Golling Chrysler Dodge Jeep Ram - Service Center
Bloomfield Hills, MI
549 Reviews of Golling Chrysler Dodge Jeep Ram - Service Center
Great pricing on oil change, competitive with express oil services stations. Friendly and helpful staff sometimes. oil services stations. Friendly and helpful staff sometimes. More
I took my Wrangler because the engine light was one. It was diagnosed as a fuel pump issue. That was in May 2023. The pump needs to be ordered. I was told within 2 months. I checked by in November 2023. It was diagnosed as a fuel pump issue. That was in May 2023. The pump needs to be ordered. I was told within 2 months. I checked by in November 2023. It took 20 minutes to find the work order. I asked why it took so long. The explanation was not convincing. A day later, I got a call to schedule an appointment as they found a pump. The vehicle was repaired in January 2024. More
Scheduled a recall for a Ram Diesel - The recall was related to the high pressure Diesel fuel pump. When I arrived, they told me that they may not be able to get to it right away because "that will take related to the high pressure Diesel fuel pump. When I arrived, they told me that they may not be able to get to it right away because "that will take a diesel tech" to fix. So my diesel truck, scheduled for a diesel recall sat for a full day that I could have used it waiting for a "diesel tech" to work on it. Not blaming Mike (although I ended up calling for updates several times), but if you are going to schedule a vehicle for a diesel repair, you should have a diesel tech ready to work on it. It seems like Golling service has gone down from what I used to experience. They used to be much more customer focused. More
Always great personal service, excellent dollop during service process about what needs to be done service process about what needs to be done More
Fast and friendly! Went in for express oil change and tire rotation. Awesome job! Best dealer in town! Went in for express oil change and tire rotation. Awesome job! Best dealer in town! More
Excellent from start to finish oil change and air in my tire and the person waited on me was friendly and very polite and didn't have to wait a long time to be served and to got my vehicle back just like t tire and the person waited on me was friendly and very polite and didn't have to wait a long time to be served and to got my vehicle back just like the guy who assisted in 30 to 45 minutes I was happy with everything thanks More
I had some issue with obtaining some parts for my 2015 Renegade. I tried 3 other local dealerships. And was told that it would be 4 to 8 weeks to receive them. I spoke to the parts manager (Andrew) at t Renegade. I tried 3 other local dealerships. And was told that it would be 4 to 8 weeks to receive them. I spoke to the parts manager (Andrew) at this dealership and was told it should not take that long just for some motor mounts when he looked it up on his computer. He introduced me to the service advisor (Adam) and he gave me a quote to have them installed. Needless to say, the parts came in within a little over one week and had them installed. I waited only about 2 1/2 hours and left completely satisfied. I highly recommend this dealership and will continue to do business with them in the future. More
Jade Sherrod greeted me with a big smile checked my vehicle in for an oil change quick and efficient, the wait wasn't so bad, everything done and even got a truck wash. Recommended!!!! vehicle in for an oil change quick and efficient, the wait wasn't so bad, everything done and even got a truck wash. Recommended!!!! More
I purchased my vehicle at this dealership and have had all of my repairs and service done at this dealership. Brian went out of his way to help me and because of him and the service I receive I wouldn’t g all of my repairs and service done at this dealership. Brian went out of his way to help me and because of him and the service I receive I wouldn’t go anywhere else., I recommend this dealership to everyone. Thank you for everything. More
Brought vehicle in for a recall and service was prompt. Had no issues to report. Had no issues to report. More