Gold Rush Subaru
Auburn, CA
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Great car and great dealership. We look forward to a continued relationship to service our new Forester. Thank you Gold Rush. We look forward to a continued relationship to service our new Forester. Thank you Gold Rush. More
Nothing but great service from every department at this dealership. I have been treated like family every tim I'm there. dealership. I have been treated like family every tim I'm there. More
Terrible customer service. Do not buy a car or get any service performed at this dealership. Purchased a new 2024 Subaru Forester from Gold Rush Subaru in Auburn Ca. The rea Do not buy a car or get any service performed at this dealership. Purchased a new 2024 Subaru Forester from Gold Rush Subaru in Auburn Ca. The rear hatch has issued and won’t close correctly, the auto close button does not work, radio stops working etc. Brought the vehicle for service and told service tech about the issues. He told me that I should expect that from Subarus and obviously I was a first time Subaru owner. I asked if it was under warranty and was told these are typical issues that I would have to pay if I wanted them to be fixed and Subaru only warranties certain engine issues on new cars and nothing else. I called Subaru corporate multiple times and they dropped call on me once and the second time they said they would send be a claim number but never did. The told me that I should try another dealership in a different town and they might be able to help? I have written numerous complaints with no solutions. The car has 4,200 miles on it and has factory defects that neither the dealership or Subaru are willing to fix. Next stop Ca Department Of Consumer Affairs for a lemon law claim . I have it in writing when I bought the brand new car that it was to include a factory warranty. I have been told by Subaru corporate that the issues that I have are covered by the warranty but they can’t help me with making the dealer fix the vehicle? More
My daughter and I bought a used 2021 Subaru Crosstrek yesterday from GoldRush, and the experience was great. Edgar was our point guy/salesman, and he answered all of your questions, there was no hard sa yesterday from GoldRush, and the experience was great. Edgar was our point guy/salesman, and he answered all of your questions, there was no hard sale pressure, and everything went very smoothly. And signing the paperwork in the finance department was also very easy and straightforward, and once again, with no high pressure "buy these extras" sales talk. I would definitely recommend GoldRush as a dealership to use. More
What more can I say other than this is the "fourth" Subaru Forester we purchased through Gold Rush. Of course, all service appointments were done there as well. Everything has been to our satisfactio Subaru Forester we purchased through Gold Rush. Of course, all service appointments were done there as well. Everything has been to our satisfaction through the years. More
Chip Mitchell is the best salesman. Bought my fifth Subaru there and chip Mitchell was excellent.He answered all my questions and took the time to make sure I was happy with the purchas Bought my fifth Subaru there and chip Mitchell was excellent.He answered all my questions and took the time to make sure I was happy with the purchase . Very professional and courteous. Would work with him again in the future. Gold Rush Subaru is lucky to have him as an employee. Barry Q More