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Golf Mill Chevrolet

Niles, IL

Overview
Employees
Reviews
Vehicles
4.5
866 Reviews
The Golf Mill Chevrolet sales team is focused on ensuring your experience with our dealership exceeds your highest expectations, and that you find the right car to suit your lifestyle. See our best offers at Golf Mill Chevrolet in Niles, IL. Find the latest specials on new car, truck, SUV, rebates, service coupons, oil changes, brake repair, batteries and more only at Golf Mill Chevrolet. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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9530 N Greenwood Ave

Niles, IL

60714

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Showing 866 reviews

February 21, 2025

Very disappointed in previous service received and even more disappointed in the general service manager follow-up phone call. Have no desire to return for any future service at this dealership! More

by FERRETRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenzie Bradfield
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Golf Mill Chevrolet responded

Hello Gary! Upon requesting information from my service department, I was able to get more context about your visit. According to Kenzie, you came in during a particularly busy time when the service area was congested. Yet she did a great job as she always does, to ensure prompt attention. This included having all your paperwork/signatures completed in order to avoid delays. As for the labor itself, you requested that they replace the tire sensor without removing the tire from the rim. Unfortunately, our standard procedure requires tire removal for this type of repair, which she communicated clearly to you. Per Kenzie: "I provided the customer with their coupon and wished them safe travels as they were headed to Florida, doing my best to ensure they felt cared for throughout the process...I treated the customer with respect and followed the necessary procedures. I’m unsure of the source of their dissatisfaction on my end." If there is anything I can help you with please feel free to contact me directly: Christine Chiappetta, Customer Relations Manager (847)696-6571 christine.chiappetta@golfmillchevrolet.com

February 20, 2025

staff was extremely helpful and thorough in solving my problem. Work was done quickly too More

by JOAN_LEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raelyn Scollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenzie Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2025 -

Golf Mill Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction!

February 18, 2025

Very professional set of people. The team was very great to me from the salesman to the loan officer and so some members of the staff. More especially Chris, my sales guy. He's a ver More

by Lusion Trans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Smit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2025 -

Golf Mill Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 17, 2025

Everyone is very nice and very helpful fast and good service I always enjoy coming More

by DJOHNSON85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raelyn Scollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Golf Mill Chevrolet responded

We're glad everything was completed quickly and to your satisfaction!

February 15, 2025

We inquired about a recall fix. Waited 2 months for a call back. We had to follow up to see if our part came in and they seemed clueless about it. More

by JRIDDLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont k ow
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Feb 20, 2025 -

Golf Mill Chevrolet responded

Hi, it's upsetting to hear that your experience was anything but stellar. Please contact us so we can resolve your issue

February 14, 2025

Kenzie was again a joy to work with. She went out of her way to help my family out when I was not capable of making it to the dealer. More

by Darren.demming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Bradfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Golf Mill Chevrolet responded

Hello, we are glad we could help!

February 14, 2025

Easy to deal with and very helpful. Should give them a raise as soon as possible! More

by NATHAN.S.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Wadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Golf Mill Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 13, 2025

It’s always a pleasure to be assisted by Brooke. Brooke always gives 100% customer service satisfaction she goes above and beyond. Thank you Golfmill More

by DAVIDJAMES717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Wadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Golf Mill Chevrolet responded

It is a pleasure having Brooke as a teammate. Happy to hear about your experience. Thank you for taking time to leave the feedback!

February 12, 2025

Timely and accurate service. I am using the service department since they open at this location. More

by K.OMIRIADIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raelyn Scollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2025 -

Golf Mill Chevrolet responded

We're glad everything was completed quickly and to your satisfaction!

February 08, 2025

I've written a couple of reviews about this dealership. To conclude my reviews on Golf Mill Chevrolet the overall experience with them has been exceptional. Working with the team was great. Mark went above More

by Ismael.villafane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Wadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raelyn Scollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Golf Mill Chevrolet responded

Thank you for taking the time to leave this and the other reviews. Our goal is to have every customer have the experiences you describe!

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