the parts we needed to fix our Dodge truck. Awesome service, service was quick and accurate. More
Sue Saylor took care of me in the body shop. She was efficient and extraordinary! I will keep coming back and will be delighted to refer! Please take time to to pat her on the back! Highly satisfied efficient and extraordinary! I will keep coming back and will be delighted to refer! Please take time to to pat her on the back! Highly satisfied customer! Maureen Hayes More
I went in for an oil change and tire rotation, but my steering wheel also pulsed while braking. The service guy told me they would take a look at it. He called me a half hour later and told me I needed steering wheel also pulsed while braking. The service guy told me they would take a look at it. He called me a half hour later and told me I needed new brakes - I should be happy though because the brakes on the car are the original brakes and I "got a really good life out of them." The problem was that my car has >108,000 miles on it. I had the same dealership put new brake pads on my car around the 50,000 mile mark, and I changed my own brakes and rotors at around 100,000 miles. The current brakes are off-brand, and only about 7,000 miles old. The guy sounded really surprised when I told him to leave the brakes on - almost like I was taking a big chance by not having them put on new brakes (and rotors) for me. More
Always great service, Victoria is always helpful, knowledgeable and polite. I recently had my Jeep Commander detailed, interior and exterior, beautiful job! Will continue to have all my future auto knowledgeable and polite. I recently had my Jeep Commander detailed, interior and exterior, beautiful job! Will continue to have all my future auto body / service done at Golling. Thank you Sandra Mathia More
Mr. Belzyt has never been less than professional during our visits. He has immense vehicle knowledge & shares freely. He realizes an informed customer is a satisfied one. our visits. He has immense vehicle knowledge & shares freely. He realizes an informed customer is a satisfied one. More
I was having issues with the air conditioning and heat not coming on properly. I made an appointment with Jason and he had the matter taken care of within two hours. He arranged for a rental car for me not coming on properly. I made an appointment with Jason and he had the matter taken care of within two hours. He arranged for a rental car for me and after running a couple errands nearby, I was back in my own vehicle in no time, with the problem completely resolved. Thanks for the quick turnaround and great service. More
Victoria was very friendly and cordial. She called me as soon as diagnosis of my car was complete. The issues I am not as pleased with are the high prices of labor and parts (even with a Chrysler employee d soon as diagnosis of my car was complete. The issues I am not as pleased with are the high prices of labor and parts (even with a Chrysler employee discount), and no offer to show me removed / replaced parts. In addition, two "upsell" services were suggested, which I rejected. Frankly, I came away wondering if I had been taken for several hundred dollars more than if I had gone to another mechanic. I recommend Golling's sales department, but this experience has left me wary of Service in the future. More
Have dealt with Jason several times and always found him to be efficient and not over-promise. Dealership has always treated me fairly and promptly to be efficient and not over-promise. Dealership has always treated me fairly and promptly More
This is a one stop shop! You get everything you need in one easy place. From warranty work & repair, car rental, auto glass,etc. you get it here. one easy place. From warranty work & repair, car rental, auto glass,etc. you get it here. More