Gold Coast Cadillac

THIRTY MINUTES WALKING THE LOT LOOKING AT CADILLACS AND NO ONE ASSISTED ME. I SAW AT LEAST ONE SALESMAN IN THE LOT AND I WAS IGNORED, NOT EVEN A GOOD MORNING, JUST WALKED BY ME NO ONE ASSISTED ME. I SAW AT LEAST ONE SALESMAN IN THE LOT AND I WAS IGNORED, NOT EVEN A GOOD MORNING, JUST WALKED BY ME More

From the moment my wife and I walked in, we could tell this dealership was unlike most others. Ron approached us with a kind smile and friendly greeting. He was not pushy in the slightest. He offered to s this dealership was unlike most others. Ron approached us with a kind smile and friendly greeting. He was not pushy in the slightest. He offered to show us the SRX. Once we were in the car, Ron spent nearly 30 minutes explaining every detail of the vehicle as we sat in it with him. The test drive was great and when we got back to his desk, he worked with us on price and made sure we were happy. I will definitely buy my future vehicles from Ron. It was an overall excellent experience. More

I brought my 2012 cadillac in for some regular maintence and a concern with the acceleration, i dealt with mike levine, he was very professional,listened to my concerns and kept me updated the entire time, and a concern with the acceleration, i dealt with mike levine, he was very professional,listened to my concerns and kept me updated the entire time,which only took 1.5 hours from start to finish.The car is perfect again.I want to thank mike and the staff for making my visit so easy, i will be sure to refer anyone interested in a cadillac to Gold Coast. Chris M More

From the first online contact with Kelhi Costello to driving away with the vehicle the experience was the most professional and pleasant that one could hope for. Online communication with Kelhi was prom driving away with the vehicle the experience was the most professional and pleasant that one could hope for. Online communication with Kelhi was prompt, professional, inviting, and comprehensive. When I arrived the next day the receptionist called Kelhi, I was promptly introduced to Anthony Zaino, and test driving the vehicle of interest within 10 minutes. Anthony is a true professional. He is friendly but not pushy, efficient and respectful, and moved the process at the pace I was comfortable with but never any delay. We came to an agreement on purchase price within the first hour, he then introduced me to Keith Harvey because we both have midwest origins, spoke to Keith for 1/2 hour about pleasant topics (never mentioning the purchase or dealership) and quickly moved to the paperwork after that. Next I was introduced to Walter Nowal who guided me through the paperwork process quickly and efficiently. Walter even asked my permission to share the additional services and packages that were available with my purchase. When explaining the packages (wheel and tire, paint and interior protection, etc.) he clearly stated prices, advantages, and warranties but also mentioned that there was no urgency to purchase immediately. I was free to think about it and take advantage of the package at a later date. Every individual in the dealership was professional, friendly, respectful (always addressing me as Mr.) and the whole process was a few hours from arrival to paperwork completion. All this and I was just purchasing a used vehicle for under $15k yet they treated me like I was purchasing a $100k Cadillac. They changed fluids and filled the gas tank then I drove away with my vehicle the same day. WOW - go to Gold Coast to purchase a vehicle, ask for Anthony Zaino, and have the best car buying experience of your life! My kudos and thanks to this great group of professionals. More

This was my second time leasing a car with Ron. He was extremely helpful. He spent lots of time with me, giving me all the information I needed on all the options I was asking about. After a test drive, extremely helpful. He spent lots of time with me, giving me all the information I needed on all the options I was asking about. After a test drive, and once we had narrowed it down, he then went to work on helping me find the best deal. When Gold Coast didn't have exactly what I was looking for on the lot, he then went about searching for my car from other dealers. I feel very comfortable with Ron...he is knowledgeable, friendly and I don't feel any pressure when working with him. Thank you Ron! More

The service Rep Erin is extremely pleasant to deal with. She was thorough in doing her work and explaining what needs to be done. I have been bringing my car in quite a bit lately and she has been extremel She was thorough in doing her work and explaining what needs to be done. I have been bringing my car in quite a bit lately and she has been extremely patient to help me get these repairs fixed. As far as the repairs go I know it's not always easy to find whats wrong with an engine but hopefully they will figure it out soon. More