Golling Chrysler Dodge Jeep Ram

Kyle has a customer for life! From the time I shook Kyle's hand when I walked in the door and out of the door, I was treated like an old friend. Monday I left the dealership as a f From the time I shook Kyle's hand when I walked in the door and out of the door, I was treated like an old friend. Monday I left the dealership as a first time owner of a new 2014 Dodge Ram 1500. I'm grateful for his care, compassion, and concern. Pastor John Smith Jr. More

Unfair drama I was excited about my purchase/leas of 2014 Jeep Patriot, however it was to my dismay I immediately detected a flaw with my vehicle. There was a ratt I was excited about my purchase/leas of 2014 Jeep Patriot, however it was to my dismay I immediately detected a flaw with my vehicle. There was a rattling under the hood, which could be heard when parking, and the Bluetooth which was installed by Golling was muffled as well as the traction light staying on, and I only had the car for one week. I notified my salesperson of problems who took a look at the vehicle and referred me the service department. When I went to the service department I explained to the adviser the problems I was having with my brand new vehicle. I was told to drop it off the following week. I informed the adviser that I didn't trade in my perfectly running vehicle to take on a problem vehicle with defects. I have never been sold a vehicle with defects before, but I see now that Golling is not really concern about its customers once they get your money. Maybe this is why a survey is conducted within 24 hrs of taking ownership of the car before anything can go wrong. I like my salesman very much but customer satisfaction is not just until you make a sell. I was hoping to refer some of my family and friends. But this experience has made me re-evaluate my feelings. My friend's salesperson stated if I had went through him, I would of been in a loaner, while the problem was fixed. Instead of having to wait for a courtesy vehicle and hope and that it arrives on time so I able to get to work on time, to pay my car note. More

First time Golling customer Took my son to look at a Ram ecodiesel on May 31st only to find out that the two vehicles that I was interested in were not on the lot. Did take anot Took my son to look at a Ram ecodiesel on May 31st only to find out that the two vehicles that I was interested in were not on the lot. Did take another one for a test drive on that day, but we had to wait until Monday, June 2nd to see the truck that I was interested in purchasing. Lee kept in contact throughout the day and the truck was ready to go when we got to the dealership later in the evening. Took it for a test drive and everything was just as expected. We negoitated, finally agreed on a price and I couldn't be happier with the truck or the treatment that was provided by Lee. He really made this an easy and enjoyable process. No hassles and no pressures! More

Great Job! I just would like to say that my experience with Golling team and especially working with Kevin was great. The showroom was full and clean and many of I just would like to say that my experience with Golling team and especially working with Kevin was great. The showroom was full and clean and many of the sales personal were very friendly. Kevin went out of his way to make our deal work and he foundme a car, jeep, that i was looking for. He was spot on and very truthful from the start. In short, I enjoyed buying a jeep from the Golling family and I hope to continue to do business with them in the future. More

Vinnie - great job! Vinnie, the sales rep we dealt with at Golling, did a great job and went the extra mile to get us the vehicles we've wanted at the price we were willi Vinnie, the sales rep we dealt with at Golling, did a great job and went the extra mile to get us the vehicles we've wanted at the price we were willing to pay. So what started out as a potential deal for one new vehicle ended up turning into three new vehicles - and the entire family is happy now. Vinnie, great job! More

Excellant experience My recent experience with the Golling crew, and in particular Eric Adams, was excellant. On very short notice, Eric was able to locate a particular v My recent experience with the Golling crew, and in particular Eric Adams, was excellant. On very short notice, Eric was able to locate a particular vehicle with all of the options I had wanted when a few other local dealerships were unable to. Eric was incredibly knowledgable and helpful throughout the entire process and within less than one day, I was driving in my new vehicle. In the last several years, I have purchased or leased new European luxury vehicles from other local dealerships who advertise that they specialize in great service. I can honestly say that Eric and the Golling Crew far exceeded what I have previously experience in terms of customer service. I would definitely recommend Eric and the Dealership to friends and family. More

