Golling Chrysler Dodge Jeep Ram - Service Center

My husband and I request Anthony every time we need service. We have 2013 and 2015 Jeeps, and he always goes the extra mile to make sure any of our vehicle issues are resolved. Once again we received p service. We have 2013 and 2015 Jeeps, and he always goes the extra mile to make sure any of our vehicle issues are resolved. Once again we received prompt, courteous, and thorough service on our recent visit. Thanks Anthony! More

This was my first time at this dealer, and it was the best experience I’ve ever had at a dealership. I will now only come here for service and to buy my future cars. Highly recommend working with Kelly. best experience I’ve ever had at a dealership. I will now only come here for service and to buy my future cars. Highly recommend working with Kelly. She it quick fast and willing to give the best customer service and price!!! More

David seriously helped me out in a bind was leaving to travel back to New York over 600 miles and my oil filter housing cracked on my 13 sxt Durango he had my Durango in a bay within 30 min of walking int travel back to New York over 600 miles and my oil filter housing cracked on my 13 sxt Durango he had my Durango in a bay within 30 min of walking into the service center and had them make sure what the issue was and guaranteed me my vehicle back by 130 he called me by 115 and it was done and washed I appreciate it David you have no idea what a help you were More

Nice place, Great personal customer service second time and I’m satisfied with my service would definitely recommend to anyone interested in getting a great vehicle !! and I’m satisfied with my service would definitely recommend to anyone interested in getting a great vehicle !! More

Great customer service and attention! I was very pleased with my entire experience and looking forward to getting my next car from the same dealer. with my entire experience and looking forward to getting my next car from the same dealer. More

Took my 2018 Grand Cherokee in and although they were extremely busy due to just reopening after COVID-19 closure, I was very much taken care of and treated extremely well. Upon pick-up, I walked the 2.5 extremely busy due to just reopening after COVID-19 closure, I was very much taken care of and treated extremely well. Upon pick-up, I walked the 2.5 miles or so from my home and got there 2-5 minutes late. A departing sales person (Theresa) and the manager of the service dept (George) made sure I could still get my car (call out to the cashiers as well!). They went above and beyond for sure. More

Best service i’ve ever had at any dealership. Would recommend 10 fold! Andrew replied to messages within the hour and was extremely helpful and fun to talk to. recommend 10 fold! Andrew replied to messages within the hour and was extremely helpful and fun to talk to. More

Jim did a great job getting the Jeep checked in quickly and setting realistic completion time expectations during a time when we really needed the vehicle. and setting realistic completion time expectations during a time when we really needed the vehicle. More

Actually listened to my concern and was great with follow up. Was knowledgeable on the repairs performed and thanked me for my continuing service with Golling up. Was knowledgeable on the repairs performed and thanked me for my continuing service with Golling More

Terrible Service Department-Very Bad Attitude & Can't Repair I have purchased my brand new Dodge Ram 1500 from this dealership so I thought I would support and have it serviced here. Over the past year I have be I have purchased my brand new Dodge Ram 1500 from this dealership so I thought I would support and have it serviced here. Over the past year I have been into this dealership to make warranty repairs at least 5+ times for the same issues and they always relay "that we fixed your issue". Not once was this the case, and I have even received my truck after it has been "fully repaired" over and over and got in it and happened to see absolutely no change to what I brought it in for even though they claimed to have fixed it. I am not sure if they are just so inexperienced or just not up to doing the work and take the easy way out. I have even found a dirty rag left right on my engine after I drove it down the street after a "repair" and they gave it back to me which I only found out because my engine was smoking and could have probably caught fire. I made this note to them, they didn't even apologize or say sorry or anything about it just said okay which is terrible service. Now that all my warranty work was done by them and still not repaired, no other dealership will work on it unless Mopar customer service approves and pays for it since this service department is the one that messed up and couldn't fix the repairs the 5+ times I have brought it in for the same issues. After I have addressed these issues with their service manager, they said sorry all damages are on you and now that it is slightly over my warranty period 1,000 miles that they can't do anything since it's not under warranty and that it was my fault that I did not know it was not repaired now and even though it was their fault they never repaired it when they had told me. The service department did not like my comments about how I was mistreated and since my truck is such an inconvenience to them and I do not trust their work because they couldn't fix the issues the times I brought it in for warranty service, they stated they are now refusing to ever take my truck in or service it again based on the service manager's discretion. This behavior is totally unacceptable and I would never recommend this service department to anyone. Damaged the truck and now refuse to do any service even though they were the ones that gave me back my truck still damaged...Please save yourself the time and money and go to a different dealership who not only respects you but owns up to their own service quality. More