Gold Coast Maserati Alfa Romeo
Great Neck, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Angel was extremely professional from the first phone call to driving her out of the lot. Thank you for an awesome experience! I will do business in the future with Gold Coast Maserati... call to driving her out of the lot. Thank you for an awesome experience! I will do business in the future with Gold Coast Maserati... More
Exceptional Service! Gold Coast Maserati and Flavio Gauna made Leasing my new Alpha Romeo Giulia a very positive experience during this crazy time during a Pandemic ,.Flav Gold Coast Maserati and Flavio Gauna made Leasing my new Alpha Romeo Giulia a very positive experience during this crazy time during a Pandemic ,.Flavio went out of his way to get me approved including taking the time to get the application completed due to issues with computer . Leasing a car anytime is always a little stressful and exciting but during a pandemic this was a first. I have bought multiple cars in past years but this was my first lease and I will conclude that the process has been a very pleasant experience. I am more then Grateful to Flavio Gauna for helping me drive away in my dream car, a new 2019 Alpha Romeo Giulia Ti Sport .Sincere Thanks Tracie K More
Easy, convenient and pleasant. Gold Coast Maserati Alfa Romea made leasing a new car extremely easy in this unprecedented time. Starting with the website having plenty of good pictu Gold Coast Maserati Alfa Romea made leasing a new car extremely easy in this unprecedented time. Starting with the website having plenty of good pictures so I could look at cars since I do not live close and have limited my outings. And the n the salesperson I worked with made everything easy after that. More
Exceptional Customer Service from Angel Vega I purchased a 2018 Alfa Romeo Guila Quadrifoglio from Gold Coast during the height of the Covid-19 outbreak. Angel Vega was my primary contact and he I purchased a 2018 Alfa Romeo Guila Quadrifoglio from Gold Coast during the height of the Covid-19 outbreak. Angel Vega was my primary contact and he was by far the best sales man I've even dealt with. Because I live in GA and the car was in NY good communication was a must and Angel did not let me down. Due to the outbreak I could not fly in to see the car so phone and text was our primary means of contact. Angel answered no less then 500 text messages from me during the transaction. He answered them during the day, at night, on the weekends, and always within a half hour. My text questions and requests weren't simple either. I requested pics of the car from certain angles, had questions regarding warranties, went back and forth on decisions and Angel stuck with me the entire time. He never got annoyed or put pressure on me. He always was professional and patient. I have never received this level of customer service from anyone and I've owned (not leased) more then 25 cars in my life. The price I paid for the car was truly outstanding and before I took delivery of the car Angel had all recalls and updates performed. I also requested (via a FCA bulletin) that 2017 springs be installed on a 2018 model and Angel got that done too! I literally couldn't be happier with the communication and customer service Angel provided to me. We texted so much that I sort of got to know him as a person which really helped make me feel comfortable with buying a car site unseen. When the car arrived in GA Angel called me to verify everything was ok which again shows his attention to detail. They included two Gold Coast hats and Alfa key chains in the trunk. After about two days of driving two issues arose with the car. One was a broken TPMS which was rattling around in the rim and the second was that the oil was above the max level. These two issues caused me to have to go to the local Alfa dealership to get them corrected. Once again Angel stepped in to cover the cost associated with the repairs (which was not cheap at all). He was very apologetic and stood behind his product and more importantly had my back. I already had the car in GA and the deal was complete so he could have easily walked away but he didn't. This again shows Angels level of support for his clients. Its been about two weeks Angel still texts to insure the car is operating flawlessly. I cannot thank him enough for the time he's taken to make me feel comfortable during this transaction. He provided exceptional customer service during a difficult time in the world. I will be buying cars from him in the future and would recommend him and Gold Coast to anyone looking to buy a high end car. Thanks Angel! More
The day after I received the car I had a question regarding the gas tank door not opening. I notified the salesman which referred me to the service department. The response was “ pry it open with a s regarding the gas tank door not opening. I notified the salesman which referred me to the service department. The response was “ pry it open with a screwdriver”. Neither new that the car had to be turned on to open the gas tank door. I received a notice that I over paid by $1,000. Six weeks went by and my wife called on my behalf. The response was “ your husband should have noticed the error”. An error that dealership made. He made it sound like they were honest and doing me a favor. So if I didn’t pursue this matter they would have kept the deposit knowing that they were at fault. I WILL NEVER PURCHASE/LEASE ANOTHER MASSRRIATI EVER AGAIN!!! PS to the dealership, no phone calls or emails will be responded to. Service matters will be handled at another dealership. More
Angel Vega My salesperson, Angel Vega, was excellent! He made the purchase of my Maserati as smooth as possible. Salespeople who aren’t pushy or obnoxious are h My salesperson, Angel Vega, was excellent! He made the purchase of my Maserati as smooth as possible. Salespeople who aren’t pushy or obnoxious are hard to come by. That’s why I was thrilled to deal with Angel. He outlined every step for me, no surprises, no gimmicks. Angel delivered on his promises, and I would recommend him to anyone. More
Thanks for my Beautiful Lambo Everyone at this dealership went out of there way to make sure i was happy. Angel went way up and beyond to make sure everything was just right.As wel Everyone at this dealership went out of there way to make sure i was happy. Angel went way up and beyond to make sure everything was just right.As well as >>Coming in to meet me on his day off and he had to get his child to a Doctors appointment to boot...He accomplished both...Extremely easy to deal with and made the whole experience about me and my happiness it doesn't get any better than this folks..Thank You Gold Coast and Big Thanks to Angel Vega...You Rock Brother..... More
Cant say enough good things about Gold Coast and Angel Vega. I was apprehensive about buying a car over the internet without seeing it in person. The Porsche was exactly as Angel said it was... immaculate Vega. I was apprehensive about buying a car over the internet without seeing it in person. The Porsche was exactly as Angel said it was... immaculate! I couldn’t be more pleased. All transactions were customer friendly and very easy! I would highly recommend Angel Vega and Gold Coast no matter where you live! More
Personal attention is the key in any good business transaction. A+ to Angel for stepping up to the true meaning of customer service! Thanks again transaction. A+ to Angel for stepping up to the true meaning of customer service! Thanks again More
My husband recently purchased a car from Angel and he was very Satisfied. Angel was very helpful and knowledgeable , I would recommend him in any family or friends very Satisfied. Angel was very helpful and knowledgeable , I would recommend him in any family or friends More