Golling Chrysler Dodge Jeep Ram
Bloomfield Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had an issue with my tire sensor not programmed correctly. I have been dealing with Mike Belzyk for many years and he was able to get the issue taken care of, which is why I ask for him specificall correctly. I have been dealing with Mike Belzyk for many years and he was able to get the issue taken care of, which is why I ask for him specifically. More
Cameron cared about earning my business, but once he knew he had the sale - he stopped caring. I was directed to Cameron from his sales manager, the manager knowing that I was a “sure thing” with my intentio he had the sale - he stopped caring. I was directed to Cameron from his sales manager, the manager knowing that I was a “sure thing” with my intention of pulling the trigger on a new Grand Cherokee. My issues with Cameron started with guaranteeing me in-and-out on the day of sale in 90 minutes or less when I had requested a weekend date. He begged for the sale before the weekend because he wanted to go out of town. I agreed to come on my lunch break, time set and everything: when I showed up, I saw him driving out of the parking lot. I called him and he returned to the dealership ~20 minutes later. It took almost three hours to complete the delivery and I was late returning to work as a result. Next my payoff with Chrysler for the trade-in was not sent on time, so I got charged a lease payment for a vehicle I didn’t have anymore. I don’t necessarily fault Cameron for this, however I emailed him asking for assistance as I was getting nowhere with Chrysler Capital. Not only did it take over 60 days for Chrysler to acknowledge the overpayment and reimburse me, Cameron did not respond to any of my multiple emails asking for assistance. Not even a “sorry but we cannot assist.” It wasn’t until I included his manager and the GM on my final email that I received a response - from the GM. The final straw and why I felt this review was necessary was this past week: I needed to get a copy of the registration for the vehicle and the SOS website was unhelpful, so I emailed Cameron. I’ve still yet to hear from him (over a week later), but I *did* get an automated email from Cameron to remind me about my oil changes that I have with Golling/Chrysler. I wouldn’t refer anyone to this sales team ever. I’m in the market for a new Jeep and my business is going to LaFontaine. Thanks for nothing, Cameron! More
Very expedient service. The work was wel done. The car was clean when done. A bit expensive though. Thank you. The work was wel done. The car was clean when done. A bit expensive though. Thank you. More
I walked into the dealership passed around five different dealers and from nowhere Peter shows up and introduces himself and ask me if I needed help. As a customer I value great customer service and I felt t dealers and from nowhere Peter shows up and introduces himself and ask me if I needed help. As a customer I value great customer service and I felt that Peter went above and beyond helping me find a Jeep Wrangler that was more that what I expected with perks the exceeded my expectations. I’m blessed to have Peter sell me the Jeep Wrangler of my dreams. Hardworking man. More
Fine dealership with great friendly people. Have been loyal customers for a while and we know we can count on Bryan and the team. Have been loyal customers for a while and we know we can count on Bryan and the team. More
Kyle is amazing! He was fast efficient and knowledgeable. This guy hustles and knows all about cars. Thanks for the help Kyle! He was fast efficient and knowledgeable. This guy hustles and knows all about cars. Thanks for the help Kyle! More
Great service and very helpful staff. My salesman, Steve Meram went above and beyond to take of me. Highly recommend him for your next ride. My salesman, Steve Meram went above and beyond to take of me. Highly recommend him for your next ride. More
I had a wonderful experience with the dealership. The associate Jordan helped me today and was a joy to be around. I love the car he recommended for me and will be referring him to others looking for The associate Jordan helped me today and was a joy to be around. I love the car he recommended for me and will be referring him to others looking for a car. More
Kyle never lets you down. Solid dude for sure! Even a year after my purchase, he's still on point with helping me keep my car in top shape. Thanks Kyle! Solid dude for sure! Even a year after my purchase, he's still on point with helping me keep my car in top shape. Thanks Kyle! More
Bryan assisted us with the purchase of a new Durango - my first purchase as an official retiree ! We have not bought a car in a LONG time .. what a pleasant experience ! Bryan is friendly, attentive first purchase as an official retiree ! We have not bought a car in a LONG time .. what a pleasant experience ! Bryan is friendly, attentive, with no pressure or stress! More