Gold Coast Cadillac

12/2011 I found a car online and inquired through the 12/2011 I found a car online and inquired through the website. Dealer was very friendly over the phone. Tells you everything you want to hear. I dr 12/2011 I found a car online and inquired through the website. Dealer was very friendly over the phone. Tells you everything you want to hear. I drove almost 80 miles to the dealership for him to then ask how I was going to pay. I said credit card and the response was oh well can you get a check because credit card will cost us like $400 and we aren't making much money on the car. A little reluctant I said ok and he gave me directions to the nearest bank. I then drove about 15 min to a bank to get a check that cost me money to save them money!! I drove back to the dealership spending anther 15 min to get back. I forgot to mention that when I was looking over the car I noticed a piece of molding cracked. I pointed it out and stated that this is over $1000 to fix the crack. Steve's answer was "well it's a used car it is what it is" and would not take anything off the price. a little annoyed I went in and that is when I was asked how I was going to pay. So after being agrivated twice by this dealer I thought was very pleasant over the phone, now realizing he is a typical sleazy used car sales men, I sign all the papers and am ready to go when I see only 1 set of keys on the desk for the car. I question it and again Steve's answer is well its a used car that's all we have. Again I state "well that's another $150 out of my pocket to get a second key". No response from the dealer. Is all the dealer kept boasting about was that they are the #1 Cadillac dealer in the world. No one sells more cars then them. Well maybe that is true but if your not spending $70000 on a escalade then I would stay away from this dealership. If they were such a great dealership they could have done even a little accommodation instead of putting all of the costs on me. I was nice enough to save them $400 so the could make me spend an additional $1200 to bring car up to level presented by the dealer More

I called for an internet price on a car that I saw in their advertisement. Kelhi in internet sales could not have been any nicer or easier to work with. I had more than my share of questions which she their advertisement. Kelhi in internet sales could not have been any nicer or easier to work with. I had more than my share of questions which she courteously and promptly responded to. Basically it was 'one and done' with the pricing, as it should be! I appreciate that. The sales person Anthony and Bill, who showed us the car's features, could not have been nicer. I certainly will recommend this dealership. More

I needed a used vehicle at a certain price due to I needed a used vehicle at a certain price due to financial problems. Kelhi listened to my problem and worked out a great deal for my financial situa I needed a used vehicle at a certain price due to financial problems. Kelhi listened to my problem and worked out a great deal for my financial situation. I would be driving 4 hours from New York to get to dealership, so I was hoping the car was in the condition as described by Kelhi- well the vehicle was in better than that condition. I drove the vehicle home for 4 hours with no problems. Everyone at the dealership was helpful and friendly. Bill was the person that I dealt with for the delivery of the vehicle, he was so professional and friendly and the process went very smoothly. I dealt with Al on the phone as to the pre-delivery of vehicle and he was a pleasure to work with. We had to rent a vehicle one way to pick up truck. Bill was helpful to loan one of Gold Coast wehicles to us so that we could return the one-way rental. This dealership exceeded all our expectations in regards to price, condition of vehicle, customer service. More

I have never looked forward to shopping for a car having purchased vehicles at various dealerships through the years. I was in the market for a Cadillac (my dream car which I was finally able to buy!) and purchased vehicles at various dealerships through the years. I was in the market for a Cadillac (my dream car which I was finally able to buy!) and I was concerned about dealing with a car salesperson. A friend referred me to Chris Bruno at Gold Coast Cadillac in Ocean, New Jersey and I can honestly tell you it was the BEST experience I could have ever dreamed of. Chris was professional and cared about finding what I was looking for. I think he was as excited as I was that I was purchasing my first Cadillac! He was remarkable attentive and even entertained me during the time I spent at the dealership. When I wasn't sure if I would be approved he reassured me and got the deal done. I know this will be the first of many future Cadillacs. It is a true AMERICAN CLASSIC and drives like a dream. I will tell anyone who asks that CHRIS BRUNO is the man to see if you are visiting Gold Coast Cadillac!! Thank you Chris for the incredible experience and for your professional and courteous demeanor. More

