Gold Coast Cadillac

Removed initial listing due to change in events; subsequent dealings with staff from dealership resulted in issues and concerns being addressed to where I was compelled to remove the write-up of my subsequent dealings with staff from dealership resulted in issues and concerns being addressed to where I was compelled to remove the write-up of my initial experiences with this particular dealership. Re-considering my position of this establishment and a potential purchase due to the sales staff efforts to answer my concerns. More

LEFT CTS FOR 2ND TIME, NOISE IN REAR. PICKED UP FROM REPAIR, GIVEN FREE CAR WASH AT LOCAL SHOP. GOT HOME, FOUND SEVERAL SCRATCHES ON BOTH SIDES OF VEHICLE. SPOKE TO MIKE IN SERVICE, ADVISED, "WE'LL TAKE REPAIR, GIVEN FREE CAR WASH AT LOCAL SHOP. GOT HOME, FOUND SEVERAL SCRATCHES ON BOTH SIDES OF VEHICLE. SPOKE TO MIKE IN SERVICE, ADVISED, "WE'LL TAKE CARE OF IT, BRING IT BACK". RETURNED VEHICLE ONLY TO BE DENIED HELP, AND HAVE A RUDE, CURT SERVICE MANAGER TELL ME, "WE ARE NOT GETTING INVOLVED", TAKE IT BACK TO THE CAR WASH. VEHICLE LEFT AT DEALER,WITH NO COSMETIC ISSUES,GIVEN BACK WITH DAMAGE. AFTER BUYING MY 3RD CAR, I WILL NOT RETURN, OR RECOMMEND THIS DEALER, SINCE OWNERSHIP CHANGED, SERVICE IS A THING OF THE PAST-AT GOLD COAST. More

I took my H2 for air ride ECU reset, service told me that there is no such procedure "if I'm not doing the repair there". But when I came back with new parts installed, a technician did it on the side for $8 there is no such procedure "if I'm not doing the repair there". But when I came back with new parts installed, a technician did it on the side for $80. Big FYou to Gold Coast Hummer of Oakhurst!!! More

I have an H2 and was visiting NJ and an engine light came on. After following the manual, the light kept on. Took the vehicle to Gold Coast at 7:30am and my car was fixed by 10:00am, under warranty and no on. After following the manual, the light kept on. Took the vehicle to Gold Coast at 7:30am and my car was fixed by 10:00am, under warranty and no charge. The staff was professional. More

i needed service on my 2 y/o cts. i had a short in my radio. they proceeded to tell me it wasn't under gaurantee because i was over my mileage. my radio has nothing to do with my mileage. nevertheless i radio. they proceeded to tell me it wasn't under gaurantee because i was over my mileage. my radio has nothing to do with my mileage. nevertheless i was charge almost 1900.00 and was told to bring a certified check, even though i never had paid by certified check before. they always accepted a regular check.so all in all , i was taken advantage of and was insulted by their staff. i will never use this dealer again. More

I said, "I need a plate holder, installed" They I said, "I need a plate holder, installed"<br>They said, "We'll order it and put in on when it arrives"<br>I paid for it.<br>Part arrived.<br>They sai I said, "I need a plate holder, installed"<br>They said, "We'll order it and put in on when it arrives"<br>I paid for it.<br>Part arrived.<br>They said, "Here's your part."<br>I said, "You said you would install it"<br>They said, "I don't know anything about that. You'll have to argue that with service, but you have to wait until they get back from lunch."<br>I don't have that kind of time. <br>They have my part, my receipt, my money.<br>I have nothing but memories of a snotty clerk. I made two trips and invested money plus two hours time.<br>I can afford the $28 dollars they took. <br>I guess they can afford to loose customers and get nasty reports. More