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Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
552 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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552 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
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February 28, 2024
Mike W does great work with the customer Makes you feel important. More people should be like him important. More people should be like him More
by Rjw3040
Employees Worked With
February 22, 2024
Courteous service rep. While taking my information and worked to ensure work was done correctly While taking my information and worked to ensure work was done correctly More
by My-1500
Employees Worked With
February 18, 2024
Excellent service and knowledgeable staff Fast return of my vehicle, returned clean and washed. I will recommend this dealership my vehicle, returned clean and washed. I will recommend this dealership More
by Ram Man
Employees Worked With
February 01, 2024
Great pricing on oil change, competitive with express oil services stations. Friendly and helpful staff sometimes. oil services stations. Friendly and helpful staff sometimes. More
by slog.sounds.0c
Employees Worked With
January 21, 2024
I took my Wrangler because the engine light was one. It was diagnosed as a fuel pump issue. That was in May 2023. The pump needs to be ordered. I was told within 2 months. I checked by in November 2023. It was diagnosed as a fuel pump issue. That was in May 2023. The pump needs to be ordered. I was told within 2 months. I checked by in November 2023. It took 20 minutes to find the work order. I asked why it took so long. The explanation was not convincing. A day later, I got a call to schedule an appointment as they found a pump. The vehicle was repaired in January 2024. More
by bruno_lombard
Employees Worked With
January 18, 2024
Scheduled a recall for a Ram Diesel - The recall was related to the high pressure Diesel fuel pump. When I arrived, they told me that they may not be able to get to it right away because "that will take related to the high pressure Diesel fuel pump. When I arrived, they told me that they may not be able to get to it right away because "that will take a diesel tech" to fix. So my diesel truck, scheduled for a diesel recall sat for a full day that I could have used it waiting for a "diesel tech" to work on it. Not blaming Mike (although I ended up calling for updates several times), but if you are going to schedule a vehicle for a diesel repair, you should have a diesel tech ready to work on it. It seems like Golling service has gone down from what I used to experience. They used to be much more customer focused. More
by DieselRam
Employees Worked With
January 16, 2024
Always great personal service, excellent dollop during service process about what needs to be done service process about what needs to be done More
by kcw
January 11, 2024
Excellent from start to finish oil change and air in my tire and the person waited on me was friendly and very polite and didn't have to wait a long time to be served and to got my vehicle back just like t tire and the person waited on me was friendly and very polite and didn't have to wait a long time to be served and to got my vehicle back just like the guy who assisted in 30 to 45 minutes I was happy with everything thanks More
by Demetric Harsten
Employees Worked With
January 11, 2024
Fast and friendly! Went in for express oil change and tire rotation. Awesome job! Best dealer in town! Went in for express oil change and tire rotation. Awesome job! Best dealer in town! More
by annp
Employees Worked With
January 05, 2024
I had some issue with obtaining some parts for my 2015 Renegade. I tried 3 other local dealerships. And was told that it would be 4 to 8 weeks to receive them. I spoke to the parts manager (Andrew) at t Renegade. I tried 3 other local dealerships. And was told that it would be 4 to 8 weeks to receive them. I spoke to the parts manager (Andrew) at this dealership and was told it should not take that long just for some motor mounts when he looked it up on his computer. He introduced me to the service advisor (Adam) and he gave me a quote to have them installed. Needless to say, the parts came in within a little over one week and had them installed. I waited only about 2 1/2 hours and left completely satisfied. I highly recommend this dealership and will continue to do business with them in the future. More
by JP