Perfection Came in with my parents to buy my first vehicle and I could not be more thrilled. Eric was incredibly personable, attentive, and thorough. He kept us Came in with my parents to buy my first vehicle and I could not be more thrilled. Eric was incredibly personable, attentive, and thorough. He kept us informed every step of the way and I learned a ton in the process. I genuinely feel that I have a reliable connection here. I am forever grateful, not only for his outstanding service, but for my beautiful new Grand Cherokee. More

Love my new Jeep! So I bought my Jeep approximately 3 weeks ago. Jimmy was my sales person. I had a great experience and he did everything he could to help find me the So I bought my Jeep approximately 3 weeks ago. Jimmy was my sales person. I had a great experience and he did everything he could to help find me the exact vehicle I wanted. I had visited a couple of other dealerships and I found the sales people to be less friendly and more pushy. I highly recommend Golling as a dealership if you are in the market for a new car. Ask for Jimmy if you do go look for a car. He will do his best to get you in a car you are going to love! More

No time to look less time to buy I was using the internet to look for used cars, when I found a Jeep at Golling Chrysler Dodge Jeep Ram. So I asked for more information on it. I rec I was using the internet to look for used cars, when I found a Jeep at Golling Chrysler Dodge Jeep Ram. So I asked for more information on it. I received a email from Mitchell from Golling, he was ready to answer any questions I might have and ask me to come in an take it for a ride. I told him that I wanted to clean my truck up before I came in. Mitchell told me to just give him a call when I was ready. On Fri. I received a email from Mitchell telling me that the truck was ready for a test drive any time I was ready. I told him I had planed on stopping in Sat. Mitchell emailed me back and told me that being the end of the month it was going to be real hectic. I called Mitchell an got his answering machine, I told him that Sat was the only day I had to look for a car, but I would try to stop in but I was going to look at some other dealers ships also. Mitchell called me right back and offered to come in early to talk with me, I told him that would work. I met with Mitchell on Sat and told what was happening. I baby sit my grandkids daily and I have ever other weekend off, so this was that only time I had to look. Mitchell and I talked about new/used/leased and he felt that I would be better off with a new Jeep rather than the used one I was wanting to look at. But that's not to say that he didn't show me every car that I was thinking about, and he did the checked out the numbers and he said that because of the warranty and the price range he felt that I would be better off with a new Jeep. When he got done and showed me the finale numbers my payment went down, my insurance went down and I drove a brand new Jeep off the lot. Don't get me wrong, I wasn't 200% happy with the deal. I felt I should have got more for my trade in but we all feel like that. I left happy enough that I have all ready started to talk to my friends about buying from Golling. I would like to say THANK YOU TO ALL OF THE EMPLOYEES OF GOLLING, I have been driving my dodge truck for 6 years and I was treated very well each and every time I came in for service. So that's why I came back to Golling. Thank You Mitchell, you went out of your way to help out and I won't forget it. Larry Gorham More

My Needs Were Meet!!! Upon entering the dealership on a Saturday dressed in my Harley gear, I was meet by Rick that wanted to know if I need assistance. I told him I was l Upon entering the dealership on a Saturday dressed in my Harley gear, I was meet by Rick that wanted to know if I need assistance. I told him I was looking for a Journey. He invited me to his work area and asked me, "What are your needs in a Journey?". I gave him my requirements and he went to the get a car for me to test drive that was close to what I wanted. When we return I gave him a few more items on my need list. Upon review of their inventory he did not have the one that meet all my needs but found it at another dealer. By Thursday of the following week, four business days Rick had me driving out of the dealership with the Journey that meet my needs but provided additional benefits. Rick, made me feel like a valued customer and not just someone to fill a quota. He was a true professional and made me feel I was the most important customer he had to deal with. He meet my needs and that is what each salesperson should be doing in selling anything. More