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Gold Coast Cadillac

Oakhurst, NJ

4.9
840 Reviews

2123 NJ-35

Oakhurst, NJ

07755

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Showing 840 reviews

August 27, 2020

Service dept. rigged my vehicle to malfunction several times to get me to purchase a new vehicle as my car payments were finishing. NO INTEGRITY. More

by drcynthiaatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
Aug 31, 2020 -

Gold Coast Cadillac responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Gold Coast Cadillac Team

Aug 31, 2020 -

Gold Coast Cadillac responded

Cynthia...a backup camera was put in this vehicle aftermarket and it compromised the electrical system in your vehicle. Over the 8-10 times you visited in the last few years, we have done most repairs at no cost to you as "good will" You have a 10 year old vehicle with 100,000+ that is in need of major repairs and you are only satisfied if they are done free of charge. We have shown great integrity in many ways (no charge loaner cars, free repairs, a new rear cargo cover, and more...none of which you were charged for). We offered to trade you out of your car in that you bring it in and demand the work at no cost and at this point, that can no longer occur. Your vehicle is at the point where it needs replacing or significant investment to get it right. Your car was not rigged

August 22, 2020

We just leased our first Cadillac and couldn’t be more thrilled. Ryan Hills made the experience painless from the first moment t I walked into the dealership. We were treated with the utmost respect from More

by arleend21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hills
Aug 25, 2020 -

Gold Coast Cadillac responded

Thank you for taking the time to share with us! The goal of the Gold Coast Cadillac team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, The Gold Coast Cadillac Team

August 05, 2020

Our last purchase was our 5th Cadillac from the same dealership. The last three purchases were sold by Ryan Hills. He has excellent customer service and listened and understood our needs. I have a famil More

by Maria.bautista
Recommend Dealer
Yes
Employees Worked With
Ryan Hills
Aug 20, 2020 -

Gold Coast Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gold Coast Cadillac Team

July 29, 2020

I’ve purchased two vehicles form Gold Coast Cadillac Cadillac and dealt with the same sales representative and I wasn’t quite satisfied until i recently purchased my third Cadillac and had the pleasure More

by Nisha
Recommend Dealer
Yes
Employees Worked With
Ryan Hill
Aug 20, 2020 -

Gold Coast Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gold Coast Cadillac Team

July 22, 2020

No pressure with outstanding service I have been coming to Gold Coast Cadillac since 2019 looking for a particular vehicle. I worked with Elaine in sales from the beginning and she provi More

by nick.d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine is above and beyond any car salesperson I have ever worked with. I would recommend her to my network.
Aug 20, 2020 -

Gold Coast Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gold Coast Cadillac Team

July 15, 2020

Was wonderful you get what you pay for and the service was amazing, ask for Tim he sold us are car and was great we got a fair price and were professional at all times. He also reached back out days after More

by Jroman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 20, 2020 -

Gold Coast Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gold Coast Cadillac Team

July 13, 2020

Wonderful experience with these guys! Great selection of vehicles and excellent customer service. Kelhi and Ryan are great! They went above and beyond for me. More

by louistwarejr
Recommend Dealer
Yes
Employees Worked With
Grace was also helpful too.
Aug 20, 2020 -

Gold Coast Cadillac responded

Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Gold Coast Cadillac Team

July 10, 2020

Ryan went above and beyond to ensure my 100% satisfaction I can say with full confidence that this dealership is one of the best that NJ has to offer. Seriously. They're that great. If you're even remotely wi More

by lhill94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hills
Jul 13, 2020 -

Gold Coast Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gold Coast Cadillac Team

July 06, 2020

Don’t look anywhere else! This dealership is by far the best out there. I have purchased 4 cars and always dread walking in the door because no one likes a pushy sales person. Ryan Hills greeted my husband More

by katykokolus
Recommend Dealer
Yes
Employees Worked With
Ryan Hills; Suzanne
Jul 08, 2020 -

Gold Coast Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gold Coast Cadillac Team

July 05, 2020

first service visit The thing that stood out most was the friendly staff. They treat you like family! Juan...The fellow that assigns the Loaner cars is a real gem! More

by billc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jamison
Jul 08, 2020 -

Gold Coast Cadillac responded

Bill, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Gold Coast Cadillac Team

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