The professionalism demonstrated by all the personnel associated with Gold Coast Cadillac is second to none. From the initial telephone call from Steve Stigilano to schedule a test drive of the 2011 Cad associated with Gold Coast Cadillac is second to none. From the initial telephone call from Steve Stigilano to schedule a test drive of the 2011 Cadillac CTS-V, to completeing the paper work to lease the vehicle, was done in an efficient and orderly manner. Gold Coast Cadillac "is not my father's Cadillac dealer" and I am glad of that. More

I have been dealing with Goal Coast for quite a some time. I have purchased four new cars from them. I find the staff at Goal Coast to be professional,knowlegable and extremly customer focused. I have h time. I have purchased four new cars from them. I find the staff at Goal Coast to be professional,knowlegable and extremly customer focused. I have had he privilage and pleasure of working with Al Deronde as my sales cosultant. Al is the very best. He is the number one reason for selecting Goal Coast as my dealership. I would recommend Al and Goal Coast to anyone. All the best to Al and the Goal Coast staff. Keep up the great work. Kevin Hill More

I have delt with Gold Coast Cadillac for quite a few cadillacs and was very satisfied with the service. Our salesman Bill Murphy was very good and gave us his opinion on what to do and we took it and wa cadillacs and was very satisfied with the service. Our salesman Bill Murphy was very good and gave us his opinion on what to do and we took it and was very satisfied. We are going to visit him soon to get a new one. We are going to take his advice just like the last time. More

I live in Albany, NY. I found a beautiful vehicle online and contacted Gold Coast by email to find out more information. I sent the email at midnight and received a response from Steve Stigliano within the and contacted Gold Coast by email to find out more information. I sent the email at midnight and received a response from Steve Stigliano within the hour. We communicated by telephone the very next day and he shared the particulars of the vehicle. Now I must stop here and share that that I hate the car buying process. In my opinion, most car sales people are snakes. They lie and attempt to trick you out of more money. I hate it. But something was different about Steve Stigliano. He was very patient and answered my many questions. Not once did I feel rushed or tricked. I decided to take the drive to Gold Coast and see the vehicle. The dealership is a top of the line dealership. The product was better than I expected and Steve offered a great price. After the acceptance the sales price Steve moved the process in a very easy and straight forward manner. He communicated well at each stage of the process. The process progressed so easy I started getting nervous. He had to have a trick up his sleeve, right? No, Steve gave me the best customer service I ever experienced....ever. I would highly suggest that if you are in the market for a Cadillac, that you contact Steve. I must end by saying that I was in the market for a used Cadillac Escalade. Upon delivery of the vehicle Steve's manager shared that they completed a 90 point inspection and found that rear rotors (and something else) needed replacement. Gold Coast ate the cost. I was very impressed. I expected to be burned. I complimented Steve for his honesty and he said "we did it because it was right thing to do". I love this guy and I will only purchase Cadillacs from Steve Stigiliano and Gold Coast. P.S. This truck is a beast!!!! I love it! More

I absolutely love this dealership. My father bought a brand new Cadillac CTS from them and was more than satisfied with the price and the overall experience. When I was in the market for a used Saab 9-3, brand new Cadillac CTS from them and was more than satisfied with the price and the overall experience. When I was in the market for a used Saab 9-3, I went straight to Gold Coast. I literally saw the Saab, fell in love with it, and bought it within minutes of the test drive They even put brand new tires on for me. We worked with Dave and he is truly an excellent salesman. Knowledgeable, courteous and professional are the best ways to describe Dave. We have had service done on both the Saab and Caddy and everything goes flawlessly each time. You get a complimentary loaner car from the Enterprise that's located inside. I like how the loaner cars don't have "Saab courtesy car" written all over it like some dealerships do (not that big of a deal, just tacky.) They have a clean, comfortable and modern waiting room as well. If your there fr something simple, like an oil change, grab a bagel and a cappuccino , watch tv, and relax for a while. I will definitely be purchasing another Saab from Gold Coast in the future. More