Gold Coast Cadillac

I stopped by after a car event on a saturday morning , I was "window shopping" so to speak , Ron introduced himself to me we began talking , I wanted to see if it was feasible to trade in my car with a huge was "window shopping" so to speak , Ron introduced himself to me we began talking , I wanted to see if it was feasible to trade in my car with a huge monthly payment for something more reasonably priced. In one week from meeting Ron , himself as well as with the help of the managers was able to buy my car out and put me in a new 13 cadillac cts for a great monthly payment. No games , no BS , straightforward and professional employees and managers. I have had lots of experiences with car dealers both positive and negative and this was one of my top experiences. I would recommend Gold Coast Cadillac and Ron to anyone. In fact, already recommended him to my grandfather for when his lease ends. More

Aside from loving my new ATS, my experience with Gold Aside from loving my new ATS, my experience with Gold Coast Cadillac and you has been, well, surprisingly good. Surprising because it was not the Aside from loving my new ATS, my experience with Gold Coast Cadillac and you has been, well, surprisingly good. Surprising because it was not the usual hustle and trickery one anticipates at an auto dealer. First, dealing with Joseph Wall on phone and internet was straightforward, no xx. Which began my amazement. Most dealers overwhelmingly try to get you into their showroom with vague assurances you will get a good deal. Second, meeting with Joe at the Gold Coast showroom to do the deal was the same as on the phone: straightforward and pleasant. No pressure, no bait and switch, professional, personable. Third, Picking up the car 2 weeks later also went without a hitch. Another plus. Receiving the originally unannounced iPad was another pleasant experience. Fourth, Joe's note of appreciation and other letters from Gold Coast were low-key ways of reminding me of my wise decision to do business with you. Much appreciated. Fifth, receiving the license plates as promised in 2 weeks. Sixth, receiving the excellently produced and printed coffee table book on Cadillac "then and now" history was yet another pleasant surprise! Basically, Joseph Wall and Gold Coast Cadillac operated on one of the highest levels of professional sales and marketing I've ever experienced! Kudos! If you ever need a customer testimonial or "like", you'll get it from me. Thank you for such a truly positive car sales experience. Charles Dyner More

THIRTY MINUTES WALKING THE LOT LOOKING AT CADILLACS AND NO ONE ASSISTED ME. I SAW AT LEAST ONE SALESMAN IN THE LOT AND I WAS IGNORED, NOT EVEN A GOOD MORNING, JUST WALKED BY ME NO ONE ASSISTED ME. I SAW AT LEAST ONE SALESMAN IN THE LOT AND I WAS IGNORED, NOT EVEN A GOOD MORNING, JUST WALKED BY ME More

From the moment my wife and I walked in, we could tell this dealership was unlike most others. Ron approached us with a kind smile and friendly greeting. He was not pushy in the slightest. He offered to s this dealership was unlike most others. Ron approached us with a kind smile and friendly greeting. He was not pushy in the slightest. He offered to show us the SRX. Once we were in the car, Ron spent nearly 30 minutes explaining every detail of the vehicle as we sat in it with him. The test drive was great and when we got back to his desk, he worked with us on price and made sure we were happy. I will definitely buy my future vehicles from Ron. It was an overall excellent experience. More

I brought my 2012 cadillac in for some regular maintence and a concern with the acceleration, i dealt with mike levine, he was very professional,listened to my concerns and kept me updated the entire time, and a concern with the acceleration, i dealt with mike levine, he was very professional,listened to my concerns and kept me updated the entire time,which only took 1.5 hours from start to finish.The car is perfect again.I want to thank mike and the staff for making my visit so easy, i will be sure to refer anyone interested in a cadillac to Gold Coast. Chris M More

From the first online contact with Kelhi Costello to driving away with the vehicle the experience was the most professional and pleasant that one could hope for. Online communication with Kelhi was prom driving away with the vehicle the experience was the most professional and pleasant that one could hope for. Online communication with Kelhi was prompt, professional, inviting, and comprehensive. When I arrived the next day the receptionist called Kelhi, I was promptly introduced to Anthony Zaino, and test driving the vehicle of interest within 10 minutes. Anthony is a true professional. He is friendly but not pushy, efficient and respectful, and moved the process at the pace I was comfortable with but never any delay. We came to an agreement on purchase price within the first hour, he then introduced me to Keith Harvey because we both have midwest origins, spoke to Keith for 1/2 hour about pleasant topics (never mentioning the purchase or dealership) and quickly moved to the paperwork after that. Next I was introduced to Walter Nowal who guided me through the paperwork process quickly and efficiently. Walter even asked my permission to share the additional services and packages that were available with my purchase. When explaining the packages (wheel and tire, paint and interior protection, etc.) he clearly stated prices, advantages, and warranties but also mentioned that there was no urgency to purchase immediately. I was free to think about it and take advantage of the package at a later date. Every individual in the dealership was professional, friendly, respectful (always addressing me as Mr.) and the whole process was a few hours from arrival to paperwork completion. All this and I was just purchasing a used vehicle for under $15k yet they treated me like I was purchasing a $100k Cadillac. They changed fluids and filled the gas tank then I drove away with my vehicle the same day. WOW - go to Gold Coast to purchase a vehicle, ask for Anthony Zaino, and have the best car buying experience of your life! My kudos and thanks to this great group of professionals. More

This was my second time leasing a car with Ron. He was extremely helpful. He spent lots of time with me, giving me all the information I needed on all the options I was asking about. After a test drive, extremely helpful. He spent lots of time with me, giving me all the information I needed on all the options I was asking about. After a test drive, and once we had narrowed it down, he then went to work on helping me find the best deal. When Gold Coast didn't have exactly what I was looking for on the lot, he then went about searching for my car from other dealers. I feel very comfortable with Ron...he is knowledgeable, friendly and I don't feel any pressure when working with him. Thank you Ron! More

The service Rep Erin is extremely pleasant to deal with. She was thorough in doing her work and explaining what needs to be done. I have been bringing my car in quite a bit lately and she has been extremel She was thorough in doing her work and explaining what needs to be done. I have been bringing my car in quite a bit lately and she has been extremely patient to help me get these repairs fixed. As far as the repairs go I know it's not always easy to find whats wrong with an engine but hopefully they will figure it out soon. More