Golf Mill Ford

Loving my new focus Just purchased my first vehicle. A 2014 Ford Focus. It's so cute. I love the option of Sync inside it. It was a great deal. My salesman Devin helped m Just purchased my first vehicle. A 2014 Ford Focus. It's so cute. I love the option of Sync inside it. It was a great deal. My salesman Devin helped me out he was very patient and knew so much about the car. Finance was helpful as well. Thank you. I will surely comeback to purchase my second car. Thank you. More

Awesome Experience Just a week ago we bought a used car from Golf Mill Ford and had our best experience ever. Our sales consultant Merlin Franco is the best guy who hel Just a week ago we bought a used car from Golf Mill Ford and had our best experience ever. Our sales consultant Merlin Franco is the best guy who helped us in every step of car purchasing and we were able to get the best deal. I highly recommend Merlin and Golf Mill Ford dealer for your next car purchase. Best place to buy a car. More

Over Ten Years of Customer Satisfactions! Thanks to our Kababayan salesman Darwin for providing Serbisyong Pinoy on our vehicle purchased since July of 2005 up to now! Purchased many vehicles Thanks to our Kababayan salesman Darwin for providing Serbisyong Pinoy on our vehicle purchased since July of 2005 up to now! Purchased many vehicles new Ford & nice pre-owned vehicles from Darwin at Golf Mill Ford! Also send many friends & family to make sure they deal with the one & only Kababayan salesman Darwin Linsangan who's been with Golf Mill Ford for over ten years which should say that he's doing well with his customers that keeps going back to deal with him because he does keep us happy! Highly recommend to go & asks for Darwin if you want a salesman that will treat you as a VIP before & after your purchased, because he will keep in touch with you now & then to make sure your vehicle is good as well as your family! Thank you for everything & we know you're just a phone call away when we need something in service or on our next upgrade or maybe an additional vehicle for the family! Job well done for an Army veteran who found success in the car business! Thanks so much & God bless always! More

Why Bother Go to Another Dealer? I bought a car from them yesterday. Very good people to work with and talk to. Most importantly, they listened to me and took the time to address my c I bought a car from them yesterday. Very good people to work with and talk to. Most importantly, they listened to me and took the time to address my concerns and situation. They worked with me to get a great deal. The saleswoman Bebe was such a sweetheart and wonderful person overall. She was very thorough in explaining the amazing features of the car. Manager Dominik was also fantastic. He came to greet me and talk to me to learn more about my situation and try to help me out as much as he possibly could. His attention to detail, as well as the entire staff's, was exceptional and I look forward to going back someday to purchase another vehicle from here. I would recommend this dealer as whole, even while I was waiting, other salesman were very talkative and polite, even talking about fantasy football. Which might not seem relevant, but the fact that they were human and weren't thirsty for the sale was pleasant. If you're going to buy a car, come here. No doubt the best place to buy a car More

new car purchase Forge went out of his way to get us the best financing available. .worked way past the 9pm closing time to make sure we were satisfied. A great person Forge went out of his way to get us the best financing available. .worked way past the 9pm closing time to make sure we were satisfied. A great person who went above and beyond his job title. More

Demeaning staff - Terrible business practices. I was recently sent a promotion in the mail by Golf Mill Ford. I called ahead to verify the promotion and was told it was valid and I needed to come i I was recently sent a promotion in the mail by Golf Mill Ford. I called ahead to verify the promotion and was told it was valid and I needed to come in to discuss it. When I came in I was told the promotion was not what it seemed - a classic bait and switch (which I'd note the staff member I called explicitly said "This IS NOT a bait and switch!"). When I asked to speak to a manager one came over and promptly walked away when he realized I was unhappy. A second "manager" came over and started to insult my intelligence telling me I can't read well, telling me I'm wrong and implying I'm stupid, and eventually also walked away when I started to show I was upset. Not only was I treated poorly, but I also saw a woman asking about the promotion who was also insulted and laughed at by staff. After waiting for a while with nobody who was willing to talk to me aside from a staff member who said "I'm sorry I don't know" I left the store feeling walked all over and stupid. This has to be one of the most ridiculous customer service experiences I've had in my life. I was insulted and straight out lied to. I am a die hard Ford owner and lover, but would I recommend this place to others? Not even my worst enemy. Do yourself a favor and don't promote shameful business ethics and tactics like this. They may have a large inventory but I strongly suggest you shop elsewhere. My next Ford purchases will be from other dealerships. More

number 1 for a reason not just a season I have been doing business with Mark Gurgone and GMF for 8 years. And I will never go elsewhere. They exceed my expectations with my purchases. I have been doing business with Mark Gurgone and GMF for 8 years. And I will never go elsewhere. They exceed my expectations with my purchases. More

Bebe is the BEST!!! From the moment I got out of my old car, Bebe was awesome! She talked with me until I felt comfortable with the purchase, no pressure, no rushing, it From the moment I got out of my old car, Bebe was awesome! She talked with me until I felt comfortable with the purchase, no pressure, no rushing, it was actually a good time! I know sales are sales, but she really really worked for me to be happy and I so appreciate it. Thank you BEBE!!!! and Thank you Golf Mill Ford for the great deal on my awesome new Ford Fiesta!!! More

Issues from the start Throughout my time with Golf Mill Ford, they were often unwilling to help with or listen to issues I was having with my car. Recently, I had been hear Throughout my time with Golf Mill Ford, they were often unwilling to help with or listen to issues I was having with my car. Recently, I had been hearing a buzzing/ humming sound from one of my tires. The mechanic at Golf Mill told me to "turn the music up" if it was getting too loud and that the noise was due to a lack of tire rotations. (Not true. I do tire rotations at home). As you can imagine, I wasn’t convinced and the noises were making me uneasy. I ended up going to another dealership that was recommended to me by a family member. The wheel bearing/ hub was in bad shape and needed immediate attention. How the mechanic at Golf Mill didn’t come to that conclusion is beyond me. They were not only irresponsible, but uncooperative. I had transmission issues from the second I bought my car (Ford Focus). It shuddered and shook when switching gears. First, they told me it takes a while for the transmission to get used to your driving style, and you had to break it in. That didn’t work. Then, they said they can’t/ won’t do anything about it because that’s how the car is made and it’s not their concern. Interestingly enough, when I went to the other dealership for the wheel issue, they fixed the shaking and shuddering by doing a SIMPLE update. The car works like a gem now! Do yourself a favor and DO NOT come here. Golf Mill is in it for the money, and their customer service is appalling. There are MANY other Ford dealerships a little farther from the area that have fantastic service and actually care about your satisfaction and safety with your vehicle. People generally come to Golf Mill because of the location, and that’s why they are able to continue their crappy service. I learned that the hard way! If you really want good service, go to Napleton Ford! They were a lifesaver. More